'Consequential Conversations,' Dec. 9

Due to the increased demand for the Human Resource Services (HRS) workshop, "Consequential Conversations," two new sessions have been added. Based on the book Crucial Conversations, this workshop will discuss the components of conversations with consequences, those that involve differences in opinion, have strong emotions and where there is a potential for loss. Have you ever been involved in a conversation like that? Did it go the way that you wanted it to go? You will also hear about the amygdala hijack and how that significantly affects the potential outcome of discussions. The workshop will cover the visceral reactions we typically have when we are involved in consequential conversations, how to recognize when conversations get off track, how to stop and develop a safe environment where productive conversations can take place and then how to work together with other participants to achieve the results you both are seeking. This workshop will present you with skills that you can use on the job, in the community and at home.

For more information, please contact Steve Hinds, senior HR consultant and training manager, at ansph1@uaa.alaska.edu. To register, please visit the HRS calendar.