Cashiering

The UAA Cashiering Office strives to make paying your student account effortless and transparent so you can focus on your education. The UAA Cashiering Office accepts student account payments in person via cash and check (please make all checks payable to UAA). Paper check payments may be dropped in the Cashiering Drop Box during regular business hours; during non-business hours, Wolfcards are required for entry. Credit/debit card payments are accepted online only via UAOnline. Student account payments may be made online 24/7 via debit/credit card or web check (ACH transfer).

Hours and Location

Cashier Window Hours

Monday - Friday 9am-5pm
Wednesday 11am-5pm

Call Center Hours

Monday - Friday 9am-5pm
Wednesday 11am-5pm

 

Mailing Address

UAA Office of the Bursar
ATTN: Cashiering
PO Box 141609
Anchorage, AK 99514 

Physical Location

Eugene Short Hall, suite 102
2601 Providence Drive
Anchorage, AK 99508

 


UAA Cashiering Procedures, Policies, & Resources

  • Payment Options - How to Pay Your Bill

    Online

    Payments may be made online 24/7 via web check (ACH) or credit/debit card. To make a payment online:

    1. Login to UAOnline with your UA username and password (if you don't know your username or password, you may retrieve them from me.uaa.alaska.edu)
    2. Select the Student Services & Account Information tab
    3. Select Student Account from the menu
    4. Select Account Detail for Term (Semester) / Pay Term Balance / Payment Plan Setup
    5. Select appropriate term
    6. Select Pay Now

    Credit/Debit Card Payments

    Credit/Debit card payments are accepted online only. VISA, MasterCard, Discover, JCB, ChinaUnion Pay, Diners Club or American Express are accepted. Credit and debit card payments include a non-refundable 2.85% service fee. In the event a credit balance is made on the account and a refund is due, payments made to the university by credit card will generally be credited back to the card up to the amount of the charge, subject to any applicable laws, regulations or agreements. Individuals paying with gift card or prepaid card should retain the card to preserve the ability to credit such card.

    Web Checks (ACH)

    Web Checks (ACH) are free (the service fee does not apply to these transactions). Your financial institution's routing/transfer number and your full account number are required for web check (ACH) payments. This information is available on most financial institutions' websites and at the bottom of your paper checks. Please see the 'How to' document here to for instructions on finding your routing and account Information.

    Cash & Checks

    Payments may be made in person at Cashiering via cash, check*, bank/cashiers check, or money order. Make checks payable to UAA.

    Outside of normal business hours, checks (NO CASH) may be dropped off in the drop box located outside the Cashiering suite. Any checks dropped overnight will be applied to your student account in 2-3 business days. Checks may also be mailed to:

    UAA Office of the Bursar
    ATTN: Cashiering
    PO Box 141609
    Anchorage, AK 99514


    *Second and third party checks are not accepted. Returned Checks will be assessed a $30 non-refundable processing fee.


  • Alaska 529 Plan

    Alaska 529 Plan (TRowe Price)The University of Alaska College Savings Plan

    Call 1-800-478-0003 to request distribution from your Alaska 529 Plan . You will need the UAID number, the amount to send via EFT (electronic funds transfer), and the semester to which you would like the payment applied. T.Rowe price will have UAA's bank information on file. Payment must be arranged at least 10 business days before the payment deadline to avoid late fees.

    If your 529 account is with another administrator, you will need to contact them to request a transfer. You may need UAA's bank transfer information, which is available by calling UAA Cashiering at 786-1440 option 2. If sending a check, please make it payable to UAA and include the name and UAID number of the student. Please contact Cashiering for bank transfer information if sending other EFTs.

    All 529 plan payments take 7-10 business days to be received by the university. Payments must be received before the payment deadline to avoid late fee assessment. Please ensure your payment is requested at least 10 days prior to payment deadline. Once received by the university, it may take up to one week for the payment to be applied to the student account. Due to FERPA regulations, parents must have a signed authorization to release information from the student when inquiring about the student's account.

  • Domestic (US) Wire Transfer

    Domestic (US) Wire Transfer

    You may pay your student bill by sending funds via wire transfer. Please include your student ID number and full name in the wire transmission. To obtain UAA's bank and routing number information, please contact Cashiering at 907-786-1440 option 6.

  • International Currency or Wire Transfer

    International Currency or Wire TransferFlywire Logo

    UAA offers a cost effective international payment solution through Flywire.com. Flywire can send payment from: bank transfer, electronic payment, online bill pay, Visa, MasterCard, eWallet, Allpay.com or UnionPay directly to UAA. To pay using Flywire:

    1. Go to Flywire website
    2. Create a Flywire Account
    3. Complete payment details
    4. Send payment. Tracking & Confirmation are available through your Flywire account.
    5. Notify the Cashiering Office of your Flywire payment by calling 907-786-1440 opt.2 or by email.
  • Release of Information

    Under the Family Educational Rights and Privacy Act, UAA is limited in the information we can share with individuals and agencies other than directly with the student, even if the student is a minor. If students wish UAA to discuss student account information with parents, spouses, or others assisting them with their educational goals, they must provide written authorization by completing the Authorization to Release Education Record Information form. The completed form and a copy of photo ID must be submitted to the Office of the Registrar.

    Please Note: While the authorization form allows UAA to discuss specific student account information with the authorized individual, it does not authorize that individual to act on behalf of the student.