How do I install WolfLync Software? Download the Lync Client.

Which Operating Systems are supported under Lync 2013?

  • Windows 8 (64 and 32-bit)
  • Windows 7 (64 and 32-bit)
  • Windows Vista (64 and 32-bit)
    integrated audio and video not supported - phone bridge required
  • Windows XP Professional with Service Pack 3
    integrated audio and video not supported - phone bridge required
  • Mac OS 10.6.0 or the latest service pack or release 

Is the VPN Client required from off-campus?

No, the VPN client is not required to use WolfLync from off-campus.

How do I report issues or give feedback?

Your feedback is very important to us, you can fill out our feedback form or contact the ITS Call Center for immediate assistance.

Is Lync available for mobile devices?

Yes. Look for the Lync 2013 app for your mobile device. After you install the app, use your email address (username@uaa.alaska.edu) as the sign-in address and ua\username as the domain under advanced settings.

Can I use Lync to hold an online meeting with colleagues outside the university system?

Yes. When you create a Lync meeting from Outlook, attendees can join using Lync if they have it installed or they can download the Lync web app to join the meeting in their browser.