Service Status

Modern academics enables learning anywhere on your own time. Technology needs to be available 24x7 to allow busy students the flexibility to work when they can. IT Services has two different ways to describe services being unavailable, planned maintenance and unplanned outages.

Service Status

UAA Services

Service Wed Nov 13 Thu Nov 14 Fri Nov 15 Sat Nov 16 Sun Nov 17 Mon Nov 18 Tue Nov 19
UAA Wired Network
UAA Wireless Network
Microsoft Exchange (Employee Email)
Employee Fileshare
Skype for Business
OU Campus CMS
Digication

Blackboard Collaborate

Click one of the following links to check the status:

UA Statewide Services

Service Current Status

Accounts & Accesses

Account services allow individuals & departments to access web applications, workstations, and other services using a secure username/password.

  • UA Blackboard Learn
    Service Detail Status
    UA Blackboard Learn Web Application
    UA Blackboard Learn SIS Integration
    Courses and Users are synced nightly with Banner data. Enrollments are synced every 5 minutes.
  • Banner
    Service Detail Status
    Banner Admin Modules
    Banner Admin Modules is the Banner Web application used by the University to access the Banner system for day-to-day business. Banner Admin Modules is used to manage student information, financial information, financial aid information, and human resource information. The primary users are administrative staff members across campus.
    UAOnline
    Banner 9

UA Network Connectivity

Network connectivity provides high-bandwidth, high-availability campus connectivity to the Internet, Internet2, and other online services.

  • UA Google Apps
    Service Detail Status
    Google Apps Single Sign On
    When logging into your Google Account via a web browser, or google.alaska.edu
    Google Apps Gmail
    Google Apps Calendar
    Google Apps Drive
    Google Apps Docs
    Google Apps Sheets
    Google Apps Slides
    Google Apps Sites
    Google Apps Groups
    Google Apps Hangouts
    Google Apps Classroom
  • Alaska.edu website
    Service Detail Status
    Alaska.edu Edit Server
    Users are able to edit content on www.alaska.edu
    Alaska.edu Frontends
    These serve the content when a user access www.alaska.edu/
  • UAF.edu website
    Service Detail Status
    UAF.edu Edit Server
    UAF.edu Frontends
    These serve the content when someone accesses www.uaf.edu
  • Software Licensing
    Service Detail Status
    keys.alaska.edu
    Concurrent licensing for Adobe Software Suite and other keyed software.
    Matlab Network License
    Concurrent Network License for Matlab
    ERDAS Licensing
    SPSS Licensing
    ArcGIS Licensing

Status Definitions

Status Definition
Service is running normally
Service is running in a degraded state
Service is unavailable
Service is under maintenance

Outages

A system or service is unavailable due to an error or failure. IT Services responds immediately to unplanned outages; resolving or working around them as quickly as possible. Status updates to unplanned outages are shown here and can be heard on the IT Call Center voice recording. IT Services works to minimize the frequency, impact, and duration of unplanned outages.

Current Outages

Past Outages

 

 

Maintenance

A system or service is unavailable while it is being worked on by technicians and engineers. IT Services reserves Sunday mornings from 12 AM to 12 PM for planned maintenance. IT Services announces planned maintenance to the community 72 hours in advance of the outage. There is no planned maintenance during the busy times at the beginning and end of the semester. This halt on maintenance is called "blackout".

Planned Maintenance