Alaska Relay is a confidential service that is available 24 hours a day, 365 days a week to provide telephone accessibility to people who are deaf, hard-of-hearing or speech-disabled. There are no restrictions on the number of calls made or the length of each call. Alaska Relay is a service that is available at no additional cost. This means that local calls are free, and long distance calls are billed according to carriers.
Calls can be initiated by dialing 711. Relay Alaska accommodates TTY users, voice users, Voice Carry Over users (VCO), Hearing Carry Over users (HCO) and computer (ASCII) Call Processing.
For more information visit www.alaskarelay.com
A TTY user places a call by dialing 711 or 800-770-TYPE (800-770-8973) and telling the Communication Assistant (CA) to dial the other person's telephone number. The CA then stays on the line, reading aloud the messages the TTY user types and typing the verbal responses. Remember that the CA is not a part of the conversation and should not be addressed.
A person without a TTY places a call by dialing 711 or 800-770-TALK (800-770-8255) and telling the CA to dial the TTY user's telephone number. The CA then stays on the line, typing the spoken messages and reading aloud the typed responses.