Distributed Copier Service (DCS)
Please note that Jeff Smithis no longer with UAA. We have begun our recruitment and are hopeful to have the position filled by early May. In the meantime, the Distributed Copier Service (fleet) program tasks have been temporarily distributed among other GSS Copy & Print Center employees as follows:
Machine orders/removals/replacements – Danny Kennedy (Copy & Print Center Supervisor – email@example.com, 786-6862)
Supply orders/inventory – Nicole Fenton|(Copy & Print Center Customer Service Representative – firstname.lastname@example.org, 786-6860)
Customer questions/support – Nicole Fenton (if not requiring service call to vendor). Nicole will route as appropriate.
As in the past, any billing questions should be referred to LynnAnn Briske. (GSS Fiscal manager – email@example.com, 786-1195)
We appreciate your patience during this transition and please be assured we are committed to quality service to you as our customers. Feel free to contact either Danny Kennedy or myself directly if you have any concerns or questions.
Royal Business Systems Contract Information
Machines ordered beginning July 1, 2018
Ricoh Contract Information
(Units placed July 1, 2015 -June 30, 2018)
Ricoh Copier Descriptions
Black and White Copiers
Color and Black/White Combination Copiers
Rioch Copier Drivers
Drivers for Ricoh machines under this contract are available for download from the Ricoh Support and Downloads site: https://www.ricoh-usa.com/en/support-and-download#
1. Enter your model number in “Search for drivers by entering your product information”
2. Your model number and available information/downloads will come up at the bottom
of the same section.
Click on the model number under “Driver.”
3. You will be shown the software license agreement – select “I Agree.”
4. All current available drivers will be shown. UAA uses the latest Postscript 3 Driver.
For additional assistance please contact (907) 786-1035.