UAA IT Services Knowledge Base
This Knowledge Base (KB) contains self-help articles for many common IT-related issues. If you are still unable to resolve your problem, please contact the Service Center for further assistance.
Office
- Anti-Spam Exchange Online Protection
- Anti-Spam Ironport FAQ
- Email Aliases No Longer Usable
- Email FAQ
- How to Check Email Using Outlook Web Access
- How to Forward Email as Attachment
- How to Forward Google Mail
- How to Manage Junk and Spam Email
- How to Setup Email - iPhone Exchange 2010 Users
- How to Setup Email - iPhone Exchange 2013 Users
- How to Setup Staff/Faculty Exchange 2010 Mail Outlook
- Outlook 2010 Exchange Setup
- Outlook 2013 Exchange Setup
- Troubleshooting Outlook Connection Issues
Networking
Getting Started Guides
General How-To's - Fixes - Informational
- Active Directory and Organizational Units
- Changing Default Application For PDF Files
- Designated IT Professionals
- Device Naming Conventions
- Enable Java in Chrome v42 & Higher
- Ergonomics - Sitting at a Computer
- How To Change Your Password
- How To Perform A Legal Name Change
- UAOnline PIN Resets
- Fraud and Spoofing
- Online Class Requirements
- Security Tips
- Student Web Hosting
- Unified Directory GPO Guidelines
- What Is Copyright Infringement At UAA?
- Windows XP End of Life
Software
Phone
Purchasing Recommendations
- Computers
- Apple Computers
- Dell Computers
- Desktop Replacement - Apple Laptop
- Desktop Replacement - Dell Laptop
- Displays
- Mobile - Apple Laptop
- Mobile - Dell Laptop
- Standard - Dell Desktop
- Standard - Dell Desktop AIO
- Standard - Mac Desktop
- Technical - Dell Desktop
- Technical - Dell Minitower
- Technical - Mac Desktop
- Ultra Mobile - Apple Laptop
- Ultra Mobile - Dell Laptop
Audio/Video