Frequently Asked Questions

UAOnline

  • What is UAOnline?
  • How do I login to UAOnline?
  • I don't know my UA ID number.
  • I don't know my PIN.

Blackboard

  • Is UAOnline different than Blackboard?
  • I can't log in to Blackboard. Help!

Changing Your Name

  • How do I change my name in UAOnline?
  • How do I change my name in Blackboard?

High School Students

  • How do I register for classes as a high school student?

Waitlisting

  • What is waitlisting?
  • How do I get on a waitlist?
  • Can I waitlist for a course using the Class Schedule Search in UAOnline?
  • What happens next?
  • What if I miss the email or cannot register within the time allowed?
  • What are the restrictions on waitlisting?
  • Am I charged tuition for a waitlisted course?
  • How do I know where I'm placed on the waitlist?
  • Should I attend the first day of my waitlisted class(es)?
  • What if I'm on the waitlist for an e-learning/distance class?How long should I wait for a space to open in a class?
  • What about fee payment and financial aid for waitlisted classes?

Still have questions? Contact Enrollment Services at (907) 786-1480 or enroll@uaa.alaska.edu.

 

Answers

UAOnline

What is UAOnline?

UAOnline is the secure website for the University of Alaska. UAOnline is your link to your academic records, registration activity and other student account information.

All current and former students of the University of Alaska system have a UAOnline account. Regardless of your current registration status, if you are a former student who attended the University of Alaska after the summer of 1982, you may be able to access your UAOnline account.

How do I log in to UAOnline?

Students can log in to UAOnline by going to the UAOnline homepage at https://uaonline.alaska.edu and choosing either the "Login with UA Password" or "Login with PIN" options from the main menu. 

If you choose "Login with UA Password," enter your UA username or UA ID number (3xxxxxxx) and your UA Password to log in. Your username and password are the same credentials that you use to log in to Blackboard or UAA email. New users of university online resources can claim their credentials at me.uaa.alaska.edu. Current students who already use university online resources do not need to reactivate their account. 

The "Login with PIN" option is currently available but will be phased out soon. If you choose this option, enter your UA ID number and PIN and click the "Login" button. If you're logging in for the first time with this option, use the PIN the university mailed to you. Change your PIN after logging in for the first time. 

I don't know my UA ID number.

If you can't remember or don't know your UA ID number, click on the "Forgot UA ID Number?" link. This will take you to me.uaa.alaska.edu. Click on "Option 3: Find my UA Username and ID." Enter the requested information and click the "Go Elmo" button.

I don't know my PIN.

If you can't remember or don't know your PIN, type in your UA ID on the login screen, leave the PIN field blank, then click the "Forgot PIN for UA ID Number?" link. This should take you to a screen with the security question that you set for yourself upon your initial logon to the UAOnline system. Type in the answer to your question (remembering that it is case sensitive) and submit. If the answer you provided is correct, you may then follow the instructions to change your PIN.

Please note: If you enter an incorrect PIN five times, your account will be disabled. If your account has been disabled, you can have it reset either by bringing your picture ID to Enrollment Services, located in the University Center at 3901 Old Seward Highway, or contacting Enrollment Services at (907) 786-1480 or Information Technology at (907) 786-4646 for assistance.

Blackboard

Is UAOnline different than Blackboard?

Yes! UAOnline is the link to your academic records, registration activity and other student account information. Blackboard is a course-specific online learning system. For information on Blackboard and to log in, go to www.uaa.alaska.edu/classes.

I can't login to Blackboard. Help!

Check UAOnline to verify that you are officially registered for the course. If you are registered, you can work with your instructor to add you to Blackboard or contact IT Services at (907) 786-4646.

Changing Your Name

How do I change my name in UAOnline?

Submit a Change Form to Enrollment Services at the University Center One Stop. Change Forms can be downloaded at www.uaa.alaska.edu/records/registrarforms.cfm. Be sure to bring photo identification, such as a driver's license, passport or permanent resident card.

How do I change my name in Blackboard?

Contact the instructor or IT Services at (907) 786-4646 to make a name change. Change Forms do not apply to Blackboard.

High School Students

How do I register for classes as a high school student?

See the instructions for Secondary Students on the Registration Process page.

Waitlisting

What is waitlisting?

When a class reaches its maximum enrollment, it is listed as "closed." Many courses offer a waitlist option to allow you to wait for a seat in the class if someone drops. Please be aware that not all courses offer waitlisting.

How do I get on a waitlist?

If you want to be added to the waitlist for a closed class:

  • Enter the CRN into the Register/Add/Drop page in UAOnline. Click 'Complete Registration Changes'.
  • Then select "Waitlist" from the drop down menu and click the "Complete Registration Changes" button again.
  • If you no longer want to be waitlisted for a class, you can drop from the waitlist by choosing "Drop -Web" in the Change drop-down menu on the Register/Add/Drop page.

Can I waitlist for a course using the Class Schedule Search in UAOnline?

No, you cannot waitlist for a course from the Class Schedule Search page. To waitlist for a course, go to the Register/Add/Drop page on the Student Services tab in UAOnline and enter the CRN in the Add Classes Worksheet section. Then, select 'Waitlist' from the drop down menu next to the course.

What happens next?

If a seat becomes available in the class and your name is at the top of the waitlist, you will receive an e-mail in your preferred e-mail account. (You can check or change your preferred e-mail in the Personal Information tab in UAOnline.) You will have 48 hours after the e-mail is sent to register for the class.

What if I miss the e-mail or cannot register within the time allowed?

If you do not register for the class within 48 hours, the system removes you from the waitlist and the next student is given the opportunity to register. You may add yourself back onto the waitlist, and you will be notified again by email if a space becomes available.

What are the restrictions on waitlisting?

You will not be able to waitlist for a class if:

  • the waitlisted class conflicts with another class in which you are enrolled or waitlisted.
  • the waitlisted class would exceed the maximum allowed credits.
  • you have holds on your account.
  • you do not meet the prerequisites or other restrictions for the class.

Am I charged tuition for a waitlisted course?

No, you will not charged for a waitlisted course until you are actually enrolled in it. You may complete registration and pay tuition and fees for other classes in which you are enrolled.

How do I know where I'm placed on the waitlist?

When you originally register for the course, a small number pops up. This indicates your current position on the waitlist. Keep checking your preferred email for notification of your opportunity to register.

Should I attend the first day of my waitlisted class(es)?

Attend the first day of class for any class(es) for which you are waitlisted. Let the instructor know you are on the waitlist but not enrolled in the class.

What if I'm on the waitlist for an e-learning/distance education class?

If you are on the waitlist for an e-learning/distance education class, email the instructor to find out what you should do. Please contact the department for additional information or assistance.

How long should I wait for a space to open in a class?

Generally, you can add yourself to a waitlist until the class begins. After the class begins, you will need the instructor's permission to enroll. Being on the waitlist does not guarantee you a seat in the class.

What about fee payment and financial aid for waitlisted classes?

You are not charged tuition and fees for waitlisted classes. Charges apply only after you are enrolled in the class.

Waitlisted classes are not included in the total number of credits used to calculate your financial aid.

If financial aid has already been applied to your account and you subsequently register for a class from the waitlist, tuition and fees are due by the payment deadline. You must pay tuition and fees before the payment deadline to avoid late charges.

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