Frequently Asked Questions

•	Where do I get my class lists and grade rosters? Class lists, grade rosters, and a host of other information is available to you on UAOnline. Center for Advancing Faculty Excellence - http://www.uaa.alaska.edu/cafe/

•	Where is my class located? Check the updated schedule on UAOnline or call your department's administrative assistant. http://www.uaa.alaska.edu/map/

•	Are there any guidelines for the course syllabus? Yes. The College of Education must adhere to the standards set forth by the National Council for Accreditation of Teacher Education (NCATE). Click here for a template.

•	How do I verify that books have been ordered for my class? Your department's administrative assistant can verify existing book orders. http://www.uaa.alaska.edu/bookstore/

•	Where and how do I make copies? Copy machines are located in each of the program suites. Large copy jobs may be sent to the Campus Copy Center for duplication. This typically requires a three day notice, as long as the Copy Center does not have any large, pending orders. Forms for printing at the Copy Center are available from your department’s administrative assistant. Department approval is required before printing anything through the Copy Center. Without prior authorization, you may not receive reimbursement. When duplicating, keep in mind that you must adhere to all copyright laws. http://www.uaa.alaska.edu/gss/

•	How do I get Audio/Visual equipment to my classroom? AV Services will provide TV, VCR, screens, and overhead projectors for classroom use. Faculty should call 786-4646, option 2, to make arrangements. Give them your classroom, dates, and times that you will require the equipment. The A/V office staff are very reliable and will have the equipment to your classroom at least 15 minutes before the class period starts. http://technology.uaa.alaska.edu/AV/

•	How is my course evaluated? The Individual Development & Educational Assessment (IDEA) program has replaced the SDIS program for student course evaluations. Through the IDEA program, course evaluations are completed on-line through Blackboard. Further information on the program and tutorial on how to set up your evaluations in Blackboard are available at http://technology.uaa.alaska.edu/blackboard/. Under ‘Faculty Resources’, choose ‘Tutorial for Online Faculty Evaluations’. Paper evaluation forms are no longer available.

•	What do I do with student materials after the semester has ended? It is the students' responsibility to pick up any remaining assignments after the semester ends. You should make some sort of arrangement with students for picking up assignments. Assignments may not be left in unattended boxes in the halls or suites.

•	Where can office supplies be found? The College of Education has supply cabinets in each program suite. Please contact your department's administrative assistant to obtain supplies.

•	Where is my mailbox located? Adjunct faculty have mail folders located in the PSB 209 workroom in a labeled file cabinet. Full time faculty have mailboxes located in this room.

•	When and where can I park on campus? Parking Services will begin enforcing parking the second week of classes. Yellow parking passes must be used from 6:00am - 4:00pm in all lots except the parking garage. After 4:00pm, green parking permits can be used in all lots, except the parking garage. Parking, included metered parking, is free on Friday, Saturday, and Sunday. Parking is not enforced during the summer semester. Click here for more parking information. http://www.uaa.alaska.edu/visiting/index.cfm

•	Where are the computer labs? There are several computer labs on campus, most notably, the COE Computer Lab located in PSB 216. Please contact Assistant to the Associate Dean, Mary Sullivan, at 786-4413 in the Dean's office if you need access. http://technology.uaa.alaska.edu/computer/Labs/

•	How do I get an e-mail/computer account?

•	How do I get computer help? Call 786-4646 option 1 or e-mail callcenter@uaa.alaska.edu for computer assistance. If your problems require a technician to come and work on your computer, please contact your department's administrative assistant. A site visit requires department approval due to the cost associate; however, if the issue is resolved with a phone call, no cost is incurred. You may also contact Lee Henrikson (6-4431) or Jack Detzel (jack@uaa.alaska.edu) for assistance with distance course design, Blackboard, and Elluminate co-moderating.

•	I'm having trouble with Blackboard...can I get specialized help? If you need technical help with Blackboard, get in touch with Jerry Volutra, Instructional Design Specialist. He can be reached by work phone (786-4678), mobile phone (632-0883) or e-mail (afjav@uaa.alaska.edu).

•	I haven't been paid... what's going on? Sally Gates is the contact for any type of pay problems. Paychecks are received via the US Postal Service every two weeks at the address listed on your hiring documentation. Checks not forwarded will be returned to the university and Sally will try to contact you to pick it up. You may also opt for Direct Deposit. Direct Deposit is available for all university faculty and staff. You may view/print the Automatic Deposit Request Form by clicking here. Please be sure to fill out the form completely. Pay is directly deposited into the specified account after two pay periods.

•	Where do I obtain my long distance telephone access codes? When you are trying to dial a long distance phone number on campus, you are required to dial an access code first. You can get your appropriate department code by asking your respective administrative assistant. To use the long distance code you must dial 9+1+phone number, and after the tone you must the long distance code. Weather Closure Information - Recorded Telephone messages: The UAA information number at 786-1800 is the primary recorded number for information. The campus center also maintains an events line at 786-1000 which is updated. Complete safety information is at - http://www.uaa.alaska.edu/advancement/relations/safety.cfm The correct physical address of the Professional Studies Building for emergency dispatch: 2533 Providence Drive Familiarize yourself with campus safety information, emergency procedures, and additional university resources listed at: www.uaa.alaska.edu/students/campussafety.cfm. Visitor parking information - http://www.uaa.alaska.edu/visiting/index.cfm Main UAA switchboard and Department contacts - http://www.uaa.alaska.edu/contact.cfm All campus locations with the prefix of 786 or 751 must now dial "8" to make off-campus telephone calls. This change affects the UAA Main Campus, Student Housing/Dorms, Diplomacy Building, University Center, Carlton Trust, University Lake (ULB) and the Bragaw Office locations. If you have any questions, please contact the IT Call Center at (907) 786-4646, menu option 5. UAA RESOURCES - University Center One Stop - http://www.uaa.alaska.edu/onestop/

•	Is there a fax machine available for my use? There is a fax machine in each of the program suites for your use. You must use your long distance code when faxing documents outside of the greater Anchorage area.