UAA Classes (Blackboard)

Phone:
Local: (907)786-4646, option 1
Toll free: (877)633-3888, option 1
Email: callcenter@uaa.alaska.edu

Hours:
M-F: 6am–midnight    
S & S: 8am–5pm

Summer Blackboard course shells are available. 

The Summer 2013 template has been updated to reflect student & instructor needs based on feedback & usage data. More information and training resources at: Instructor Blackboard Resources.

UAA makes changes based on user feedback and usage data. Use this Blackboard feedback form to let us know your thoughts.

• Teaching Styles options under Course Management has been disabled due to disfunction. Instructors can still completely customize navigation.

• Instructor Help content area has been cleaned up for ease of use.

• Student Help content area has been cleaned up for ease of use.

• Tools area has fewer tools automatically shown in student view. Instructors can still completely customize tools shown.

MAC OS X Java Repair

Apple users may find Java is disabled on their computer. The recommend action is to install the latest Java version for your system, then run UAA's Java Enabler tool. The following links require your UAA user name and password to download the software. Additional versions are available in the UAA Knowledge Base.

1. Install the latest version of Java for your operating system:

• Mac OSX 10.6  - 

• Java 1.6.0_45

• Mac OSX 10.7+ (Please install both) - 

• Java 1.6.0_45 

• Java 1.7.0_21

2. Verify that everything is working. If the issue is resolved, then stop; otherwise, proceed to step 3.

3. Apply the Java Enabler below. This tool should re-enable Java on your system.

• UAA Mac OS X Java enabler

4. Verify that everything is working. If the issue persists, contact the IT Services Call Center for further assistance.