Disclosures & Student Complaints

 

Student Complaints 

The University of Alaska Anchorage seeks to resolve student complaints in a fair and prompt manner. If a distance learning student has a complaint about UAA, he/she must first follow the standard UAA student complaint and dispute procedures. Grade appeals and student conduct violations are governed entirely by UAA and the State of Alaska and are not allowed under the terms of SARA.  

If the student is not satisfied with the outcome and the student is located in a SARA member state, a complaint, other than grade appeals or student conduct violations, may then be appealed and brought to the Alaska SARA Portal Entity. This appeal must be within two years of the incident about which the complaint is made. The SARA portal entity in the state where the student is located will then be notified that the complaint was received and may assist as needed. Resolution of the complaint by the Alaska SARA portal entity is final. Examples of types of student complaints that may be brought to a SARA portal entity include, but aren't limited to, complaints regarding accuracy of job placement data, tuition or fee information, accreditation, accurate information about whether course or program work meets any relevant licensure requirements, or course transfer information. Additional NC-SARA Complaint Information can be found at:  nc-sara.org/content/sara-and-students.

 

Important Note for Students Regarding Professional Licensure / Certification:  

If you are planning to seek a professional license or certificate in a state other than Alaska, it is required that you contact the UAA offering department before enrolling to ensure the program meets the licensing/certification requirements of the state in which you wish to practice. SARA does not provide reciprocity benefits for state professional licensing requirements. 

Updated as of May 2018

State and Territories Listing