Frequently Asked Questions
Idea Bank Frequently Asked QuestionsWhat is the Idea Bank? This is the place to submit your suggestions and ideas for improving and streamlining the University’s processes, procedures, and policies. What's new this year? Rewards for good ideas! We want to recognize and thank you for your suggestions. Submit an constructive suggestion and you will get an Idea Bank Water Bottle and You will be eligible for the “Suggestion of the Quarter” award of a $100 Bookstore Gift Certificate and you will also be eligible for the yearly grand prize of TWO round trip Alaska Airlines Tickets (to any destination in the Continental U.S.) . What is a constructive suggestion? We are looking for suggestions that: • Improve the efficiency of a department, program, or procedure • Improve services that support the University • Eliminate unnecessary procedures or duplication of effort • Save time, money, or materials What is not a constructive suggestion? Avoid submitting suggestions that: • Offer vague generalizations rather than specific recommendations • Do not include solutions or plans for improvement • Have already been suggested as the result of an audit, study, survey, or research • Are currently already being reviewed • Propose following established procedures which are not being followed • Relate to personal grievances, classification, or pay issues How do I submit a suggestion? Click on “Submit your idea” and fill in the blanks provided. You will receive a reply that your suggestion was received. Managers will evaluate your suggestion and reply back to you and the Idea Bank coordinator within 30 days. If your suggestion is determined to be constructive, you will be contacted by the Idea Bank coordinator and awarded an Idea Bank water bottle. You will also automatically become a candidate for the next quarterly suggestion award and the yearly suggestion award. Your suggestion will be posted on the Web site, along with the University’s response. Can I view other suggestion submittals? Just click on “What’s in Progress” and you can see what other ideas have been submitted. What was the Idea Bank accomplished so far? Some of the changes we’ve made so far in response to your suggestions, include: • Student Affairs: New emphasis on customer service in enrollment management University Center Kiosk management and student information advisors New Advising and Testing Center open-door policy New quick residency determination policy New quick non-degree seeking student online admission and registration process New online drop process Elimination of $5 drop fee Opening of Camai Room at UAA Commons Alaska Native and Rural Outreach Program Center • Academic Affairs New College of Education Academic Success Coordinator Ongoing test of new student evaluation of faculty instrument • Administrative Services Evaluation of new parking process Testing of new Aviation Complex shuttle service New shuttle shelters • Housing Improvement of Main Apartment Complex • Funding received for new windows and stairwells• Upgraded heating system • Finance Evaluating possible direct deposit for financial aid Evaluating changes to student bill format and online access |
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