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Frequently Asked Questions  


 

Beginning of Semester

1. Where can I find academic dates and deadlines?

2. What are the guidelines for adding, dropping or withdrawing students?

3. Can you translate the course names and numbers for me?

4. What is a credit hour?

5. When and how are courses canceled?

6. What's the difference between a username and user ID number?

During Semester

7. How do I deal with plagiarism and academic misconduct?

8. What is IDEA? What's a FIF and why should I complete it?

9. What access do I have to phones, computers, and an office?

10. How does the WiFi on campus work?

End of Semester

11. What are the grades I can give a student?

11. How and why would I give an incomplete grade?

13. How do I submit final grades?

14. How do I get a PIN for UAOnline? How do I reset the PIN?

15. How do I change a grade in UAOnline?

16. How long do I have to keep course records?

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Beginning of Semester

1. Where can I find academic dates and deadlines?

The Registrar maintains a calendar of important dates. University Advancement maintains a more detailed calendar

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2. What are the guidelines for adding, dropping or withdrawing students?

  1. Students can add or drop classes during the first two weeks of the fall and spring semesters for a fee.
  2. Students may withdraw from a class after the add/drop period until the twelfth week of fall and spring semesters.
  3. You have the option, to do a faculty-initiated withdrawal of a student during the withdrawal. period. Students receive no refund for a withdrawal and a "W" will appear on the transcript for this course.
  4. These time periods are prorated for shorter semesters. Check the Academic Calendar for specific dates.
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3. Can you translate the course names and numbers for me?

Each course has a name and an ID number (called a CRN- course record number).  

Course name

    1. Department designator-The designator abbreviates the department name (for example, ENGL for English).     
    2. Campus designator - refers to the major academic unit (MAU): A is the designator for UAA. All UAA, Kenai, Kodiak, Mat Su, Eagle River, and Ft. Rich classes will have this A.   
    3. Three-digit course number. In general, the first numeral of the three-digit course number indicates the year in which the course is ordinarily taken. 100=freshman; 200=sophomore; 300=junior; 400=senior; 500=professional development; 600=graduate; and 000=preparatory. (The “A” is always with the course number)
    4. Section number (if there are multiple sections) is 3 digits. 
Course Record Number (CRN) 
  •  5-digit course ID number. 
  • Keep this number handy for when you call IT Services about the course.

Example

    • General catalog Listing: ENGL A111 - Introduction to Composition  
    • CRN: 50566 
    • Course Name (Listed in UA Online):
     50566 ENGL A111 303 UAA - Main Campus 3.000 Introduction to Composition

Blackboard Listing   

    Course names and ID numbers in Blackboard start with the year and semester. 
      • Semester designators are: spring = 01; summer = 02; fall = 03  
      • For example, all fall 2013 course names and IDs start with 201303
Blackboard course names have 3 parts:     
  • Year and semester
  • Course name and section with underscores “_” replacing the spaces, followed by an underscore
  • CRN
  • Example: 201202_ENGL_A111_303_50566  
  • Blackboard course ID has 2 parts:         
  • Year and semester followed by underscore      
  • CRN
  • Example: 201202_50566
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    4. What is a Credit Hour?

    • A credit hour is fifteen hours of lecture instruction, including exams.  
    • One (1) contact hour is defined as 50 minutes of contact time. 

    Examples:

    • A one-credit, semester-length class would meet 50 minutes per week, for 750 minutes of contact time for the semester.
    • A 3-credit semester-length class would meet for 3 x 50 or 150 minutes per week, for 2250 minutes per semester.

    In addition, the student is expected to spend twice this amount of time in outside preparation (aka homework) in undergraduate classes.

    Alternative learning modes may have different contact hour standards than comparable, traditionally taught courses. They are, however, subject to the same instructional objectives and outcomes. For more info see the Faculty Handbook.

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    5. When and how are courses canceled?

    Check with your department chair or administrative assistant about the guidelines for your department.

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    6. What's the difference between a user ID number and a username?

    University of Alaska (UA) ID number is an eight digit number (e.g. 30123456) used to access UAOnline for:
    • Employee information - deductions history, pay stubs, job assignments
    • Faculty information including class rosters and student contact information.
    • Your personal information (make sure it’s current).
    • Note: At the end of the semester, you must submit final student grades via UAOnline.
    University of Alaska (UA) Username is based on your name (e.g. jlsmith12) and used to access:
    • Email. Your department, university administration, and students will contact you via this address. All communication with students should be conducted with this email address.
    • Blackboard. Blackboard provides a way to manage your classes; share resources and files; post, receive, and grade assignments; hold online discussions; and more.
    • Computers in labs, and more.
    To manage your identity/change your password, go to https://me.uaa.alaska.edu/
    If you have ever worked for or been a student at any University of Alaska campus, these accounts exist - they may need to be reactivated.

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    During the Semester

    7. How do I deal with plagiarism and academic misconduct?

    Be proactive: The Student Code of Conduct defines student rights and responsibilities. Include a reference to it in your syllabus along with your policy on plagiarism. If you detect an instance of plagiarism, you have a procedure to fall back on.  
    The academic integrity website provided by the Dean of Students Office has these resources:
    • How to report academic dishonesty to the Dean of Students Office
    • A button to an online form to file a report 
    • A description of academic actions available to faculty if students commit academic misconduct
    • Descriptions of disciplinary sanctions that may be imposed by the Dean of Students Office
    • Sanctioning guidelines for first-time and repeat academic dishonesty offenses
    If you have time to explore this issue more, check out the Academic Honesty and Integrity resources maintained by the Consortium Library. 

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    8. What is IDEA? What's a FIF and why should I complete it?

    IDEA is the online course evaluation tool used by UAA. The course evaluation data provides useful data to the university and to you. Students access the IDEA survey via a link in the Blackboard shell that becomes active at the end of the semester. You have the opportunity to customize the survey to give you specific information on the learning objectives that most interest you on the FIF- Faculty Information Form. For more information on IDEA:

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    9. What access do I have to phones, computers, and an office?

      Check with your department contact. Many departments have a shared adjunct office with a computer and phone.

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    10. How does the WiFi on campus work?

    Wireless networks (specifically, 802.11b,g,and n ) cover the main campus, University Center, and Eagle River Campus. Anyone can join the public network. Current students, staff, and faculty can join the secure network with their UA username and password. Most PCs, Macs, smartphones, and tables can join both networks. See the knowledge base article for more details on connecting to WiFi.

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    End of Semester

    11. What are the grades I can give a student?

    Most of the time you will give academic letter grades:
      A: Honor grade. comprehensive mastery of required work 
      B: High level of performance in meeting course requirements 
      C: Satisfactory level of performance 
      D: Lowest passing grade; may not be acceptable to satisfy requirements in certain majors and in graduate programs 
      F: Failure. Requires date of last attendance.
    Non-academic grades do not carry grade points and are not used to calculate GPAs. However, CR, NC, P, NB and NP grades may be used to determine satisfactory academic progress. 
      CR: credit received for course 
      DF: Deferred - used for courses which cannot normally be completed in a semester (e.g. thesis, project, research, internships, etc.) 
      I: Incomplete- additional work must be completed to receive final grade. Course work must be completed within one year and the faculty member must submit a change of grade or the I will become permanent. 
      NB: No Basis - there is insufficient progress or attendance for evaluation to occur. Requires date of last attendance
      NC: no credit received for course NP: work that is not passing (no credit received) 
      P: passing work
    Other designations do not carry grade points and are not used to calculate GPAs. 
      AU: Audit - enrollment for information only (no credit received) 
      W: Withdrawal from course

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    12. How and why would I give an incomplete grade?

    An “I” (Incomplete) is a temporary grade that indicates a student has made satisfactory progress in the majority of the coursework, but for conditions beyond the control of the student, she or he has not been able to complete the course. 
    You must fill out the that stipulates the Incomplete Grade Contract assignment(s) required to finish the course. This is a signed contract between the student and you. The department or dean’s office maintains the contract. 
    You will enter an “I” for the student’s grade in UAOnline by the grades due date. 
    Course work must be completed by a date specified in the contract, not to exceed one year. Upon completion of the required course work, you must submit a Change of Grade Form (signed by you, your chair, and your dean), accompanied by a copy of the Incomplete Grade Contract, to Enrollment Services. 
    If coursework is not completed within one year or if the terms specified on the Incomplete Grade Contract are not met, you may give a failing grade (F or NP, depending on the grading basis of the course). 
    If coursework is not completed within one year and you do not submit a Change of Grade Form, the “I” will become a permanent grade, and it will be necessary for the student to repeat the course to obtain credit. 
    See Faculty Handbook for more detail. Talk to your department contact or the Registrar’s office if you think a student deserves an incomplete grade.

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    13. How do I submit final grades?

    Final grades are submitted via UAOnline. They are typically due by 11:59 pm on the Wednesday following finals week. See these directions on submitting grades developed by the Registrar's office.

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    14. How do I get a PIN for UAOnline? How do I reset the PIN?

    Login to UAOnline is with your UA ID number and a PIN. Initially your PIN will be the last 6 digits of your Social Security Number. When you first log in to UAOnline, you will be prompted to answer a security question. 
    If you forget your PIN: 
    1. Go to http://uaonline.alaska.edu
    2. Click on the Login to Secured Area (students, staff, & faculty) link. 
    3. Enter your User ID.
    4. Leave the PIN field blank. 
    5. Click the Forgot PIN? button.
    6. You will then be required to answer the security question that you created the first time you logged into UAOnline and to choose a new PIN. 
    7. If you are not prompted with a security question or you do not answer the question correctly, please contact: UA Call Center at (907) 786-4646 Toll Free: (877) 633-3888 Email: callcenter@uaa.alaska.edu Monday - Friday 6:00 AM - 12:00 AM Saturday & Sunday 8:00 AM - 5:00 PM UAA Holidays 8:00 AM - 5:00 PM 
    Note: If you enter an incorrect PIN five times, your account will be disabled. If your account has been disabled, contact the Call Center at the numbers above.
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    15. How do I change a grade in UAOnline?

    The day after you enter grades into UAOnline, they are rolled into Banner. If you need to change a grade after it’s been submitted to UAOnline, you will need complete the Change of Grade form (signed by department chair and dean) form and submit it to the Registrar.
    Acceptable Reasons for Grade Changes: 
    1. INCOMPLETE GRADE (“I”) – Student has completed the work 
    2. DEFERRED GRADE (“DF”) –Student has completed the work 
    3. Grading error has been made on the part of the faculty member.  
    4. NOTE: Corrections of grading errors must be made by the last day of the next regular semester following the one in which the grade was originally assigned. 
    Faculty members submitting grade changes that do not conform to these policies must attach a detailed explanation of the reason for the grade change. 
    The appropriate faculty member must submit the Change of Grade form to the Office of the Registrar.
    • Intercampus Mail: UC 106 
    • Mail: PO Box 141629, Anchorage, AK 99514 
    • Office: 3901 Old Seward Hwy, Anchorage AK   

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    16. How long do I have to keep course records?

    Records related to classroom and course should be maintained for one full semester (excluding summer session) after the semester in which the final grade was recorded. 
    • Items containing personally identifiable student information (i.e. student ID, SSN, date of birth, etc.) must be protected and secured. For faculty going off contract for the summer, please make sure that student files, thumb drives with student grades, and other related items are stored in a locked drawer or locked cabinet.
    • Records that are duplicates of what is already maintained by Enrollment Services do not need to be maintained, and this is a good time to shred those documents.
    • For more information see:
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