Annual Report




Student Affairs
Annual Report

Academic Year





Student Affairs Mission Statement

Together we provide an environment for our diverse student population to reach their greatest potential through inspiration, accessibility, and support.

Student Affairs Vision Statement

As we move into the future, Student Affairs will fulfill our mission through a variety of means. We will 

  • take pride in our traditions, create new ones, and establish a sense of belonging within
    our communities;
  • identify and establish collaborative partnerships;
  • strengthen and enhance our outreach efforts and promote a seamless transition into and out of the university;  
  • embrace effective and inclusive uses of technology to ensure access, simplification of processes, and enhanced services for students and staff; 
  • invest in people through training, support, recognition, and increased staffing as needed; 
  • seek innovative ways to use and improve our existing facilities; and  
  • be an active voice to promote the health, safety, and recreational facilities needed by
    our population.

Student Affairs Values

  • Excellence: Quality service through dedication, accuracy, and on-going assessment to provide the best opportunities and outcomes for students.  
  • Accountability: Establishing and completing goals, measuring outcomes, and serving as a model of responsibility for our community. 
  • Respect: Being open to other people’s values by listening, caring, and interacting with everyone in an equitable, open, and honest manner.
  • Health and Wellness: Through the development of body, mind, and spirit by stimulating growth, offering compassionate support and healing activities to help individuals find their
    optimal balance.
  • Integrity: Accountable for decisions and actions, which are transparent, honest, and consistent. 
  • Commitment: Demonstrated by a responsive approach to student success, dedicated service, and hard work. 
  • Compassion: Provide a welcoming, empathetic environment, kindness, concern, and encouragement to all members of our community. 
  • Collaboration: Growth and success stems from open communication, inviting input, and seeking opportunities to work with Student Affairs, UAA, and the broader community. 
  • Inclusion: Involve, appreciate, and respect people with a wide range of differences
    and similarities. 
  • Growth and Learning: Providing opportunities to explore and experience lifelong learning. 


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Table of Contents

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Message from Leadership

Headshot of VCSA Bruce Schultz with glasses, brown suit jacket and green Seawolves tie.

Vice Chancellor for Student Affairs

Bruce Schultz, Ed.D.

I am honored to present the annual report from Student Affairs for the 2020-21 Academic Year. As evidenced in this report, Student Affairs staff remain resilient and steadfast despite the continuation of the issues and concerns raised by the ongoing pandemic. Although serving students remotely was not ideal, Student Affairs staff persevered and even found silver linings in the midst of so many unprecedented challenges. 

I am impressed by the creative ways staff found to assist students and how they went above and beyond to ensure the student experience was as cohesive, engaging and caring as possible. I am particularly grateful for the strong leadership within Student Affairs, willing to step up and serve in interim positions as the UAA community underwent a search for a new chancellor. While it was my privilege to act as interim chancellor, I would not have been able to do so without such a strong team in Student Affairs, able to continue meeting the mission of Student Affairs so aptly and work fluidly through transitions.  

As Chancellor Sean Parnell settles into his new leadership role and the campus comes back to life returning to in-person classes this fall, I look forward to seeing how Student Affairs staff will combine the new skills and processes they’ve enhanced with the renewal of face-to-face operations. 

I’m feeling confident that the new organizational structures across the four Student Affairs divisions are positioning us all to work in new, exciting and synergistic ways.  All designed to maximize the development of our students, contribute meaningfully to UAA’s mission, and support our faculty and administration.  Thank you!  

Circular headshot of Lora Volden, Associatie Vice Chancellor for Enrollment Services

Interim Vice Chancellor for Student Affairs,

January to June 2021

Lora Volden

While Dr. Schultz served as interim chancellor for the Spring 2021 semester, I stepped temporarily into his very large shoes with great trepidation to act as interim vice chancellor for Student Affairs. I echo his sentiments that this was only possible with a solid team of leadership and staff members stepping up to assist through these temporary transitions. I particularly want to thank the executive team who supported and guided me through this process, Lindsey Chadwell for taking on the interim role as associate vice chancellor for Enrollment Services, and Alyona Selhay for stepping up into her position as interim University Registrar. 

I started in residence life over 30 years ago and had spent time in a number of different areas of Student Affairs before landing in Enrollment Services. It was an unexpected pleasure to reconnect again with these various areas and I am in awe at the individuals who make up Student Affairs. I can tell you without reservation that they are passionate and committed to the success and well-being of students and their colleagues. I hope as you read through this report, you will see the collaboration of the Student Affairs staff. They cross-collaborate so well and frequently with other UAA departments, with peer UA colleagues, and with community organizations. 

It is with deep-felt appreciation that I thank Student Affairs staff for moving forward so dedicatedly, especially in the face of constant transitions within the University and within the progression of the pandemic. Due to your hard work and commitment, we are well set to continue to assist our campus community with achieving our UAA 2025 aspirations.

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Lessons Learned from COVID-19

Engagement Evolution

Although COVID-19 led to a year of reduced in-person interactions, the virtual opportunities led to greater engagement in many ways with students and between staff. Following are some examples of how the limitations of COVID-19 led to an increase in engagement in new ways.

With Students

Circular image from Instagram with student in blue teeshirt with the words "#UAAatHOME and "NEW Spirit Giveaway"The Office of Financial Aid realized multiple benefits and efficiencies with the virtual appointment format including a decrease in no-shows, an increase in the numbers of those participating, students and parents coming more prepared with supporting documentation, and students and parents appearing more at ease and engaged. 

Student Life & Leadership’s social media flagship @UAALife increased followings on both Facebook and Instagram and presented staff with opportunities to learn more about students, host leadership programming, and provide up to date information and reactions to current events and programming. 

Student Health & Counseling Center mental health providers transitioned to HIPAA-compliant Zoom telehealth appointments, allowing them to safely continue to provide mental health services to students throughout the COVID-19 pandemic; in fact, providers noticed  far fewer “no shows” for appointments.

With Colleagues

Open laptop sitting on wooden desktop with green mug and with Zoom conference showing on screenDisability Support Services staff used working remotely as an opportunity to engage in a “book club”  to build staff professional development and camaraderie; they chose books that helped broaden their perspective on people who are marginalized and discriminated against.

Due to the ease of attending virtual events, staff found it easier to engage in more professional development opportunities with other UAA units, including roundtables with Human Resources, open sessions with Office of Sponsored Programs, and open forums for job candidates.

In addition to UAA opportunities, staff also participated in national conferences in new ways and to a greater extent. 

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) annual conference was entirely virtual, enabling all six of UAA’s AACRAO members to attend, many for the first time. Many sessions were pre-recorded and available for months after the conference, allowing participants to engage in much more material than when in person and having to choose between simultaneous sessions.

The National Association of Campus Activities (NACA) held a virtual conference focusing on student leaders and professional staff across the institution to continue developing skills, competencies, and network with others in Higher Education from around the country. This opportunity was opened to all of campus to participate virtually and 25 faculty, staff and students were able to participate in the conference.

Better Efficiency

The pandemic prohibited many facets of normal operations but also led to increased efficiency, as departments responded by streamlining processes and shifting to digital forms and procedures.

Streamlining Processes

The Seawolf Bookstore’s move to a privatized eTextbook partnership with Akademos was successful in quickly stemming year-over-year self-operated Bookstore financial losses. This model provides a new, more efficient and contemporary approach to course material delivery and was especially beneficial during the pandemic restrictions.

The Dean of Students Office embraced a variety of emerging technologies to develop processes to distribute emergency funding to students. Through the use of a new electronic application as well as digital marketing tools, DOS staff created a seamless experience for students in need. This included the effective use of Zoom meetings to review requests and DocuSign to process payments. This also increased the speed in which staff were able to process requests and improved the university’s ability to audit the process.  

The move to mostly virtual meetings eliminated the time needed for transportation, especially for meetings that include attendees from other parts of campus. Residence Life may consider continuing a virtual format for our Residential Care Team and other recurring meetings that bring together campus and community partners.

The pandemic prohibited many facets of normal operations but also led to increased efficiency, as departments responded by streamlining processes and shifting to digital forms and procedures.

More Flexibility 

The pandemic also caused and allowed staff to be more flexible in how they served students and the campus community, whether virtually or figuring out how to continue services in person.

Finding Solutions

Headshot of student wearing blue scrubs, protective eye wear and a mask that says, "Better Days Ahead."The need for virtual appointments allowed students more flexibility as they choose primary and secondary time slots and allowed the Office of Financial Aid staff to better manage time during peak periods.

Early in the pandemic, the physical health providers in the Student Health & Counseling Center identified strategies to keep the health center open and to see students in-person. By adapting existing spaces to create a temporary exam room for ill clients, the SHCC team protected staff and patients from potential exposure while still providing care to other students in need.

Disability Support Services staff performed exam proctoring or arranged for alternative proctoring for students who could not use the RPNow platform due to a number of disability issues (inability to sit for long periods, medication needs, mobility etc).

Health Promotion in the Student Health & Counseling Center efficiently adapted most of its educational offerings to an online format. The Peer Health Educators trained in how to provide training via Zoom to classes and clubs. Health Promotion also created an Instagram account in order to support students through provision of material about mental health issues, COVID-19, mitigation strategies, and information about  COVID-19 vaccination.

Expanded Hours

In addition to how staff provided support to students, the virtual format of these services also changed when staff provided support, enabling them to accommodate expanded schedules. With children not attending school in person for much of the year, staff with school-aged children found ways to schedule both work and helping with school. This led to an expansion of hours when staff could support students directly, beyond the traditional work day hours of 8:00 am to 5:00 pm. Clock showing hours 7 to 8 am in medium green, 8 am to 5 pm in dark green and 5 to 9 pm in gold.

Disability Support Services became more flexible to support students by providing remote delivery of services, expanding services from 7:00 am to 9:00 pm during the weekdays, depending on the staff member. These expanded hours helped students who work during the day or need assistance for an evening course. 

The Dean of Students staff also found that since administrative reviews were now conducted in a virtual format, it created more opportunities to engage students during non-traditional hours which created more options for non-traditional students.

Hybrid Programming

The pandemic highlighted way that UAA could lean into technology to meet students where they are, generate greater efficiencies, and stay current and competitive. While the pandemic revealed how much was possible—and perhaps improved—by using virtual methods, it also highlighted the usefulness and needs of hybrid programming.  And, it pinpointed where in-person interactions are best over virtual ones. As UAA shifts back to on-campus operations, Student Affairs departments are working to balance in-person as well as synchronous and asynchronous virtual opportunities to engage more students. 

Image of empty and dark UAA classroom.COVID revealed how a majority of classroom space at UAA is not equipped to allow for hybrid and distance course offerings since the spaces lack the needed technology and equipment. UAA learned that the institution has a need for highly flexible, multi-use space that is equipped for both face-to-face and virtual instruction; this need won’t go away post-COVID.

While virtual recruitment of new students was the only option during COVID, Recruitment learned that returning to in-person recruitment post-COVID concerns is essential. Virtual tools can be helpful in recruitment but not the primary strategy. In particular, expanding financial assistance to offer a hybrid of synchronous virtual assistance along with face-to-face help would be valuable for distance and community campus students who may not be able to come in person to a session.  

Residence Coordinators recorded their community meetings and shared them with residents so they could be viewed asynchronously and referenced again later if there were questions. Town hall meetings with residents to educate them specifically on COVID-19 policies and procedures were also recorded and shared later with the community. While attendance still was lower than normal, Residence Life plans to explore coupling the in-person meeting with the recording so that it can be utilized as a reference in the future. 

Accessibility Issues

Student wearing mask, working on laptop, with large UAA sign behind her.With the shift to virtual programming, services and course instruction, the pandemic highlighted where UAA needs to improve the accessibility of its methods. Staff learned about the inequities in technology and discussed how to continue to address these issues as they arise. As a whole, departments became even more committed to ensuring the technology UAA uses is fully accessible. Most importantly, UAA learned that most of everything can be offered at a distance and can be done in a different way than what we believed possible pre-COVID.

Student Engagement and Inclusion began to use platforms that would assist in the transition to the virtual college experience through New Student Orientation, Seawolf Ready, and the Seawolf Success program. These opportunities also provided greater access to engagement as students transitioned from high school to college.   

DSS discovered innovative ways to offer traditional student services with increased accessibility via digital applications and delivery; including:

  • 100% digital student note taking services; 
  • new digital production to increase student, campus, and community engagement; and, 
  • increased use of DocuSign.

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Advancing Institutional Priorities

Aspiration #1: We put students first.

Helping Students Finance Their Education & Finish Their Degrees

Office of Admissions, Office of Financial Aid, Office of the Registrar, Dean of Students Office

One of the predominant concerns for students who pursue higher education is how to finance that education. Financial assistance from UAA is vital to student retention, persistence and graduation. During a year marked by unprecedented needs and concerns, UAA Student Affairs departments stepped up their assistance to  students in achieving their goals.

Logo of UAA 49th Finishers Scholarship with state of Alaska in center, surrounded by laurels and medal decoration.Launched in the fall semester of 2020, the 49th Finishers Scholarship was a coordinated effort between Admissions and Financial Aid to encourage non-traditional, former students (UAA or otherwise) to renew their pursuit of a degree through a renewable financial resource. Alaska residents with some college credits but no degree were invited to use the scholarship; if eligible, students received $2,000 a year for full-time registration or $1,000 for part-time registration. Marketed broadly across Alaskan communities, 155 Alaskans took advantage of the scholarship for the 2020-21 academic year. The 49th Finishers Scholarship was so successful this past academic year that UAA is expanding eligibility to students pursuing associate degrees through any one of UAA’s five campuses (instead of just bachelor’s degrees). UA President Pitney offered an additional $420,000 to help fund this eligibility expansion. For the coming 2021-22 academic year,  more than 140 will qualify for this scholarship, which is renewable up to $8,000.

To complement these efforts to ease the transition for transfer students, the Office of Admissions and Office of the Registrar implemented the Seawolf Transfer Trail. This new platform provides prospective transfer students greater transparency when considering UAA for their educational goals. Interested students can utilize the resource easily online and, by simply entering classes they have completed elsewhere, can see how those credits will transfer to UAA and apply toward various degree programs. Launched in August 2020, more than 750 unique users have used the Seawolf Transfer Trail platform.

Seawolf Start Scholarship Logo with shield with flag and seawolf prints on it.Inspired by the response to the 49th Finishers Scholarship, the Office of Admissions and Office of Financial Aid partnered once again in January 2021 to offer the Seawolf Start Scholarship to spur new first-time freshmen enrollment. The scholarship provided a $500 financial incentive for new students to complete their onboarding steps—admissions application, FAFSA submission, registration—earlier. For the spring 2021 semester, UAA awarded $71,000 in Seawolf Start scholarships to nearly 160 students. For the fall 2021 semester, this scholarship opportunity was marketed to first time freshmen who had expressed an interest in UAA. As of the May 1, 2021 application deadline, 1,035  students keyed in to this offered financial boost and completed their application materials in order to be eligible for the scholarship.

While these efforts helped new students to start or finish their degrees, the Dean of Students Office collaborated with the Office of Financial Aid, Office of Sponsored Programs, Bursar’s Office, and multiple staff from the campus community to offer direct financial assistance to current students in need. Beginning in the last month of the spring 2020 semester, the Dean of Students Office assembled a team of staff and faculty to assist in the delivery and documentation of emergency funds to students at UAA. Using federal relief funding as well as monies from the Dean of Students Office and private donors, the team worked to distribute financial assistance to students in crisis.  

Student emergency funds could be used for expenses that students incurred as a result of financial hardship.  For example, if a student was furloughed as a result of COVID-19, students could use emergency funds for food or housing expenses. The team is continuing to help students with these emergency funds; as of the end of the spring 2021 semester, UAA had distributed over $1.5 million to over 1,300 students.

Aspiration #2: We create a culture of equity and inclusion by embracing our diversity.

Increasing, Embracing & Celebrating Diversity at UAA

Office of Admissions, Student Life and Leadership, Multicultural Center

In order to align with the priorities of UAA’s Diversity and Inclusion Action Plan, the Office of Admissions developed recruitment goals and a benchmarking system for underrepresented populations. Admissions staff worked with Institutional Research to disaggregate admission dashboards, allowing decision makers to more easily understand the data through visualizations and track our progress toward institutional goals. Through these efforts, Student Affairs aspires to shift the student body to reflect the communities that
UAA serves.

In addition to increasing the recruitment of a diverse student population, Student Affairs departments provided greater support to incoming, first- and second-year students from underrepresented populations. The Multicultural Center bolstered its Seawolf Success program by expanding the First Year Experience (FYE) portion and launching a new Sophomore Year Experience (SYE) section. The FYE portion continued virtually for 2020-21 with partnerships around the UAA community and focused on academic and career exploration, student engagement, social opportunities with mentor/mentee gatherings, and support from the Student Transition Coordinator. With the inaugural year of the SYE portion, the Seawolf Success program worked to retain students who participated as first-year students. Participating second-year students continued to focus on career exploration and engaging with the campus community.Facebook post for UAA Celebrates Alaska Native/Native American Heritage Month 2020

Moving beyond increasing and supporting the retention of a diverse student population at UAA, Student Affairs departments also worked to promote a culture of celebrating diversity at UAA. The YouAA committee was established this year to focus on celebrating the “You in UAA.” This committee is co-chaired by Student Life and Leadership and Multicultural Student Services and provides coordinated cross-campus collaboration to develop programming aligned to monthly celebrations for heritage, culture, and identity months.

Creating a Sense of Belonging for Alaska Native Students

Native Student Services

Four square of images for Native Early Transition (NET) ConferenceAlaska’s First Peoples comprise 20.3% of Alaska’s population and 9% of the UAA population and, given the history of this land, are a valuable part of the UAA community. UAA Student Affairs supports Alaska Native students in a variety of ways, including efforts led by Native Student Services (NSS). This year,  NSS reimagined the role of the Native Early Transition (NET) program for Alaska Native and Indigenous students.  NET moved from a three-day workshop format to a multi-semester cohort model aimed at supporting students holistically and with the “whole person” standard. NET integrates targeted supports during the general education requirements within participants’ first 60 credits. The NET program focuses on cohort and leadership development, mentor/mentee training, and retention-focused skill-building. 

NSS also partnered with Dr. Sara Buckingham in the Community/Clinical Psychology Department to provide two pilots (fall and spring) of the Cultural Identity Project (CIP), an Elder-lead program that assists Alaska Native and Indigenous students in exploring their own identities while working through the process of decolonization. Students expressed an increased connection with themselves and their cultures, their cohort, NSS, and the UAA community as a whole. A total of 44 students participated in the two pilots. The CIP will be a full semester-length course offered within the NET program for the 2021
fall semester.

Aspiration #3: We embrace our role as a trusted and respected community partner.

Partnering with the Alaska Community

As with past years, UAA Student Affairs collaborated successfully with many other UAA departments and  community campuses, peers at UAF and UAS, and Alaskan organizations outside of the University system. The word cloud depicts just how many partnerships UAA Student Affairs joined with to provide greater support to students and to further build up our community. Following are a few specific examples of how UAA partners with the Alaska community and embraces its role as a trusted community partner.

UPD Chief Earle speaking with vendor, both masked, as the AAC is transformed into a COVID-19 alternate care site.Partnering with the State of Alaska, Campus Services leased the Alaska Airlines Center to be utilized as the Anchorage community’s flagship COVID-19 vaccination site and alternate care site for patients needing medical transfusions due to COVID-19 infections. This 14-month collaboration generated revenue for UAA while also offering the Anchorage community a needed alternate medical site and assisted in relieving pressure from the State’s hospitals. A true, mutually beneficial partnership, the arrangement shows the level of cooperation between the two institutions.

In a similar partnership to assist with the response to the pandemic, the Dean of Students Office Fiscal Coordinator teamed up with the UAA Alaska Center for Rural Health and Health Workforce—Alaska’s Area Health Education Center—on their contact tracer hiring project. The Dean of Students Office recruited eight other Human Resource coordinators from across campus to assist with the hiring of over 200 contact tracers to help the State of Alaska with the efforts to keep COVID-19 in check across the state.

Advertisement for Virtual Comedy Q&A with cast members of Saturday Night Life from Instagram post by UAA Student Life & LeadershipUAA Student Organization and Student Activities collaborated with peer UAF and UAS departments to offer virtual programming opportunities to keep students engaged in co-curricular and extracurricular activities. Through this partnership, the Concert Board presented the University of Alaska Spring 2021 Virtual Tour, open to all UA students, faculty and staff with an email address. The tour featured Bryan Terrell Clark, Ron Funches, Young MA, and Melissa Villaseñor. The UAA Esports Lounge also made all tournaments and programming open to all UA students.

The Office of Financial Aid (OFA) partnered with the U.S. Department of Education’s Office of Federal Student Aid, UAF, UAS, the Alaska Commission on Postsecondary Education and U.S. Senator Lisa Murkowski’s office to increase the number of students who submit a FAFSA (Free Application for Federal Student Aid), especially among high school seniors. Through this collaboration, multiple trainings were offered to high school counselors. When this campaign started, a statewide goal was established to increase Alaska high school senior FAFSA completion by 200 applications as of June 30, 2021. As of May 28, 2021, that number had increased by 440 new applications, more than doubling the goal, and those numbers are increasing every day. OFA’s second campaign will commence after July 1 to focus efforts on non-traditional learners and continuing students who have yet to complete the FAFSA for the upcoming academic year.

Aspiration #4: We positively impact communities and the world through innovation.

Innovating through Times of Trouble

Student Health & Counseling Center, Parking Services, Event Services

SHCC staff administering a drive-thru flu clinic.In a year dominated by community health concerns, the UAA Student Health and Counseling Center (SHCC) exemplified the innovative and resilient spirit of UAA. During the winter months, SHCC re-envisioned the delivery of flu shots to community members to be in line with pandemic protocols through the implementation of a drive-thru flu clinic. SHCC staff partnered with Parking Services and the University Police Department to set up a drive-thru shot clinic in the South Parking Lot that provided over 300 flu shots to faculty and staff.

While administering to the physical well-being of our community, the SHCC also provided for the mental health of our campus. Undeterred by the limitations to in-person appointments, SHCC staff introduced a tele-mental health option for students to receive counseling during the pandemic. Through the creative use of HIPAA-compliant Zoom links, SHCC counselors were able to continue providing quality mental health services to students during a time when it was much needed.

Aspiration #5: We accelerate excellence through continuous improvement.

Reducing Barriers & Improving the Student Experience

Disability Support Services, Bookstore

Screenshot of UAA online bookstore webpage.Although the pandemic erected more barriers to some areas of the student experience, Student Affairs departments were able to dissemble other barriers. Disability Support Services (DSS) partnered with peers at UAF and UAS to streamline the accommodation request process for students enrolled across institutions within the UA system. Previously, students were asked to fill out multiple forms for each MAU, causing additional hurdles and impacting their ability to succeed. Now that all of the UA MAUs and community campuses use the same process, students need to register only once  for accommodations for the entire UA system, allowing them to concentrate on their coursework.

Also facing a season of streamline and change, the UAA Bookstore and Seawolf Store underwent a radical revision this past year. In time for the fall 2020 semester, the physical campus bookstore transformed into an online bookstore, using the Akademos platform. This new model eliminates the need for a large, brick-and-mortar campus footprint, freeing up significant space in the campus core for a new Enrollment Services Center. The virtual platform provides a more contemporary method for students purchasing their course materials, and allows for faster faculty adoptions, greater student choice and access, and saves students significant textbook costs.

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Office of Student Affairs


Comprising the Vice Chancellor for Student Affairs (VCSA) and the VCSA’s support staff, the Office of Student Affairs provides leadership and guidance for the entire division. The Office of Student Affairs support departments by providing fiscal oversight and assistance with assessment and professional development needs. 

Core Functions

  • Assessment and reporting
  • Budget oversight
  • Professional staff development
  • Research and data analysis
  • Student Affairs leadership and strategy
  • Website, technology, and communications support


By the Numbers

Graduate with cap and 2021 tassel and sunglassees on.Student Affairs finalized a standing set of unit-wide Key Performance Indicators, which were initially developed by the Student Affairs Assessment Team to serve as data-driven assessments of the Student Affairs Core Themes:

  • Advance the Profession 
  • Student Learning and Success
  • Student Centeredness
  • University and Community Partnerships
  • Student, Staff and Faculty Well-being

To view the full set of Student Affairs KPI’s, visit:

Student Enrollment Comparison

Year Student Headcount Percent Change from Previous Year
Fall 2016 14,308 n/a
Fall 2017 13,702 -4.2%
Fall 2018 13,158 -4.0%
Fall 2019 11,879 -9.7%
Fall 2020 11,145 -6.2%


UAA Student Race and Ethnicity

Self-identified Race and Ethnicity Percentage at UAA
American Indian 1.0%
Hispanic Multirace 1.0%
Non-Resident Alien 1.5%
Native Hawaiian/Pacific Islander 2.5%
African American 3.0%
Alaska Native 4.0%
Alaska Native Multirace 4.6%
Non Hispanic Multirace 5.5%
Asian 6.3%
Hispanic 6.7%
Unknown 10.9%
White 53.0%

Alaska Native Students on the Anchorage Campus

Approximately 9% (n=1,160) of Fall 2020 Anchorage campus student self-identified as Alaska Native or Alaska Native Multiracial.

Map of Alaska in dark green, outlined in gold, with "9%" in gold in the center.

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The Office of Admissions has three teams that work together to meet university recruitment and enrollment goals. The Office of Admissions efficiently serves students, staff, and faculty in support of the University’s open mission while adhering to national best practices and regulations. 

Admission Operations

Two students in blue scrubs in a clinic setting.The Admissions Operations team compiles and assesses every applicant’s academic history to make admission decisions for graduate, undergraduate and international students. This team is also responsible for determining residency. 

Student Recruitment

The Student Recruitment team provides outreach services and information to a broad community of departments, faculty, staff, and prospective students. Services and information provided by Recruitment are intended to assist prospective students, their families and support networks with the college application and admissions processes and facilitate communication between prospective students and the University. 


The Communications Team supports strategic enrollment goals through the development and implementation of various print and digital communication efforts that purposefully engage new and prospective students in a clear and consistent manner. The team focuses primarily on admission and recruitment initiatives in support of institutional enrollment objectives but secondarily supports a broad spectrum of Student Affairs efforts.

Core Functions

  • Community engagement
  • CRM management
  • Future student outreach publications
  • High school counselor relations
  • International student admission coordination & processing
  • National Student Exchange (NSE) administration
  • New admits to enrollees conversion
  • Prospective student cultivation
  • Residency processing
  • Student and Exchange Visitor Program (SEVIS) management
  • UA Scholars at UAA recruitment
  • Undergraduate and graduate student admissions coordination and processing
  • Undergraduate student recruitment:
    • In-state and out-of-state recruitment
    • Returning learners recruitment
    • Transfer student recruitment
  • Visa regulatory compliance oversight

Signature Programs

  • Academic Preview Days
  • Counselor Appreciation Night
  • Explore UAA 
  • Green & Gold Visit days
  • Junior Day at UAA
  • Kids2College
  • Seawolf Transfer Trail
  • UA Scholars Night
  • UAA Application Days
  • UAA Fireside Chats
  • UAA Student Ambassador program


By the Numbers

44 campus tours offered to 167 people, a 57% decline in campus tours given and 30% less tour attendees from FY20. Due to COVID, tours/visits in FY21 were mostly virtual. Admissions is seeing a renewed interest in campus visits since resuming in-person tours in May 2021.

137 virtual out-of-state fairs and 1,962 inquiries were generated from out-of-state recruitment efforts. This is  a significant increase from 2019 when Admissions staff participated in 72 total out-of-state fairs and UAA had
1,071 inquires.

86 attendees for the virtual Fall 2020 Preview Day, a decline of 71% from our in-person fall 2019 Preview Day with 287 attendees. 

15 Alaska College Fairs participated in and 15 Alaska high school visits in FY21. While this is the same number of fairs as in FY20, high school visits in FY20 totaled 54, a reduction of 73%. Due to COVID, all visits and fairs were virtual, and audiences were school districts rather than single high schools, unlike in-person visits and some fairs. 

57 attended Spring Junior Day 2021. No comparison is available as Junior Day was cancelled in Spring 2020.

185 UA Scholars applied for and enrolled in Fall 2020 (as of September 15, 2020). As of July 1, 2021, 94 UA Scholars have applied for and enrolled in Fall 2021.

Student with mask on looking at phone, walking outside by sign for Student Union.

Fall 2021 Undergraduate Funnel 

(as of July 1, 2021)

Depiction of enrollment funnel with medium green at the top 30%; light green for the next 25%; light gold for 30%; and gold at the bottom with 15%.
Participant Number Type Change from FY20
4,594 Inquiries -12.73%
4,300 Submitted Applications +14.03%
3,087 Admitted +9.55%
882 Enrolled +6.65%


International Students Headcount: Total Fall 2019-2020 and Top Three Countries

Country of Origin Fall 2019 Fall 2020 Rate of Change

Globe made up of flags from different countriesTotal (all international students)

147 127 -13.6%

Canadian flag with red, white, red vertical stripes and red maple leaf in the center. Canada

39 34 -12.8%

South Korean flag with red and blue swirled circle and four sets of black bars surrounding it. South Korea

29 23 -20.7%

Chinese flag that is red with yellow large star and semi-circle of four smaller stars around it in the top left corner of the flag. China

25 12 -52.0%

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Alaska Airlines Center

Outside of Alaska Airlines BUilding with fence around it on which there's a sign with an arrow pointing left that says, "COVID-19 Vaccine"


The Alaska Airlines Center provides the UAA campus and greater Anchorage community with a state-of-the-art sports and community events venue. The 196,000 square foot facility offers community members a beautiful and welcoming place for a variety of athletic and non-athletic events year-round.

Core Functions

  • Full-service venue hosting athletic events, concerts, trade shows, festivals, and ceremonies

Signature Programs

  • Alaska School Activities Association annual statewide high school basketball tournament
  • Commencement
  • Varsity Sports Grill


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Career Services


Students with masks on, looking at computer in the Consortium LibraryCareer Services prepares and empowers students and alumni at every stage of their career journey with skills, experiences, and connections to achieve their professional goals. Career Services guides students through career exploration and provides opportunities to develop professional skills, engage with industry partners, and build connections to transition successfully and confidently beyond graduation. 

Core Functions

  • Career exploration, advising and preparation
  • Employer and alumni engagement
  • Internship and job opportunity connections 
  • On-campus employment and federal work-study promotion

Signature Programs

  • Accounting Recruitment Week
  • Alaska PEAK
  • Anchorage Alaska College & Career Fair 
  • Annual Fall Career Fair
  • Handshake, Career Management Platform
  • National Career Development Month


By the Numbers

895 job seekers attended one of four virtual career fairs hosted or co-hosted by UAA Career Services, resulting in 2,817 connections with employers through group and one-on-one sessions. 357 businesses and organizations participated at these career fairs, a 30% increase from the previous year.

3,329 UA students/alumni utilized Handshake, the University of Alaska’s career management platform during FY21. This is a 10% increase from the
previous year. 

2,516 UA students/alumni activated their accounts for the first time during FY21. This is a 7% decrease from the previous year.

221 career appointments were held with students during FY21 with 132 unique students, a 38% increase in student appointments from FY20. Among those students, 51 students scheduled multiple appointments and 37 received an additional resume or cover letter review via email.

Topics of Career Services Virtual Appointments with Students

Topic Percentage
Interview Preparation 11%
Career Exploration 12%
Job Search Strategies 14%
Resume and/or Cover Letter Assistance 59%

Employer Participants in Handshake

8,367 total employers with in Handshake at the end of FY21, an increase of 4% from FY20. Among those employers, 307 were new partnerships developed during FY21. 844 employer partners were hiring for Alaska-based jobs, an increase of 21%.

Handshake Logo: yellow abstract people handshaking followed by "handshake" in grey.

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Dean of Students Office


Student with mask on, rocking climbing in gym.Student Conduct

As a central function of the Dean of Students Office, Student Conduct promotes a safe campus environment by educating students about their freedoms, rights, and responsibilities. Student Conduct engages students in a developmental process to help them understand the impact of their behavior on themselves and the UAA community.

Care Team 

The mission of the UAA Care Team is to promote a safe, caring and productive learning, living, and working environment for students at UAA. This is accomplished by addressing the needs of students through service coordination, assessment, and the implementation of individualized support plans.

Core Functions

  • Alcohol, drug and safety education
  • Care Team
  • Conflict resolution services
  • Federal mandate compliance
  • Student advocacy
  • Student behavior intervention and crisis response
  • Student Code of Conduct administration
  • Student ethical development

Signature Programs

  • Constitution Day
  • National Collegiate Alcohol Awareness Week
  • Safety Awareness Month
  • SafeZone
  • Sober Living Groups


By the Numbers

meetings held by the UAA Alcohol, Drug, and Wellness Educator with students who violated the UAA Alcohol and Drug policy.

246 student misconduct cases, of which 30 were reported from community campuses. The total cases represent a 34% decrease from FY20. The largest type of misconduct cases was academic misconduct with 115 cases (an 8.7% decrease from FY20). As a result of fewer students living on campus and a pause of in-person student activities, there were only 12 cases of misuse of alcohol (an 80% decrease from FY20).

1 case was processed in which UAA imposed major sanctions (suspension or expulsion) on students found responsible for violating the Student Code of Conduct.

34 tables and programs sponsored by the Alcohol, Drug, and Wellness Educator on topics including campus safety, suicide prevention, healthy sexuality, COVID-19, spring break safety, self-defense, bystander intervention, safe alcohol consumption, alcohol and marijuana awareness, wellness, and self-care, with approximately 412 students engaged.

1,311 student emergency fund awards and total amount awarded $1,987,604.

UAA Care Team FY21 Care Reports by Severity Classification

Logo for UAA Careteam: "careteam" written in gold over dark green paint swipe, followed by by group of three abstract people in dark green

The UAA Care Team managed 423 Care Reports in FY21, a 10% decrease in cases compared to FY20.

Severity Classification Number of Care Reports in FY21
Mild 181
Moderate 221
Elevated 20
Critical 1


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Disability Support Services


Hands over a Braille computer board.The mission of Disability Support Services (DSS) is to empower, support, and advocate for students who experience disabilities by partnering with the University community in the provision of equal access to all curricular and co-curricular programs, facilities, services, and activities.

Core Functions

  • Academic adjustment and programmatic accommodation management
  • ASL, assistive technology and alternative format management
  • Complaint resolution services
  • Disabled student advocacy
  • Faculty and staff accessibility training and consultation

Signature Programs

  • Delta Alpha Pi International Honor Society
  • Disability Awareness Month

By the Numbers

346 students received accommodation for the year: 27 students in Summer 2020, 261 Fall 2020 and 218 Spring 2021. This reflects a -24.5% change. 

396 ASL interpreter sessions scheduled for 1,050 hours by two ASL staff interpreters and eight contract ASL interpreters. 

759 classes at UAA with students receiving an accommodation.

9 tests were administered by DSS staff. The majority of exams were not proctored. However, if proctoring was needed, faculty relied on RPNow. DSS Staff only proctored for students who experienced a disability that did not allow for RPNow or in-person testing at the testing center.


FY21 Hours of Services Provided by ASL Interpreters

In FY21, 1,050 hours of services were provided by ten American Sign Language interpreters.

Dark green circle with gold hands making the ASL sign for interpreter

Top Three Accommodations Provided by Disability Support Services in FY21

  • 129 Requests for flexibility with deadlines or attendance (+6.6% from FY20)
  • 289 Requests for alternative testing (-21.3% from FY20)
  • 86 Requests for notetaking support (-49.0% from FY20)


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Event & Hospitality Services

Outside view of Wendy Williamson Auditorium in the spring with flowering trees.


Nestled in the heart of the U-Med district, UAA Event and Hospitality Services is here to make campus events and year-round overnight accommodations the best they can be. Low prices and top notch customer service make UAA an unbeatable choice for campus and community event needs. From small meetings to weddings, large events and fully-staged performances, Event and Hospitality Services has the venue to fit a wide variety of needs. 

Core Functions

  • Conference and event hosting services
  • Guest housing
  • Hospitality business administration
  • Wendy Williamson Auditorium administration


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General Support Services

Copy and Print Center staff member hanging sign in hallway with ladder in foreground.


With an unwavering dedication to student and customer service, General Support Services (GSS) delivers a wide range of campus and community support services including graphic design, copy and print services, intra-campus mail, campus recycling, and  surplus and relocation services.

Core Functions

  • Campus recycling and sustainability
  • Copy and print services
  • Graphic design services
  • Mail services
  • Office relocation services
  • Surplus property sales
  • UAA property inventory management

Signature Programs

  • Copy and Print Center
  • Seawolf Postal Express
  • GovDeals online surplus sales


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Military & Veteran Student Services

Spirit and SVA president at Campus Kickoff


The mission of Military and Veteran Student Services (MVSS) is to provide the highest quality support to service members, veterans and their families by equipping our students with the tools necessary for success. MVSS strives to simplify the transition from the military into higher education while fostering a receptive, knowledgeable and understanding community within the university.

Core Functions

  • Military and Veteran student assistance, support and advocacy
  • Military Tuition Assistance processing
  • VA educational benefits counseling

Signature Programs

  • Military and Veteran Student Resource Center
  • Military Honor Cords
  • Seawolf Boot Camp
  • Veterans Work Here
  • VetSuccess on Campus


By the Numbers

1,053 students were certified by MVSS staff for VA educational benefits use. Total credits certified for year was 19,622.

1,267 military and veteran students attended UAA.

13th year in a row that UAA is designated as a Military Friendly® School, a standard that measures an organization’s commitment, effort and success in creating sustainable and meaningful benefit for the
military community.

Monies Received from VA Education Benefits

Graphic of UAA green grad cap with military tags as the tassle and a diploma in the background.

$7.33 million received in FY21 by UAA from VA Education Benefits and Department of Defense Tuition Assistance.

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Multicultural Student Services


Multicultural Student Services (MSS) facilitates the access, persistence, success, and graduation of UAA’s underrepresented minority students. Students are encouraged to give careful consideration to their academic and personal goals and take responsibility for their choices and decisions.

Core Functions

  • Academic success and personal development programming
  • Cultural programming
  • Student advocacy
  • Student retention and graduation promotion

Signature Programs

  • AHAINA Graduation Recognition Celebration
  • AHAINA Students of Excellence
  • Seawolf Success Program


By the Numbers

16.8% of AHAINA students attended at least one MSS event. 

100% retention of AHAINA mentors and Seawolf Success Program participants from Fall 2020 to Spring 2021. 100% of AHAINA mentors and 86% of Seawolf Success Program participants returned in Fall 2021 from the spring.

2,792 students participated in AHAINA for Spring 2021, a 12.7% decrease from Spring 2020. 

469 AHAINA students attended at least one of 35 events put on by MSS. 

190 total hours AHAINA mentors spent over the course of the year in contact with their Seawolf Success Program students. 

23 students participated in the Seawolf Success program, completing a total of 431 credits.

MSS Program GPA Averages

Circular logo with field of UAA Green and white text around edge that says, "AHAINA Student Programs" and white bars and circle design in the middle.
AHAINA mentors achieved an average 3.67 GPA at the end of Spring 2021.


Seawolf Success Program logo with that text and a three stipe design above the text in green, gold and red.
Seawolf Success Program participants achieved an average 3.14 GPA.


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Native Student Services

Native Student graduate on Zoom with her English name, L'ingit name, and other information about her displayed on a Zoom page.


Native Student Services (NSS) provides support services that target the needs of Native and rural students in their transition, adjustment, and success at UAA. NSS fosters a sense of belonging on campus for Native students which encourages and supports student success. In establishing strong collaborative partnerships and effective working relationships, NSS hosts enrichment programs, internships, and other opportunities that complement the academic pursuits of Native students.

Core Functions

  • Academic success and personal development programming
  • Alaska Native community development
  • Alaska Native and rural student transition services
  • Cultural programming
  • Student advocacy
  • Student retention and graduation promotion

Signature Programs

  • Cultural Identity Project (CIP)
  • Native and Rural Student Scholarship and Internship Fair
  • Native Early Transition (NET)
  • Native Student Services Graduate Celebration

By the Numbers

11% of students were Alaska Native (including Alaska Native multi-race and American Indian) in AY20.

57% first-time freshman Alaska Native students continued at UAA from Fall 2019 to Fall 2020. From Fall 2020 to Spring 2021, 88% of Alaska Native students persisted.


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Office of Campus Services

Grid of photos of Creekside Eatery staff members with text, "Thank you Creekside Eatery Staff"


The Office of Campus Services provides strategic leadership, vision, and financial oversight to the diverse portfolio of UAA’s auxiliary enterprises: Housing Facilities & Finance; The Alaska Airlines Center; Campus Dining; Seawolf Bookstore and Gear Shop; Parking Services; and General Support Services. The mission of Campus Services is to support access to higher education by offering exceptional services to our students and campus community with a keen focus on value.

Core Functions

  • Auxiliaries and recharge centers business planning 
  • Campus-wide dining and catering contract administration
  • Housing facility operations, 24/7 maintenance, renovations and fiscal management

Signature Programs

  • Seawolf Dining
  • Food insecurity meal assistance 


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Office of Enrollment Services

Outside view of Enrollment Services sign on building.


The Office of Enrollment Services provides leadership and guidance for essential enrollment-related functions in support of institutional enrollment goals. Enrollment Services also oversees electronic services personnel who support hardware, software, and business processes and provide data access, training and new technical solutions for the university.

Core Functions

  • Application software creation, training, and management
  • Enrollment planning
  • Enrollment Services student experience oversight
  • Imaging services management
  • OnBase oversight
  • Student data access and training
  • Student data query development


Staff member at computer at welcome desk within the Enrollment Services Center

By the Numbers

31,988 phone calls were received by the main Enrollment Services phone line in AY21 (2% decrease from AY20). Military and Veteran Student Services receives calls at a different phone number and are therefore not represented here.

Phone Calls to the Main Enrollment Services Line in FY21 by Department

Department Percentage of Total Phone Calls
Office of Financial Aid 26%
Office of Admissions 37%
Office of the Registrar 37%


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Office of Financial Aid


The Office of Financial Aid strives to make a significant and positive difference in the lives of students through quality customer service that meets their educational needs while serving UAA through the efficient and timely processing and delivery of financial aid.

Core Functions

  • Financial aid counseling and education
  • Regulatory compliance oversight
  • Student financial aid administration
  • Student financial literacy
  • Scholarship management

Signature Program

  • Savvy Seawolf


By the Numbers

Student at laptop with "Apply for UAA Scholarships" on screen41.32% (n=5,396) of continuing UAA (all campuses) students in fall 2020 filed 20/21 FASFAs.

17,752 of FAFSA transactions were reviewed/processed. 

2,475 students were chosen by Department of Education to complete verification.

607 students received a UA Scholars award during the 20/21 award year. Of these students, 416 were continuing students and 146 were new students.

1,670 students received the Alaska Performance Scholarship (APS) during the 20/21 award year. Of these students, 983 were continuing students and 687 were new students.

461 students received both the APS and UA Scholars award in 20/21.

$50,505,787 administered to 6,906 students through the Office of Financial Aid ($50,454,031 all funds plus $51,756 Federal Work-Study). This does not include the additional CARES Act monies.

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Office of the Registrar

Seawolf Transfer Trail Logo


The mission of the Office of the Registrar is to provide integrated services that maintain and protect the integrity of student and academic records and ensure compliance with all related policies and procedures. The Office of the Registrar is committed to quality and accuracy with responsive, efficient, and proactive support to internal and external constituencies.

Core Functions

  • Academic course schedule production and maintenance
  • Academic room scheduling
  • Academic transcript production
  • Catalog management
  • Course registration and management
  • Degree auditing, awarding and verification
  • Enrollment reporting and verification
  • FERPA training and compliance oversight
  • Transfer credit evaluation

UAA diploma case graphic within gold circle

Signature Programs

  • CAT (electronic catalog)
  • CIM (electronic curriculum process)
  • CLSS (electronic scheduling software)
  • DegreeWorks
  • Seawolf Transfer Trail
  • Schedule Planner
  • Transfer Evaluation System (TES)

By the Numbers

715 courses/programs changes, a 7% decrease over the previous academic year (n=770).
This includes traditional course/program changes in CIM, fee changes and courses deleted through annual
inactivation process.

13 incoming students placed at UAA through NSE and nine outgoing students placed at other participating NSE schools. The number of incoming and outgoing students were lower this past year as a result of the pandemic.

2,991 students were evaluated and granted transfer credit (an 18% decrease from the previous year) earned at 978 different institutions (a 10% decrease over the previous year).

59 admissions applications were generated by Seawolf Transfer Trail in fall 2021, nearly double the number of applications generated by users in spring 2021 (n=30). Over 27% of users who submitted a fall 2021 application have registered for fall semester as of June 25, 2021. 

379 collective total registered credits by participants in the Seawolf Transfer Trail since it’s rollout in
August 2020, as of June 25, 2021.

1,889 degrees/certificates awarded in FY21 to Anchorage campus students. This excludes Occupational Endorsement Certificates.  


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Parking Services

Anchorage city bus wrapped in UAA advertisement with sign saying, "Masks Required."


Parking Services is committed to supporting the University of Alaska Anchorage campus community by creating a welcoming environment through the delivery of excellent service. We provide support to the campus community on all parking-related needs in a friendly and efficient manner; We strive to provide safe and well-maintained parking facilities while ensuring equitable parking for all our guests.

Core Functions

  • Parking permit sales and enforcement
  • Alternative and multi-modal intra- and inter-campus transportation

Signature Programs

  • Call Team safety escort services
  • UPASS public transportation MoA Partnership
  • Valley Transit
  • Vehicle lockout and jump start services



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Residence Life


UAA Residence Life logo with "UAA" text on top half over gold and "Residence Life" in script underneath on field of green with spruce tree designs.The Department of Residence Life (DRL), including the Alaska Native, Indigenous, and Rural Outreach Program (ANIROP) and Cama-i Room, seeks to create a safe and inclusive environment that supports personal and educational growth, leadership, wellness, and citizenship through intentional programming and outreach. In partnership with students, faculty, staff and the greater Anchorage community, we provide opportunities to empower residents as community members and as evolving individuals who contribute to society. 

Core Functions

  • Academic success and personal development programming
  • Community development
  • Community living standards education and accountability
  • Paraprofessional employment and training
  • Resident behavior intervention and care management
  • Residential living education
  • Student crisis response
  • Student safety and facility security 

Signature Programs

  • Alaska Native, Indigenous, & Rural Outreach Program
  • Cama-i Room
  • Dining with the Deans
  • Faculty-in-Residence
  • First-Year Residential Experience Passport Series
  • Living Learning Communities
  • Residence Hall Association
  • Welcome Home Weeks

By the Numbers

19% occupancy for all beds during fall 2020. The residence halls were closed except to students who would be made homeless if they had to leave and students who would not have access to the university if they
returned home.

159 Care Reports managed by the Department of Residence Life for 95 residents in FY21, an increase of 5% (n=151) in FY20. Residence Life used Care Reports to track residents who entered quarantine or isolation due to COVID-19.
Of the 159 Care Reports in FY21:

  • 99 were related to quarantine,
  • 13 were related to isolation of residents who tested positive, 
  • 3 reports were alcohol or drug related for 3 residents.

60% of residential students remained at UAA from fall 2019 to fall 2020 (matching the 60% rate of commuter students who remained at UAA from fall 2019 to fall 2020). 

81% of housing students continued from fall 2020 to spring 2021.

246 programs hosted by Residence Life with 489 individual instances.


Number of Students Living on Campus in AY20

Semester Number of Residents Number of Resident Advisors Ratio of Residents to Resident Advisors
Fall 2020 184 18 10:1
Spring 2020 151 18 8:1

Residential Student Conduct Cases: AY19 to AY20

Type of Case AY19 AY20 Percentage of Change between AY19 and AY20
Misuse of Alcohol Cases 56 12 -79%
Misuse of Drugs Cases 20 2 -90%
Total Cases 130 66 -51%


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Seawolf Gear Shop & Online Bookstore

Green and Gold beanie with Athletics Seawolf logo on brim


The UAA Seawolf Gear Shop and Online Bookstore serve the needs of our campus community’s students, faculty, staff, alumni, and visitors. As a retail operation, the Bookstore and Gear Shop provide course materials, supplies, imprinted clothing and gift items, with a keen focus on student and customer service, and affordable access to learning resources.

Core Functions

  • Faculty textbook and course material adoptions
  • E-textbook marketplace
  • Seawolf branded apparel and gift sales


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Student Health & Counseling Center


The mission of the Student Health and Counseling Center (SHCC) is to promote the optimal health of the UAA community by providing access to high quality and affordable primary outpatient health care, preventative health care, individual and group counseling, and community health promotion outreach. It is through this pursuit that the SHCC supports the mission of UAA and the growth of each individual.

Core Functions

  • Campus public health advocacy
  • Counseling services
  • Health and wellness education
  • Immunization compliance management
  • Preceptor training
  • Physical health care

Signature Programs

  • Bringing in the Bystander 
  • Gatekeeper Suicide Prevention Training
  • Finals Week Lunch
  • Emergency Food Cache
  • Peer Health Education Program

SHCC Director Mary Woodring "administering" vaccine shot into bicep of Spirit, UAA Seawolf mascot.

By the Numbers

1,600 students utilized the SHCC in FY21:

  • 1,381 unique students were seen for immunizations, TB testing, and titers compared to 1,617 unique students seen in FY20 (a 15% decrease).  
  • 468 unique students were seen for COVID-19 screening. 
  • 370 unique students were seen for illness, injury, and follow-up encounters compared to 794 unique students seen in FY20 (a 53% decrease).  
  • 229 unique students seen for STDs, contraception, and women’s health appointments compared to 507 unique students seen in FY20 (a 55% decrease).  
  • 711 unique students seen for mental health appointments compared to 768 unique students in FY19 (a 7% decrease).

98% of students surveyed said they were either satisfied or very satisfied with the care they received at the SHCC. Additionally, 88% of students surveyed felt that the health services they received at the health center were helpful to their academic success. 

13 presentations of Bringing in the Bystander Training with 122 participants, a 39% decrease in participation from the prior year. Two of these were in-person while 11 were offered in a virtual format.

40 individuals participated in two presentations of Gatekeeper Suicide Prevention Training during FY20.  

75 emergency food bags were distributed during FY20.

7 peer health educators participated in providing health education programs on campus for other students. This year they began a PHE Instagram and providing health promotion programming virtually through postings. Their current following is 300 students. 35 students have had the opportunity to serve as peer health educators since the program began in 2015. 

$29,885 in savings for immunizations was obtained for eligible students by utilizing the Alaska Vaccine Access Program (AVAP) through the SHCC.  The SHCC has partnered with AVAP, which is a state cooperative supporting the goal of vaccine access for all Alaskans, since 2016.


SHCC Visits in FY21 

9,851 health visits occurred through the SHCC in FY21, a 3% decrease from FY20. Of the total visits in FY21, 60.8% (n=5,989) were for physical health and 39.2% (n=3,862) were for mental health.

The demand for mental health services was almost unchanged from FY20 when 3,856 visits for mental health were provided. 77% of the mental health appointments were provided via telehealth whereas the majority of the physical health appointments were in-person. 

Most Common Physical Health Services SHCC Provides Students: FY21 and FY20 Comparison
Type of Service Visits in FY20 Visits in FY21 Percentage of Change
Immunizations, TB testing, infectious disease titers and results 2,201 1,932 -12.2%
COVID-19 screening 0 1,395 +100.0%
Illness, injury and follow-up appointments 1,132 521 -54.0%
Most Common Mental Health Services SHCC Provides Students: FY21 and FY20 Comparison
Type of Service Visits in FY20 Visits in FY21 Percentage of Change
Anxiety related 1,372 1,318  -3.9%
Depression related 849 976  +15.0%
ADHD related 429 846  +97.2%

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Student Life and Leadership


Student Life and Leadership at UAA cultivates an engaged campus community. We do this through the following:

  • Welcoming and inclusive environments
  • Involvement opportunities
  • Leadership development

Post from Student Life Instagram with graphic mountains and sun and the text, "Welcome Back Seawolves! FIRST DAY, Fall 2020"

Core Functions

  • New student orientation programming
  • Student activities and campus programming
  • Student clubs and fraternity and sorority life
  • Student governance and boards
  • Student involvement and engagement
  • Student leadership development
  • Student ombuds services
  • Student recognition programs
  • Student Union operations and facilities management

Signature Programs

  • Bartlett Lecture Series
  • Chancellor’s MLK Student Appreciation
  • Concert Board
  • Club Council
  • Daily Den
  • Howl Days
  • Hugh McPeck Gallery
  • Green Fee Board
  • KRUA 88.1 FM
  • Seawolves Serve
  • Student Commencement Speaker
  • Student Union Advisory Board
  • Student Union Coffee Shop, Esports Lounge, Gear Room, and Info Desk
  • The Northern Light
  • UAA Leadership Honors and Awards
  • UAA Leadership Programs
  • UAA Life
  • UAA Traditions: Campus Kick-Off, Homecoming, Winterfest
  • UAA Votes
  • USUAA Student Government
  • Wolfpack
  • YouAA—Cultural, Heritage, and Identity Celebrations


By the Numbers

337 participants in the two events which the Concert  Board hosted in FY21: Virtual Comedy Q&A with SNL’s Melissa Villaseñor, Mikey Day, and Punkie Johnson and the University of Alaska Spring 2021 Virtual Tour featuring Bryan Terrell Clark, Ron Funches, Young MA, Melissa Villaseñor, and Maddie & Tae. This participation level was a 46% decrease from FY20.

11 students received Leadership Honors from UAA in FY21, compared to 12 in FY20. This is roughly a 9% decrease from previous year.

47 registered student clubs by Student Clubs and Greek Life (SCGL) through UAALife and had 126 Student Club officers In FY21. This is a 35% decrease from the number of student clubs in FY20.

4,319 people engaged with SLL on program platforms during FY21. Hundreds more engaged with passive social media posts aimed and celebrating history and heritage months through the YouAA Committee. Events included virtual online events, discounted tickets to community events, and social media video series.

49 programs/events held by Student Activities during FY21, this is down from 103 during FY20 with 2, 173 participants. Due to COVID-19 restrictions, Student Activities programming was extremely limited during FY21. The team presented diverse opportunities that were a mix of virtual events and discount tickets to events happening in the community.

7,379 entries into the SU from Sept. 23, 2020 to June 14, 2021. During COVID-19 the building was only open M-F from 9:00 am to 5:00 pm.

1,174 total viewers watched the Level Up Leadership Series, which went virtual in FY21. The program featured six pre-produced leadership videos, each with an accompanying live Q&A video.

UAA Votes Jam the Polls Video Campaign

UAA Votes ran a video campaign on @uaalife Instagram page featuring Alaskan artists discussing the importance of voting and performing one song. The series included five videos and has collectively gathered 535 views.

Instagram post by UAA Life for UAA Votes, Jam the Polls, showing a tape cassette as design.

FY21 Approved Legislation by USUAA Assembly

USUAA Assembly approved 12 pieces of legislation in FY21, including:

  • one constitutional amendment,
  • one bylaw amendment,
  • three bills, and
  • seven resolutions.

Resolutions focused on the following areas:

  • Military tuition assistance
  • Establishing a food pantry
  • Supporting the UA Board of Regents capital budget request
  • Requesting support for student athletes during athletic budget cuts
  • Maintaining educational quality with alternate course delivery

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Pets of Student Affairs

Remote Work Helpers

Although working remotely from home presented many logistical obstacles to overcome, one of the positive aspects was more time with furry friends. Here are a few of the remote workplace colleagues who helped their Student Affairs staff member stay calm and balanced. Assisting with printer problems, giving timely reminders of when to take a break, and making sure laps or feet remained warm—they played a valuable role.

Gray cat looking at camera, laying on mustard-colored chair.

Wilson Trip-Hazard Pooberry Burford 

(Carrie Burford, Office of Financial Aid)

White dog sleeping on dog bed


(Adam Bryant, Office of the Registrar)

Two long-haired golden daschunds in the front seat of a car, smiling at camera.

Thor & Loki 

(Christine Opland, Office of Admissions)

Black and brown labs sitting in the grass.

Pepper & Shiner

(Reba Hale, Office of the Registrar)


Harley, a black lab with a stuffed pickle toy in his mouth.


(Adam Bryant, Office of the Registrar)

Black schnauser dog with head on table


(Shauna Grant, Office of Financial Aid)

Orange cat sprawled on top of cat tower and black and white cat looking out from cubby below.

Mackie & Moochie 

(Erin Furby, Office of the Registrar) 

Little kid snuggling with golden lab.

Jane's Sidekicks 

(Jane Mastre, Student Life & Leadership)

Man with glasses and cat on back of chair smiling at the camera.

Bitty (& Trevor) 

(Trevor Gillipsie, Dean of Students Office)  

Three cats laying on couch

Luke, Anakin & Leia 

(Sarah Holland, Student Life & Leadership)

Husky mix dog laying on black cat.

Cooper & Deshka 

(Pat Borjon, Enrollment Services)

A cat and four dogs sitting in kitchen, looking up at camera

Marvin, Zoey, Penny, Emma & Bailey

(Kaycee Budd, Enrollment Services) 

Husky laying on rug


(Greg Benson, Military & Veteran Student Services)

Champagne and white Boston terrier sitting on kitchen stool, looking at camera.


(Bruce Schultz, Office of Student Affairs)

Black dog with white stripe on chest laying in green grass.


(Greg Benson, Military & Veteran Student Services) 

Small white dog with treat in mouth, on back looking at camera.


(Lindsey Chadwell, Office of the Registrar)

Woman holding a potted flower and seated brown standard poodle on summer porch

 Moki (& Barbara, Lauré's mom)

(Lauré MacConnell, Disability Support Services)

Two dogs sitting at attention in a living room

Roopert & Piper

(Anne Lazenby, Disability Support Services)

Two sealpoint brown cats curled up asleep before a fireplace.

Cocoa & Mocha

(Karen Haddock, Disability Support Services)

Hedgehog on its back, laying on a blanket


(Adam Bryant, Office of the Registrar) 

Black long-haired cat licking lips


(Pat Borjon, Enrollment Services)


Husky mix and black dog laying in the car, on each other.

Tuukka & Aurora 

(Amy Thomas, Office of the Registrar)


Gray cat on a lap, sitted like a human, looking at a printer.

Wilson Trip-Hazard Pooberry Burford 

(Carrie Burford, Office of Financial Aid)


A black lab and white bull dog mix sitting with fancy chain collars on.

Harley & Tank 

(Adam Bryant, Office of the Registrar)