Chrome & Firefox are the preferred browsers to use with Blackboard. For a more detailed list, visit: Blackboard's
UAA IT Services Call CenterBasic troubleshooting and support for Blackboard.
News & Updates
Summer Blackboard course shells are available.
The Summer 2013 template has been updated to reflect
student & instructor needs based on feedback & usage data. More information and training resources at: Instructor Blackboard Resources.
MAC OS X Java Repair
Apple users may find Java is disabled on their computer. The recommend action is to install the latest Java version for your system, then run UAA's Java Enabler tool. The following links require your UAA user name and password to download the software. Additional versions are available in the UAA Knowledge Base.
Verify that everything is working. If the issue is resolved, then stop; otherwise, proceed to step 3.
Apply the Java Enabler below. This tool should re-enable Java on your system.
Verify that everything is working. If the issue persists, contact the IT Services Call Center for further assistance.