Visit the UA coronavirus information website to learn how the University of Alaska is responding to the novel coronavirus/COVID-19 situation and find links to communications, policy guidance and resources.
UAOnline Pin Resets
UAOnline pin resets can be performed over phone by either Enrollment Services ( 786-1480) or the IT Services Service Center (786-4646, option 1). You must have your student ID.
- Be prepared to answer questions to verify your identity based on enrollment or employment
- A person can only reset their own PIN. Family, guardians, friends and supervisors cannot request resets for other people.