Contact & Locations

These are the primary contact points for IT Services. All requests and inquiries should start in the Call Center.

Tech Support | Snail Mail | Phone | Locations | Audio/Video Pickup | Repairs dropoff

Technical Support & Requests

IT Services Call Center
Email: callcenter@uaa.alaska.edu
In Anchorage: (907) 786-4646
Toll Free: (877) 633-3888

Hours of Operation

• Monday - Friday 6:00 AM - 12:00 AM
• Saturday & Sunday 8:00 AM - 5:00 PM
• UAA Holidays 8:00 AM - 5:00 PM

Menu Options

1. Computers and software
2. Audio/video, smart classrooms, video conferences
3. Distance Education
4. Faculty Technology Center
5. Telephones, long distance, and voicemail
6. Faculty evaluations (end-of-semester surveys)
7. UD account migration assistance

Mailing Address

UAA Information Technology Services
3190 Alumni Drive
Social Sciences Building, Room 120
Anchorage, Alaska 99508-4614

Telephone Numbers

Reception: (907) 786-1880
Fax: (907) 786-6000
Operator: (907) 786-1800

Office Locations

IT has a few locations around campus. You can find your way easily using the campus map.

• IT Services Main Office
  Social Sciences Building (SSB), Room 120
  
• Computer Repair dropoff/pickup
  Social Sciences Building (SSB), Room 120
  
• Audio/Video Equipment pickup/dropoff
  Gordon Hartlieb Hall (GHH), Room 101