Program Outcomes

Computer Information and Office Systems

Occupational Endorsement Certificate, Office Foundations
Upon completion of this OEC, students will demonstrate:

• Keystroke skills of 28 net words per minute minimum.

• Entry-level skills in word processing and spreadsheets.

• Entry-level skills using the Internet to obtain information.

• Customer service skills.

• Knowledge of proper grammar and mechanics used in business documents.

• The ability to create and maintain an electronic file system.

Occupational Endorsement Certificate, Bookkeeping Support
Upon completion of this OEC, students will demonstrate:

• Basic skills in financial transactions, payroll, and bookkeeping procedures.

Occupational Endorsement Certificate, Corporate Specified Skills
Upon completion of this OEC, students will demonstrate the ability to:

• Produce business communication using typical office software.

• Communicate effectively orally and in writing.

• Deal effectively with business constituents and/or customers.

Occupational Endorsement Certificate, Medical Office Support
Upon completion of this OEC, students will demonstrate:

• Keystroke skills of 35 net words per minute minimum.

• Effective communication using appropriate medical terminology.

• The ability to create and maintain a file system.

Occupational Endorsement Certificate, Office Digital Media
Upon completion of this OEC, students will demonstrate:

• The ability to design and create business-quality electronic and print documents using a variety of media (digital imaging, website design, and desktop publishing programs).

Occupational Endorsement Certificate, Office Support
Upon completion of this OEC, students will demonstrate:

• Keystroke skills of 35 net words per minute minimum.

• Entry level skills in managing data using a variety of media.

• The ability to develop digital presentations and documents using a variety of media.

Occupational Endorsement Certificate, Technical Support
Upon completion of this OEC, students will demonstrate:

• Entry-level skills in word processing, spreadsheets, and databases.

• Basic skills in computer hardware, networking, and operating systems.

Associate of Applied Science, Computer Information and Office Systems
Upon completion of this program, students will demonstrate:

• Keyboarding skills of 40 net words per minute minimum.

• Intermediate skills that utilize advanced features of word processing, spreadsheet, and database software.

• Oral and written communications skills that meet business standards.

• Application of critical thinking skills to make effective decisions and solve problems.

• Professional behavior and interpersonal skills.

Computer and Networking Technology

Occupational Endorsement Certificate, Cisco-Certified Network Associate (CCNA)
At the completion of this occupational endorsement certificate program students are able to demonstrate:

• Proficiency in Cisco router installation and configuration in multiprotocol internetworks using LAN and WAN switches.

• Proficiency in Cisco switch and VLAN installation and configuration.

• Entry-level tasks of planning, design, installation, operation and troubleshooting Ethernet and TCP/IP networks.

Undergraduate Certificate, Computer and Networking Technology
At the completion of the program students are able to demonstrate:

• Proficiency in PC troubleshooting and repair.

• Competence in entry-level tasks of planning, design, installation, and troubleshooting Ethernet and TCP/IP networks.

• Computer literacy in PC applications and operating systems.

• Entry-level employability skills for computer and network technicians.

• Job upgrade skills for technicians and professionals.

• Proper customer service skills.

• Proficiency in Cisco router installation and configuration in multiprotocol inter-networks.

• Proficiency in Cisco switch and VLAN installation and configuration.

Associate of Applied Science, Computer and Networking Technology
At the completion of this associate’s degree program, students are able to demonstrate:

• Computer literacy in PC applications and operating systems.
  
• Entry-level employment skills for computer and network technicians.
  
• Proficiency in Cisco router installation and configuration in multiprotocol inter-networks.
  
• Proficiency in Cisco switch and VLAN installation and configuration.
  
• Entry-level tasks of planning, design, installation, operation and troubleshooting Ethernet and TCP/IP networks.
  
• Proficiency in PC troubleshooting and repair.
  
• The installation configuration and troubleshooting Microsoft operating systems.
  
• The configuration and maintenance of network and computer system security.
  
• Good customer service skills.