Partially Degraded Service

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Welcome to UAA IT Services’ site for information and updates on our services. We share updates about scheduled maintenance and unplanned outages, pushing notifications to our subscribers via Twitter, webhooks, RSS, or email. Review the options by clicking on the “Subscribe to updates” button above.

UAA Network and Telephony Operational
90 days ago
100.0 % uptime
Today
UA WAN Connectivity Operational
90 days ago
100.0 % uptime
Today
UA Learning Management System Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn Web Application Operational
90 days ago
100.0 % uptime
Today
UA Blackboard Learn SIS Integration ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Collaborate Ultra Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
99.63 % uptime
Today
Banner Admin Modules Operational
90 days ago
100.0 % uptime
Today
UAOnline Operational
90 days ago
99.6 % uptime
Today
Banner 9 Operational
90 days ago
99.29 % uptime
Today
G Suite @ UA Operational
Google Apps Single Sign On Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Sites Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Google Apps Classroom Operational
Google Apps Talk Operational
Google Apps Voice Operational
Zoom Operational
Zoom Phone Operational
Zoom Meetings Operational
Zoom Chat Operational
Zoom Meeting Telephony Services Operational
Zoom Web Portal Operational
Zoom Cloud Recording Operational
Zoom Zoom Video Webinars Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom REST API Operational
Office 365 @ UA Degraded Performance
90 days ago
100.0 % uptime
Today
Exchange Online Degraded Performance
90 days ago
100.0 % uptime
Today
Microsoft Teams Degraded Performance
90 days ago
100.0 % uptime
Today
Microsoft 365 Suite Degraded Performance
90 days ago
100.0 % uptime
Today
SharePoint Online Degraded Performance
90 days ago
100.0 % uptime
Today
OneDrive for Business Operational
90 days ago
100.0 % uptime
Today
Microsoft Forms Operational
90 days ago
100.0 % uptime
Today
Microsoft Intune Operational
90 days ago
100.0 % uptime
Today
Planner Operational
90 days ago
100.0 % uptime
Today
Power BI Operational
90 days ago
100.0 % uptime
Today
Yammer Operational
90 days ago
100.0 % uptime
Today
UAA Websites Operational
90 days ago
99.98 % uptime
Today
Software & Applications Operational
90 days ago
100.0 % uptime
Today
25 Live Operational
90 days ago
100.0 % uptime
Today
Qualtrics Operational
90 days ago
100.0 % uptime
Today
eWolf Portfolio (Digication) Operational
90 days ago
100.0 % uptime
Today
UAA Hosted Services Operational
90 days ago
100.0 % uptime
Today
UAA File Servers Operational
90 days ago
100.0 % uptime
Today
Virtual Desktops (VDI) Operational
90 days ago
100.0 % uptime
Today
UAA Software Licensing Operational
90 days ago
100.0 % uptime
Today
SPSS Operational
90 days ago
100.0 % uptime
Today
UA Statewide Software Licensing Operational
90 days ago
100.0 % uptime
Today
keys.alaska.edu Operational
90 days ago
100.0 % uptime
Today
ArcGIS Licensing Operational
90 days ago
100.0 % uptime
Today
Other IT Services Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PROD Banner Upgrades Apr 19, 2024 22:00 - Apr 20, 2024 12:00 AKDT
PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.
-Banner Database
-Banner Admin
-UAOnline
-Banner 9 Self Service
-Banner Job Submission
-Automic Application Manager
-Banner Workflow
-Banner Communication Management
-Jasper Reports
-Banner Access Manager
-Maps server

PROD Banner upgrades to be applied:

Set 1-202402 and Set 1-202403 (FA only)
-Database upgrade - 9.32.1, 9.32.1.1, 9.33, 9.33.0.1, 9.33.1
-Banner Access Management - 9.3.25.0.4, 9.3.25.1.1
-Accounts Receivable - 8.11.1, 8.11.2, 8.12, 8.12.2, 9.3.25.1.2, 9.3.25.2.1, 9.3.25.3.1, 9.3.25.4
-Admin Common - 9.3.33.0.8, 9.3.33.1.1
-Application Navigator - 3.13
-Banner Admin Business Process API - 9.3.33.1.4, 9.3.34.0.4
-Banner Communication Management - 9.13
-Employee SSB - 9.24.0.1, 9.24.0.2, 9.24.1, 9.24.1.1, 9.25, 9.25.1, 9.25.1.1
-Ethos API - 9.3.30.0.2, 9.3.30.0.3
-Extensibility - 9.15
-Faculty SSB - 9.22.1, 9.23
-Finance - 8.18, 8.18.0.1
-Finance SSB - 9.6.0.1, 9.7
-Financial Aid - 8.48, 9.3.41
-General - 8.17.1, 8.17.2, 8.18, 8.18.0.1, 9.3.29.0.5
-General Event Management SSB - 9.17
-General SSB - 9.15.1, 9.16, 9.16.1, 9.16.2
-HR & Payroll - 8.24.1.1, 8.25, 8.25.0.1, 9.3.29.0.4
-Integration API - 9.31.1, 9.31.2, 9.32, 9.32.1
-Position Control - 8.24.0.1, 8.24.0.2, 8.25, 9.3.22.1.3, 9.3.23.0.2
-Student - 8.28.1, 8.28.2, 8.29, 8.29.1, 8.29.1.1, 8.29.2, 9.3.31.1.1, 9.3.32.0.8, 9.3.32.1, 9.32.2
-Student API - 9.31.1, 9.31.2, 9.32, 9.32.2, 9.3.32.0.1, 9.32.1
-Student Registration SSB - 9.30, 9.30.0.1
-Student SSB - 9.24.2, 9.25, 9.25.1, 9.25.2

Posted on Feb 14, 2024 - 11:30 AKST
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 10:15 AKDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:15 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:00 AKDT
Update - Maintenance will begin as scheduled in 60 minutes.
Mar 20, 07:00 AKDT
Scheduled - UAF students who have not opted in to use Duo MFA will be automatically be required to enroll devices for Duo MFA when signing in to any service relying on UA SSO.
Mar 18, 11:15 AKDT
Mar 19, 2024

No incidents reported.

Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 09:45 AKDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:15 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:00 AKDT
Update - Maintenance will begin as scheduled in 60 minutes.
Mar 16, 03:00 AKDT
Scheduled - Banner RPTP will be unavailable during this maintenance period. We will be updating the RPTP database. Oracle Instant Client Users on older version will need to update to the latest version following the upgrade.

Oracle Downloads can be found here: https://www.alaska.edu/oit/software/authenticate/files/employee/toad/index.xml

Mar 7, 17:30 AKST
Mar 17, 2024

No incidents reported.

Mar 16, 2024
Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 11:15 AKDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:15 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 AKDT
Update - Maintenance will begin as scheduled in 60 minutes.
Mar 15, 07:00 AKDT
Scheduled - Modern Campus will be updating Omni CMS to the latest version available for self-hosted customers. During this upgrade site editors will not be able to use Omni CMS (edit.alaska.edu) to make or publish changes to their sites. Published sites will be unaffected.
Mar 13, 12:45 AKDT
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 05:15 AKDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 23:15 AKDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 23:00 AKDT
Update - Maintenance will begin as scheduled in 60 minutes.
Mar 13, 22:00 AKDT
Scheduled - Activities for PROD Registration Readiness / Peak Event Preparation - Fall 2024 will be performed.

Banner Access will be unavailable during this time.

Mar 13, 12:00 AKDT