Training

Description of Workshops

The Human Resource Services department is announcing our Spring 2013 list of workshops.  We are introducing two new workshops, Coaching for Exceptional Performance and Developing Competencies - A Supervisor's Guids

Brainstorming4-10-2013
You will have the opportunity of learning to harness the incredible, excitingand proven power of group based creative problem solving.If you have ever been in a situation whereyou needed solutions to issues, needed to solve a seemingly insurmountableproblem, wanted to overcome stale or outdated ideas, need to bring togetherinput from a number of different individuals or departments or where you needto ensure buy-in from a group, this is your opportunity.The workshop will cover a number of differentbrainstorming processes and then will focus on using the brainstorming processto develop new and creative ideas to an issue.Those in the workshop will participate in brainstorming

Coaching for Exceptional Performance4-18-2013
A very major part of your job as a supervisor involves developing youremployees.There are different methodsto make this happen, from traditional supervision, mentoring, consulting andfinally coaching.Coaching not onlyassists the employee in solving immediate issues, it develops the employee tothe point where they are more effective in developing their own solutions on anongoing basis.Through this workshop youwill have a thorough understanding of coaching competencies as well as thecoaching process and will be able to implement coaching in yourdepartment.

Consequential Conversations2-1-2013- 3-7-2013 -3-29-2013 - 4-26-2013
Based on the book Crucial Conversations, this workshop will discuss thecomponents of conversations with consequences, those that involve differencesin opinion, have strong emotions and where there is a potential for loss.Have you ever been involved in a conversationlike that?Did it go the way that youwanted it to go?You will also hearabout the amygdala hijack and how that significantly affects the potentialoutcome of discussions.The workshopwill cover the visceral reactions we typically have when we are involved inconsequential conversations, how to recognize when conversations get off track,how to stop and develop a safe environment where productive conversations cantake place and then how to work together with other participants to achieve theresults you both are seeking.Thisworkshop will present you with skills that you can use on the job, in thecommunity and at home.

Cost Center Clerks Lab1-25-2013 - 2-22-13 - 3-22-13 - 4-19-2013 -5-3-2013 - 5-17-2013
Leave your busy office, bring in your work, and have a HR technician help you.Training presentations and discussions are provided depending on the needs ofthose who attend.

Developing Competencies – A Supervisor's Guide 03-21-2013
To effectively supervise, you need to know the capabilities of each of youremployees.You also need to know whatlevels of capabilities are required for the position.These capabilities are best described ascompetencies.Once you understand theconcept of competencies, you will be able to identify what competencies arerequired for each position within the university and will have a clearunderstanding of how you can work with your employees to increase eachemployees level of competency.Understanding competencies is exceptionally beneficial for recruiting, understandingwhat competencies are required for the position and also evaluating candidateslevel of competencies for that job, for performance management, setting clearand understandable goals and objectives geared to increase levels of competencyand for self-development – what competencies should I have for my own job –learn to identify those and then pursue development on your own.This workshop is recommended for those whoare currently supervising other employees

General Cost Center Clerk - 2-8-2013-3-8-13
This training helps you understand and complete employment paperwork(especially job forms).Web time entry,paperwork for foreign nationals, and how to find and use applicable resourcesare also covered. Highly recommended for new cost center clerks.

Hiring Winners3-26-2013
Trying to find the right candidate for a position can be difficult.There are a number of steps that need to betaken which will significantly improve the odds of you attracting and retainingexceptional candidates.This workshop willcover the hiring sequence, from designing the position, learning how tocommunicate motivational factors about the position, how to develop solid andsuccessful advertising, understanding where to recruit and finding out whereyou can advertise where you will be more likely to source a diverse and highlyqualified group of candidates.Inaddition, you will learn how to consistently utilize the hiring process,including usage of behavioral interviewing techniques, to screen in the mostqualified and capable candidates while at the same time understanding why somecandidates may not be the best choice for your work group.In addition, you will gain a deeperappreciation of the ins and outs of reference checking.

Managing Difficult Performance Issues  3-12-2013-4-23-2013
Part of being a competent supervisor involves having successful discussionswith employees about performance.Occasionally those discussions may need to focus on performance thatfails to meet expectations or behaviors that are not conducive to positivedepartmental operations.It is theresponsibility of the supervisor to be aware of issues and then respondappropriately and effectively.Thisworkshop is designed to discuss those situations and to develop and practiceskills to address the issues when they arise, to provide constructive feedbackand to positively address desirable outcomes.Prerequisite – currently supervising regular staff.

Performance Management for Employees-2-12-2013
The university is committed to employees receiving performance evaluations onan ongoing basis.To assist in thisprocess, this workshop will cover the employee's role in receiving feedback,preparing for and participating in performance related discussions throughoutthe year. Learn about setting and tracking performance expectations with yourposition.Confirm how your position fitsin to the ongoing strategic direction of the university and what you can do tomaximize your performance.

Performance Management for Supervisors-2-7-2013
For those supervisors who may not have had the opportunity to participate in aworkshop through their workgroup.Thiswill cover performance evaluation foundations, planning for performance,supervisory skills enhancement, developing performance expectations, measuringperformance, giving feedback and performance appraisal forms and conductingperformance evaluation interviews.

Time Management and Personal Productivity2-8-2013 - 4-4-2013
Ever feel like you are occasionally challenged by multiple competing demands,having to deal with interruptions that redefine your day, making decisionsabout what is urgent and what is important or feel that you are just spinningyour wheels?This workshop has beendesigned to provide participants with tools to help diagnose issues with timemanagement and to leave with solid ideas on how to better organize the timethat they have available.

All of these workshops will be presented in the University Lake Building

Human Resource Services is also presenting workshops to individual work groups.  Any of the workshops listed in the calendar as well as Performance Management Skills for Supervisors and Performance Management Skills for Employees can be presented in this manner.

As a very unique opportunity, Human Resource Services can also facilitate DiSC Assessment Profiles within established work groups.  The DiSC Assessment Profile provides insight for teambuilding, communication, conflict management and much more.  Have questions about the DiSC?  Call Steve Hinds at 786-1425