Coronavirus information

Visit the UA coronavirus information website to learn how the University of Alaska is responding to the novel coronavirus/COVID-19 situation and find links to communications, policy guidance and resources.

UAOnline Navigation

Contact via Phone and Email: Closed to In-person Traffic

The University Center is closed to walk-in traffic due to statewide and local measures to contain the spread of coronavirus (COVID-19). The call center is operational and staff are able to take your call Monday - Friday from 9 a.m. - 5 p.m.

We've made it EASY...

Monitor your financial aid status on UAOnline

Click here to access UAOnline or follow the tutorial below

You are responsible for monitoring your Financial Aid status, therefore it is important that you do the following things:

  • Check your "Financial Aid" tab frequently. 
  • If you are required to submit additional documentation to our office, we encourage you do so as soon as possible, to prevent delay in awarding.  You may deliver documents in a variety of ways, refer to our Contact Us page for options.
  • Check for notifications on your UAA student email account.
  • UAOnline will allow you to view overall status, holds, academic progress, cost of attendance, financial aid awards, and messages.

Find and click the following series of buttons in your UAOnline account: