Cashiers

The UAA Cashier's Office strives to make paying your student account effortless and transparent so you can focus on your education.

Effective June 1, 2016 credit and debit card payments for student accounts will no longer be accepted for processing by UAA cashiering window. Credit/debit card payments will only be accepted online via UA's Touchnet PayPath or TMS Student Account Center for a fee of 2.75%. For additional information regarding this change, please see the FAQ section
The "free" payment options available are:
- Web Check (ACH) payments may be made on UAOnline for free,the service fee will NOT apply to these transactions
- Checks, cash and money orders will continue to be accepted at UAA Cashiering. Either in person at the University Center, or via USPS PO Box 141609, Anchorage, AK 99514-1609
 
 

Still Have Questions?
Visit our FAQ

Online Account Access: 


Contact Cashiering:


Phone: 786-1440 option 2
uaa_cashiering@uaa.alaska.edu

Mail Payment To:

University of Alaska Anchorage
Attn: Cashiering
PO Box 141609
Anchorage, AK 99514

Fax:

Attn: Cashiers
(907)786-6060

Office Hours:


Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 10am-5pm
Thursday 9am-5pm
Friday 9am-5pm


Payment Options

Payment may be made in-person via cash, check, bank check or money order. 

Online payments may be made with e-check (ACH), or with credit or debit cards. VISA, MasterCard, Discover, JCB, ChinaUnion Pay, Diners Club or American Express.

Effective June 1, 2016 credit and debit card payments for student accounts will no longer be accepted for processing by UAA Cashiering (in-person). Credit/debit card payment will only be accepted online and will include a service fee of 2.75%. Visit our FAQ's page for more information.

Outside of normal business hours, checks (NO CASH) may be dropped off in the drop box located to the left of the cashier's windows. Any checks dropped overnight will be applied to your student account in 2-3 business days.

Returned Checks will be assessed a $30 non-refundable processing fee.


Online Payment Options

To pay by e-check or credit card, you may remit payment through UAOnline or the Student Account Center:

Student Account Center

1. Login using School Credentials (1st time), otherwise use the Student Account Center Credentials

Student Account Center

2. Go to View Available Payment Options

Student Account Center

3. Select Make a one-time payment

Student Account Center

4. Enter payment amount, payment method information, verify information is correct, then submit. If successful, the screen below should appear, and a receipt should be emailed to you. 

Student Account Center

UAOnline

1. Using your UAA Student ID number (located on the back of your wolfcard), login to UAOnline

2. Select the Student Services & Account Information tab

3. Select Student Account from the menu

4. Select Account Detail for Term (Semester)/Pay Term Balance

5. Select appropriate term

6. Select Pay Now

Please see the 'How to' document here to for instructions on finding your Routing and Accounting Information.

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UA College Savings Plan (T.Rowe Price)

Call 1-800-478-0003 to request distribution from your UA College Savings Plan account. Please have your UA Student ID number ready. Once a distribution has been requested and received (wire transfer), it may take up to a week to post the payment to your student account. Payment must be arranged well before the payment deadline to avoid late fees. Your account is subject to late fee assessment if the payment is not received before the payment deadline.


Domestic (US) Wire Transfer

You may pay your student bill by sending funds via wire transfer. Please include your student ID number and full name in the wire transmission. To obtain UAA's bank and routing number information, please contact cashiering at 907-786-1440 option 2.


International Currency or Wire Transfer

UAA offers a cost effective international payment solution through peerTransfer. PeerTransfer can send payment from: bank transfer, electronic payment, online bill pay, Visa, MasterCard, eWallet, Allpay.com or UnionPay directly to UAA.

How to pay using peerTransfer:

1. Go to peerTransfer website

2. Create a peerTransfer Account

3. Complete payment details

4. Send payment. Tracking & Confirmation are available through your peerTransfer account.

5. Please call 907-786-1440 opt.2 or email the cashier's office to notify you have sent a payment using peerTransfer.




Employee/Spouse/Dependent Tuition Waivers

Please read important instructions below before submitting your tuition waiver.

UA Employee Tuition Waiver Form (Electronic Signature)

UA Spouse/Dependent Tuition Waiver Form (Electronic Signature)

 For a PDF version please visit the UA Employee Education Benefits website.

  • ETW waives tuition only.

  •  Employees are responsible for any student or course fees associated with the course(s).

  •  Payment (including waiver submission) must be submitted by the payment deadline to avoid late fee(s)

  • ETW forms are only accepted until the last day of class for the term in question, submissions past the term end date will be denied.

  • Waivers may be returned in person to the Cashier's office, by email, or fax. Docusign (electronic signature) is now accepted: Employee Tuition Waiver or Spouse/Dependent Tuition Waiver.

 For more information, including eligibility and restrictions, see University Regulation 04.06.010 (Employee Education Benefits).


Senior Citizen Tuition Waivers

Please read important instructions below before submitting your tuition wavier. 

Senior Citizen Tuition Waiver (Electronic Signature)

 For a fillable PDF of the form please visit the UA Education Benefits website.

UAA welcomes senior citizens to its classrooms and waives tuition for those eligible under Board of Regents policy R05.10.080.B. Regular tuition shall be waived for Alaska residents who meet the following criteria: they must be age eligible to receive full (unreduced) social security retirement benefits and they must register on a space available basis. "Space available basis" means when courses can accommodate such students in addition to other enrolled students.

Follow three easy steps to complete registration:

  1. If you have not taken classes in the last two years, complete an Non-Degree Application for Admission at UAOnline
  2. Find the class or classes you want to take and write down class information, including the CRN number. Do not register before the first day of the semester
  3. Submit Senior Tuition Waiver to the Cashiering Office in the University Center

Please note these important facts about the Senior Citizen Tuition Waiver (SCTW):

  • SCTW waives tuition only.
  • SCTW is only accepted for classes registered for on or after the first day of the semester and on a space-available basis.
  • SCTW does not apply if the student has registered prior to the first day of semester.
  • Seniors are responsible for any student or course fees associated with the course(s).
  • Payment must be submitted by the payment deadline to avoid late fee(s).
  • SCTW forms are only accepted until the last day of class for the term in question; submissions past the term end date will be denied.
  • Waivers may be returned in person to the Cashier's office by mail or fax. Docusign (electronic signature) is now accepted: Senior Tuition Waiver.
  • For more information, including eligibility and restrictions, see Regents Policy 05.10.080.B.

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The Family Educational Rights and Privacy Act (FERPA) is a Federal Law protects the privacy of student education records, including financial information. A student may file an Authorization to Release Educational Record Information to allow someone other than themselves to access their student records. Please review the Parent's guide to FERPA for additional information. FERPA applies to all students attending UAA, including minors. 

How to Pay Your Son/Daughter's Account

If we have a release of information on file, we can tell you your student's balance and you may make a payment at the Cashier's office with check, money order or bank check. If we do not have a release of information on file, you will need to get account balance information from your student before attempting to pay.

Your student may also set you up as an 'Authorized User' so you can remit payment online.

To set up an authorized user:

1. Your student must log into their account the Student Account Center, using their UA ID and password by following the 'Log in with school credentials' prompts.

Student Account CenterStudent Account Center
2. Click 'Share Account Access'

 Student Account Center
3. Enter the email address of the authorized user
4. The authorized user will receive a confirmation email with instructions on how to log in and view your payment information. 

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Distributions from 529 plans held with T.Rowe Price may be requested by calling 1-800-478-0003. You will need to provide your student's UAA ID number, the amount to send via EFT (electronic funds transfer) and what semester you would like to apply the payment to. T.Rowe price will have UAA's bank information on file.

If your 529 account is with another administrator you will need to contact them to request a transfer. You may need UAA's bank transfer information which is available by calling the Cashier's office at 786-1440 option 2. If sending a check, please make it payable to UAA and include the name and UAA ID number for the student. Please contact cashiering at 786-1440 option 2 for bank transfer information if sending an EFT.

All 529 plan payments take 7-10 business days to be posted to a student's account. Payments must be received before the payment deadline to avoid late fee assessment. Due to FERPA regulations, parents must have a signed authorization to release information from the student when inquiring about the student's account.

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Payment Deadlines

The payment deadlines are published in the Academic Date and Deadlines calendar

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Refund Deadlines

The last day to drop a course with a 100% refund is the add/drop deadline.

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Payment & Refund Policy

UAA's payment & refund policy is published in the catalog, available here.


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Department Deposit Instructions

When making a deposit, departments need to fill out a reconciliation form, including the fund/org/acct you want the revenue posted to. You must use a locking or poly sealing bag. Poly sealing bags are available from the Cashiers office or can be sent to you via inter-campus mail (20 bags max). 

Please read the University of Alaska Accounting and Administrative Manual, section 100 for more information.

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Drop Box 

Department deposit bags should be dropped in the box located to the left of the cashiers windows. These deposits will be logged with dual control. Any direct deposits will be included in the bank daily deposit, picked up by Axiom Armored Transport daily. The non-direct deposits will be opened, verified and processed by the cashiers. During peak times (payment deadlines, year end, etc) deposits may take 2-3 business days to be processed. 

Cash Handling Guidelines

The University Cash Management instruction and policies are available in the Accounting and Administrative Manual, section 100 part C

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Request Supplies

Credit Card Thermal Receipt Paper is available from Transfirst Merchant Support 1-800-654-9256. 

Pre-numbered Receipts (Deposit Slips) are available at no cost to the department and can be picked up at the Cashier's office during normal business hours. 

Secure Deposit Bags (poly bags) are available at the Cashier's office during normal business hours. Up to 20 bags can be inter-campus mailed. Your department may receive up to 100 bags free of charge, or they are available at cost in boxes of 500.

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TransFirst

TransFirst is a transaction express payment processing system that allows UAA to process credit card transactions in person and over the phone. 

If you've been locked out of your TransFirst account please follow the website instructions for "forgot password" to retrieve your password. If you have additional questions or problems please email Michelle Weaver

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PCI Resources 

UAA PCI Agreement Form (Electronic Signature)

PCI Security Standards Council- Founded by American Express, Discover Financial Services, JCB International, MasterCard and Visa Inc., Their mission is to enhance payment account data security by driving education and awareness of the PCI Security Standards.

PCI DSS- an active blog which focuses on PCI compliance in higher education.