Telephone Work Request
Do you need to submit a Trouble Order or Work Order Request? If so, please fill out the online request form below, depending on the type of service you need. If you are unsure of the type of order you require, please see our service rates page.
Orders are processed in the following timelines
- Trouble Order Requests - A service technician will arrive at your location within one business day.
- Work Order Requests - A service technician has 5 business days from the day your order is received by the IT Services Service Center to complete it. Exceptions to this timeline can occur when large projects dictate. If applicable, you will be notified accordingly.