Getting Started for Faculty

Dear eLearning Faculty;


Welcome to the Summer 2014 Semester! We look forward to working with you this semester to help ensure that our students have a successful distance education experience. Please accept our gratitude for your hard work and dedication to students and please understand that our role is to assist you in the instructional needs for your courses wherever possible.


It is very important each of have your courses activated (turned on) in Blackboard and your current syllabus uploaded no later than Monday, May 19th. If you have any problems or need assistance, the IT Services Call Center will be available to assist you.  They can be reached by calling (907) 786-4646 Opt 1.  The call center hours of operation are M-F 6am-midnight and weekends and holidays 8am-5pm.


We will be continuing our proactive approach in assisting students who may be struggling getting started with distance learning. Please check your Blackboard course daily to see which students are participating in your course. If you feel a student is struggling and you would like us to contact them please provide us with the name of the student and we will do our best to assist them.


It is critical for all students to have reliable access to their UA email account and to their Blackboard account. If students are having log-in issues with either of these accounts, they need to contact our IT Services Call Center at (907) 786-4646 Opt 1 or immediately. Students will also find that a majority of their questions can be answered by reviewing the Distance Education Student Guide located on the eLearning: Distance Student Support website.  Further questions can also be directed to the eLearning: Distance Support office by email at


If you need any additional training with Blackboard, eLive or any other instructional technology used at UAA the Academic Innovations & eLearning (AI&e) office has resources available for your assistance. If you are interested in this support, please contact the Faculty Technology Center at (907) 786-4496 or by email at


Finally, the beginning of the semester is the perfect time to make arrangements for your faculty evaluations (IDEA). You will be receiving an email shortly to adjust the weighting of your survey. If you would like the survey to be available to students earlier or later than the standard dates you will need to make a request to change them. For information or questions regarding the faculty survey, please refer to the Faculty Services website or call (907) 786-1462 to speak with a Faculty Evaluation Support representative M-F from 8am until 5pm.  You can also email any questions or requests regarding your course surveys to


Thank you again for your support of our distance education program at UAA.



 UAA eLearning: Distance Student Support Staff