Staff Directory

This is a complete list of employees sorted by department, team, and then last name. You might also be looking for the Tech Support phone number or the office contact information.

All requests should start in the Technical Support Center (TSC). You can submit requests by calling (907) 786-4646, emailing uaa.techsupport@alaska.edu, or using the Seawolf Tech Portal. IT Staff will direct you to the TSC unless you have an existing incident, request, or project.

You can also view our Department Directory on the UAA Online Directory

Benjamin Shier
Chief Information Officer/Associate Vice Chancellor
 
(907) 786-4754
SSB 120
Joe Fugere
Director
Service Center
(907) 786-4755
SSB 120
John Zetterman
Director
Infrastructure Services
(907) 786-1256
SSB 120

Business Office

Andrea Miller
IT Business Manager & Executive Assistant to the CIO
 
(907) 786-4707
SSB 120
Katelyn Leary
Administrative Coordinator
 
(907) 786-4600
SSB 120

Service Center

Technical Service Center (TSC)

Maiken Erickson
Tech Support Center Lead
 
(907) 786-4646
SSB 120
Joshua Barks
TSC Technician Tier 2
 
(907) 786-4646
SSB 120
Maile Davis
Senior TSC Technician Tier 3
 
(907) 786-4646
SSB 120
Vacant
TSC Technician Tier 2
 
(907) 786-4646
SSB 120
Roger Peterson
TSC Technician Tier 2
 
(907) 786-4646
SSB 120
Josh Padua
TSC Technician Tier 2
 
(907) 786-4646
SSB 120
Allan Samuelson
TSC Technician Tier 2
 
(907) 786-4646
SSB 120 
Alex Taylor
Senior TSC Technician Tier 3
 
(907) 786-4646
SSB 120
Jack Woodke
TSC Technician Tier 2
 
(907) 786-4646
SSB 120 
Dalton Burgess
TSC Technician Tier 2
 
(907) 786-4646
SSB 120

Field Services

GHH 101

Brian Barnes
Field Services Technician
 
(907) 786-4646
SSB 120
Devin Frey
Field Services Technician
 
(907) 786-4646
GHH 101
Jeramy Galster
Field Services Technician
 
(907) 786-4646
SSB 120
Matthew Hoose
Field Services Technician
 
(907) 786-4646
 
Susan Bartlett
Field Services Technician
 
(907) 786-4646
SSB 120
Tam Pikey
Lead Field Services Technician
 
(907) 786-4646
SSB 120
Tim Berry​​
Field Services Technician
 
(907) 786-4646
HSB 105K
Tim Wheelock
Field Services Technician
 
(907) 786-7297
GHH 101
Vacant
Field Services Technician
 
(907) 786-4646
GHH 101
Vacant
Field Services Technician
 
(907) 786-4646
GHH 101
Vacant
Field Services Technician
 
(907) 786-4646
GHH 101

Infrastructure Services

Messaging/Directory Engineering

Chris Axtell
Messaging/Directory Engineer
 
(907) 786-4646
SSB 120
Frank Forque
Lead Messaging/Directory Engineer
 
(907) 786-4646
SSB 120

Network & Telecommunications

Don Johnson
Network Engineer
 
(907) 786-4646
SSB 120
Karolynn Liggon
Telecom Administrator
 
(907) 786-4646
SSB 120
Mark Logsdon
Network Engineer
 
(907) 786-4646
SSB 120
Jeremiah Lisath
Network Engineer
 
(907) 786-4646
SSB 120
Cody Powers 
Communications Technician
 
(907) 786-4646
SSB 120

Security Engineering

Marcus Moralez
Security Analyst
 
(907) 786-7706
SSB 120
Josh Craft
Junior Security Analyst
 
(907) 786-0559
SSB 120

Server Engineering

Allen Fox
Server Engineer
 
(907) 786-4610
SSB 120
Ryan Gentry
Server Engineer
 
(907) 786-0433
SSB 120
Daniel Talbert
Lead Server Engineer
 
(907) 786-1160
SSB 120

System Architecture

John Yoakum
Software Deployment Engineer
 
(907) 786-4922
SSB 120
Vacant
System Architect
 
(907) 786-4646
SSB 120
Amy Talbot
LMS Administrator
 
(907) 786-0915
SSB 120

Web/Applications Engineering

Chris Huston
Web/Graphic Design Engineer
 
(907) 786-4719
SSB 120
Pamela Mason
25Live System Administrator
 
(907) 786-1161
SSB 120
Chad Solberg
Lead Web/Application Engineer
 
(907) 786-4539
SSB 120
Banky Kitchpanich
Web/Applications Engineer
 
(907) 786-0707
SSB 120
Rory Main
Web/Applications Engineer
 
(907) 786-4646
SSB 120