UAA Financial Aid
Welcome to UAA!
Whether you attend our Anchorage, Kenai Peninsula, Matanuska-Susitna, Kodiak or Prince William Sound college campus, you’re in the right place to explore the many scholarship, grant, loan, and work-study options available that help make paying for college in ALASKA AFFORDABLE.
We're here to help!
UAA Financial Aid staff are currently working via remote to administer financial aid programs to support you during your enrollment in Anchorage or at one of our community campuses. Many students and families are facing challenging and uncertain times and we hope you will reach out to us if you need any financial aid support or advice. It is our goal to assist you in a timely manner and to the best extent possible by providing accurate information so you can make informed decisions about your college funding options.
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Where is My Financial Aid Money?
Send Private Scholarship Checks & College Savings Money to UAA
How Can I Contact the Financial Aid Office?
UAA Financial Aid is permitted to apply awarded aid to student accounts 10 days before the start of a semester after verifying that a student is in an eligible admission, enrollment, and satisfactory academic progress (SAP) status.
There are three (3) student account statuses you might see in UAOnline:
- A CREDIT BALANCE EXISTS: This looks like a negative sign in front of a $ dollar amount on your UAOnline account. Once you see a negative balance, this means that UAA Office of the Bursar is preparing to issue you a refund within 7-10 days. If a negative balance exists for longer than 10 business days, you may contact the UAA Office of the Bursar directly: uaa_acctsv@uaa.alaska.edu
- NO CREDIT BALANCE EXISTS: After financial aid awards have been applied to your tuition and fee charges, if you do not see a negative balance, this could mean that you do not have enough financial aid to cover all of your costs. You will need to either apply for a UAA Payment Plan or use personal funds to cover your remaining balance before the payment deadline has passed. If you see financial aid in UAOnline that has not been released yet, you should contact us for an explanation.
- NO AWARDED FINANCIAL AID HAS BEEN APPLIED: You may still have outstanding tasks to complete before you are eligible, such as admissions, enrollment, or SAP requirements. It is critical for you to regularly check your student account balance and ask us when you have questions or concerns. An account in good standing has many benefits, such as the privilege to charge textbooks and avoid late fees. SAVVY SEAWOLVES have accounts in good standing!
Private donor scholarship checks received from non-UAA sources should be mailed to UAA's Office of the Bursar. These checks, once received, will be visible on your UAOnline>Financial Aid Overview but they will not be posted to your student account and applied to your charges earlier than 10 business days prior to the first day of the semester. Due to the manual processing nature of these awards, please allow 10 business days from the date the funds are received by UAA for posting to the student account. Processing times may vary with volume during peak periods. Dropping or withdrawing from courses after your scholarship has been posted to your student account may require funds to be returned to the donor, creating a balance due to UAA on your student account.
Mailing Address: University of Alaska Anchorage, Attention: Office of the Bursar, P.O. Box 141609, Anchorage, AK 99514
Please refer to UAA's Student Accounts and Refunds page for important student and private donor instructions. Find helpful answers to common questions under the "Private Donor Scholarships" heading.
UA College Savings Plan: The UA College Savings Plan is a “529” plan, which means it’s a tax-advantaged way to put aside money for higher education tuition and other education-related expenses. Request a distribution over the phone by calling 1-800-478-0003, or complete a Request a Distribution Form and submit it by mail. Additionally, you may request distributions online (except from the ACT Portfolio) by logging into your account. For more information and instructions on how to enroll, visit The UA College Savings Plan website. Similar 529 College Savings Plans will have similar procedures. Refer to your online account or account summary statements for guidance.
The Office of Financial Aid is temporarily closed to walk-in traffic due to statewide and local measures to contain the spread of the coronavirus (COVID-19). There are several options to connect with our staff. Once restrictions have lifted, our office will be located in the new Enrollment Services Center on the UAA main campus.
- Zoom online consultation appointments are available upon request. (You do not need a Zoom account to participate.)
The Office of Financial Aid website has comprehensive information to help you understand and make better informed decisions about funding your education goals. You can find most ANSWERS immediately on our website or by asking "Spirit" our friendly chatbot.
BY DIRECT MESSAGE TO OUR EMAIL INBOX:
BY PHONE - Office of Financial Aid Call Center:
UAOnline contains "live" information relevant to your financial aid offers and student account status. Consider logging into UAOnline before calling so Financial Aid staff can help explain what you see on your own student account.
Extended Hours: Monday - Friday 9:00 AM - 5:00 PM, August 17th - September 4th
Regular Hours: Monday - Friday: 9:00 AM - 5:00 PM, except for Wednesday 10:00 AM -
5:00 PM
Phone Number: 907-786-1480
BY MAIL/FAX/EMAIL:
Before sending any documents in the mail, look on the UAOnline account >Financial Aid< "Financial Aid Status" to make sure UAA has requested this information. Some listed requirements are online forms that allow document attachments instead of waiting for mail processing. Find instructions on how to use online forms on the "VERIFY Your Financial Aid Status" tab.
- Mailing Address: Office of Financial Aid, 3211 Providence Drive, ESC, Anchorage, AK 99508
- Email Address: financial.aid@uaa.alaska.edu
- Fax Number: 907-786-6122
IN-PERSON OR ZOOM CONSULTATIONS:
*Currently, UAA is not meeting with the public in-person in compliance with State and Municipality COVID-19 guidelines, however we are available by using either Google Hangout or Zoom online counseling sessions. Please send us an email to request an online session with one of our advisors.
- Zoom online consultation appointments are available upon request. (You do not need a Zoom account to participate.)
Once restrictions have lifted and UAA reopens to the public, our office will be located in the new Enrollment Services Center on the UAA main campus.Please note, parking will not be free at that time, however there is a payment kiosk available as well as an online parking payment portal.