Annual Report

Student Affairs Annual Report: Academic Year 2021-2022

Table of Contents

 

Student Affairs Mission, Vision, and Values

icon of target with arrow in center

Mission

Together we provide an environment for our diverse student population to reach their greatest potential through inspiration, accessibility, and support.


icon of eye with spark lines emanating outVision

As we move into the future, Student Affairs will fulfill our mission through a variety of means. We will 

  • take pride in our traditions, create new ones, and establish a sense of belonging within
    our communities;
  • identify and establish collaborative partnerships;
  • strengthen and enhance our outreach efforts and promote a seamless transition into and out of the university;  
  • embrace effective and inclusive uses of technology to ensure access, simplification of processes, and enhanced services for students and staff; 
  • invest in people through training, support, recognition, and increased staffing as needed; 
  • seek innovative ways to use and improve our existing facilities; and  
  • be an active voice to promote the health, safety, and recreational facilities needed by
    our population.

icon of hand holding star with lines emanating from it.Values

  • Excellence: Quality service through dedication, accuracy, and on-going assessment to provide the best opportunities and outcomes for students.  
  • Accountability: Establishing and completing goals, measuring outcomes, and serving as a model of responsibility for our community. 
  • Respect: Being open to other people’s values by listening, caring, and interacting with everyone in an equitable, open, and honest manner.
  • Health and Wellness: Through the development of body, mind, and spirit by stimulating growth, offering compassionate support and healing activities to help individuals find their
    optimal balance.
  • Integrity: Accountable for decisions and actions, which are transparent, honest, and consistent. 
  • Commitment: Demonstrated by a responsive approach to student success, dedicated service, and hard work. 
  • Compassion: Provide a welcoming, empathetic environment, kindness, concern, and encouragement to all members of our community. 
  • Collaboration: Growth and success stems from open communication, inviting input, and seeking opportunities to work with Student Affairs, UAA, and the broader community. 
  • Inclusion: Involve, appreciate, and respect people with a wide range of differences
    and similarities. 
  • Growth and Learning: Providing opportunities to explore and experience lifelong learning. 

Message from the Vice Chancellor

Bruce Schultz, Ed.D.

VCSA Bruce SchultzTwo years ago, the word of the year was “unprecedented.” This year, as I reflect on our past year together and also on my retirement after 30 years, it seems fitting that we celebrate “transitions.” During the 2021-22 academic year, we’ve transitioned to a new vitality on campus, navigating towards our new reality. And now Student Affairs is transitioning to new leadership. Throughout these transitions, and the many I’ve experienced over the past 30 years, what has stayed a consistent and stabilizing force is the work of our Student Affairs colleagues and their passion for students that is evident in all of what they do. It’s this dedication that convinced me to accept a position at UAA originally and what has kept me here all these years. 

The hallmark of this year has been the eagerness and lengths by which Student Affairs staff leaned in as we transitioned back on to campus and in-person services. Staff straddled the line between COVID and the emerging post-COVID environment with patience and resilience. As documented in this report, what staff achieved this year has been remarkable. I am impressed by what staff accomplished; how they worked to stabilize enrollment, advance institutional priorities, and remain student-focused throughout. 

In this report you will find highlights of the great work Student Affairs produced this academic year. From addressing student affordability issues to reinvigorating what it means to belong at UAA, I am extremely proud of all of what Student Affairs has envisioned, initiated and implemented. Also, new to the report this year, you’ll notice comments and feedback from students and community members, remarking on their experience with Student Affairs programming and staff. Please note the spotlight on the tremendous work the Union of Students at UAA accomplished this year—student government made important strides and we applaud them for their dedication and work. 

As Student Affairs transitions to new leadership, I know that you, Student Affairs staff, will provide support and gracious understanding as you welcome Vice Chancellor Woodard to her new role. Thank you in advance for providing her the same high level of support, understanding, and patience as I was provided 13 years ago during my transition to the vice chancellorship. 

This has been an amazing career and it’s been a pleasure working with you at this vibrant university. I have been consistently impressed by the level of professionalism, expertise and focus on students that you have demonstrated. I leave knowing that the Student Affairs profession is alive and well here and I look forward to coming back and seeing the continued success. I wish you the very best and a wonderful future. 


Stabilizing and Enhancing Enrollment

Affordability

Due to the continuing financial repercussions of the pandemic, affordability issues continued to be a top concern for students this academic year. Student Affairs offered a myriad of opportunities to assist students financially and help stabilize and enhance enrollment at UAA. 

Deployed student in military uniform with grad cap and tassel on, posing with diploma.

  • Helping First-Time Students Begin Their Journey

    Helping First-Time Students Begin Their Journey 

    This included initiatives for new first-time first-year students, giving them a boost to begin their educational journey at UAA. The Office of Admissions and the Office of Financial Aid (OFA) teamed up to create the Academic Advantage initiative for Alaska high school seniors who just fall short of the UA Scholars eligibility requirements. Admissions and OFA utilized financial aid tuition waivers to attract more of these high-achieving students who otherwise were deciding not to pursue higher education. Admissions also continued the Seawolf Start Scholarship opportunity, granting a $500 scholarship to first-time freshmen who applied for the upcoming fall semester and submitted their FAFSA by May 1.

  • Encouraging Stop-Outs to Step Back In

    Encouraging Stop-Outs to Step Back In

    Student Affairs also assisted students wanting to return to school after stopping out. Enrollment Services worked with the Budget Office to offer scholarship monies for stopped-out students who re-enroll for fall 2022. This College Comeback initiative offers a one-time $1,000 scholarship for students returning to full-time enrollment and $500 for students returning to school part-time. Admissions also continued the 49th Finishers Scholarship, offering renewable scholarships to new incoming transfer students or former degree-seeking students at UAA who have some college credit but no degree. Eligible students can receive $2,000 each year for enrolling full-time or $1,000 each year for enrolling part-time.

  • Aiding the Persistence of Current Students

    Aiding the Persistence of Current Students 

    In addition to providing aid to new students and those who had paused in their education, Student Affairs departments also concentrated on assisting current students and encouraging their persistence. In Fall 2021, the Office of Financial Aid initiated the Chancellor Success Scholarship, a $500 scholarship to current students who were on the Chancellor’s List and registered full-time for the following semester by a specific deadline. This potentially renewable scholarship ensures UAA is encouraging persistence of academically excellent students who are earning a 4.0 GPA and taking classes full-time. 

    The Department of Residence Life (DRL) and Housing Facilities and Finance (HFF) partnered together to assist residential students in persisting in their academic pursuits. In 2021-22, DRL and HFF discounted residential meal plans by $1,000 to support affordability. For the upcoming 2022-23 academic year, DRL and HFF transformed the meal plan discount into the General Housing Scholarship (GHS): a $1,000 discount off the semester housing cost, regardless of room type. Unlike the meal plan discount, the GHS will positively impact every student living on campus next academic year. Students who live on campus for both the fall and spring will receive a total of $2,000 from the GHS, or a 30% discount on residential student housing costs. 

    Similarly in 2021-22, the two departments worked together to implement the UA Scholars Housing Scholarship, a $750 residential housing scholarship per semester for UA Scholars. With the introduction of the reimagined University Honors College this spring, the departments worked with Vice Provost for Academic Success on an expansion of this scholarship to include University Honors College students and renamed it the Academic Honors Housing Scholarship (AHHS). The AHHS is currently being advertised and will be implemented for the 2022-23 academic year. Most notably, the GHS and the AHHS can be combined together for a total annual savings of up to $3,500, which is more than it would normally cost a student to live in one of our residence halls for an entire semester. 

    In addition to the housing scholarships that were developed this year, Student Affairs received authorization from Chancellor Parnell to use institutional aid to pay the out-of-state tuition surcharge for in-person courses for students living on campus, beginning with the fall 2022 semester. This Live and Learn in Alaska initiative will save out-of-state students over $15,000 in tuition on 12 undergraduate credits if they live on campus. Not only will this initiative increase affordability for students, but it will also boost the capacity and vibrancy of the residential living community and thus the entirety of the Anchorage campus. 

  • Flat-Rate Tuition for Military Students

    Flat-Rate Tuition for Military Students 

    Beginning fall 2021, UAA implemented a flat military tuition rate. This reduced tuition rate, which caps undergraduate tuition and waives student fees, makes UAA more affordable for military students. This initiative helps UAA attract and retain active duty students and makes the University more competitive with peer institutions, as a reduced military tuition rate is common among other schools. In the fall, UAA had 129 students utilize the military tuition rate and Enrollment Services hopes to reach more this coming fall.

  • Zero Cost Textbooks and Open Educational Resources

    Zero Cost Textbooks and Open Educational Resources 

    Recognizing that the high cost of textbooks directly undermines student success, access and affordability, Enrollment Services collaborated with the Office of Academic Affairs and faculty members to roll out free or low-cost textbooks. Enrollment Services staff helped set up this transition to Zero Textbook Cost (ZTC) course materials by developing a search mechanism for students where they could easily find out about textbook options. Enrollment Services also connected USUAA with UAA Advancement to produce a video to promote this transition to students.

  • Tackling Affordability from 10,000 Feet

    Tackling Affordability from 10,000 Feet 

    In addition to supporting students through scholarships, tuition reductions and textbook cost considerations, Enrollment Services also stepped back to look at the bigger picture of financial aid and pricing. Working with Human Capital Research Corporation, a national consultant firm that provides customized research and analytics to colleges and universities, Enrollment Services is compiling concrete data in order to determine how to leverage aid and invest institutional dollars where they will most successfully benefit enrollment and retention. Preliminary data is helping determine admissions application, registration, aid application and acceptance patterns in varied groups of students. 

    Native Student Services (NSS) advocated for Alaska Native students who are not currently Alaska residents to receive resident tuition. So far, several Alaska Native students have returned to their traditional homelands and are able to attend UAA in a more affordable way. NSS is continuing to advocate for free tuition for all Native students at UAA as a way of putting action behind land acknowledgments.

 

Meeting Students Where They’re At

With the return to campus and in-person events and services this past academic year, Student Affairs departments helped lead the way at UAA in meeting students where they are and establishing a new normal for student-service operations.

students lining up outside the AAC for Campus Kick Off

  • On-Campus Centers for Student Assistance

    On-Campus Centers for Student Assistance 

    The Enrollment Services (ES) Center, which assists students with all admission, financial aid, and degree services issues, re-opened to in-person operations for the fall 2021 semester and remained open for students throughout the upswing of new COVID-19 cases locally. Despite significant staff vacancies and the challenges of the pandemic, ES staff were available to students in whatever way they needed—in-person, over the phone, virtually—with very short wait times. 

    Likewise, Student Health and Counseling Center (SHCC) staff worked tirelessly to meet students where they were, providing mental and physical health care in an efficient manner during an especially critical time. Their daily focus on improving the mental and physical health of UAA students—which, in turn, enables students to successfully persist and complete their studies—stabilizes UAA enrollment. Throughout the pandemic, the health center remained open in some capacity. SHCC provided COVID-19 vaccination, testing, advice on quarantine and isolation, and care for those ill with COVID-19. Since the beginning of the pandemic, the center worked to streamline the process of mental health screening and provide telehealth counseling visits. Having the health center available during the pandemic has stabilized enrollment by providing students with the ability to safely be a part of the campus community.

  • Hybrid Flexibility

    Hybrid Flexibility 

    Also working to stabilize enrollment by meeting the needs of the campus population and their desires, Student Engagement and Inclusion (SEI) staff focused on student engagement opportunities that were in-person, hybrid and fully remote. SEI staff offered both active and passive programming opportunities for all to get involved. Campus Kick-Off and Homecoming returned as in-person events, while some programming remained fully virtual. Other programs successfully achieved hybrid models; such as Club Council, which provided both in-person and remote opportunities to be engaged. Every other Friday, they met as a group in a hybrid fashion. They finished the year with the first annual "Goaties" which provided club awards to the outstanding organizations this year. 

    Like SEI, Native Student Services (NSS) also considered how best to reach students. They hosted a virtual Scholarship and Internship Fair which allowed UAA students from across the state and our community campuses to attend and meet with 25+ representatives from tribal/community organizations and Native Corporations.

  • Joint On- and Off-Campus Resources for Military Students

    Joint On- and Off-Campus Resources for Military Students 

    The Military and Veteran Student Services (MVSS) team reopened this year to in-person operations, inviting students to visit them on campus at the MVSS Center or at the Education Center on Joint-Base Elemendorf-Richardson (JBER). MVSS re-established a presence on JBER, ensuring UAA staff were available three days a week. MVSS staff also began attending Monday Briefings on JBER, a briefing for new soldiers stationed at JBER. Due to COVID restrictions, this was the first time in a few years that UAA staff could serve military students on JBER. Military students and family members could access help as they needed— whether in-person or virtual, on-campus or on-base.

  • A Return to In-Person with Prospective Students

    A Return to In-Person with Prospective Students 

    Recruitment also returned to hosting and providing in-person events for prospective students, giving a real face and representation of UAA to interested students. Recruitment staff, in partnership with the academic colleges, offered Academic Preview Week in both the fall and spring semesters. Students and parents connected directly with faculty and staff from the colleges and received tours of the specialized classroom and lab spaces used by the colleges to enhance student learning. Some students were able to attend sessions from multiple colleges they were interested in under this new format. 

    Of particular note, Recruitment partnered with Native Student Services (NSS) to provide a robust in-person introduction to prospective students in the NSS purview. Recruitment provided interested prospective students with campus tours, during which NSS staff presented information about NSS and the NET program. Recruitment also funded NSS staff members to attend the Mt. Edgecumbe High School Tribal Resource and Career Fair in person. 

    In addition to on-campus events for prospective students, Recruitment, in partnership with Student Life and Leadership, Residence Life, Native Student Services, the Office of Financial Aid, Multicultural Student Services, New Student Orientation, First Year Advising, TRIO, and Upward Bound, launched the return of Seawolf Ready by participating once again in events within Anchorage high schools. Recruitment staff visited nine high schools and provided a virtual option for the Seawolf Ready program, interacting with 237 students total. 

 

Access, Equity & Inclusion 

In addition to offering increased financial support and providing physical and virtual access to student services, Student Affairs bolstered enrollment efforts by focusing on access issues centered around equity and inclusion. These efforts focused on alleviating particular barriers and providing a sense of belonging and connection to specific populations who may not feel represented or welcome at UAA.

Student working on lap top in residence hall room.

  • Assisting Students in Charting Their Course

    Assisting Students in Charting Their Course 

    The Office of the Registrar expanded the Seawolf Transfer Trail tool—which helps potential transfer students quickly find accurate information about how their transfer credits meet UAA degree requirements—to include all students interested in occupational endorsement certificates (OECs) and students at community campuses. With this expansion, OEC and community campus students have greater access to developing an educational path most suited to their needs. 

    While the Seawolf Transfer Trail literally provides access to a new set of students to chart their course, Residence Life initiated a programmatic expansion that provides first-year students the resources and support to more successfully navigate and transition to life as a college student. Residence Life made the decision this year to expand the First-Year Residential Experience (FYRE) Program to include the automatic placement of first-time, first-year students in the FYRE Community starting in the fall of 2022. The transition to college life can be challenging even for students academically prepared for the rigors of college-level courses. This program has been intentionally designed based on research findings that show the tools necessary for success in a college student’s first-year, which can form a strong foundation for the remainder of their time at UAA.

  • Building a Sense of Belonging

    Building a Sense of Belonging 

    While the Seawolf Transfer Trail and FYRE Program expansions concentrated on increasing access for certain student populations, the Multicultural Student Services (MSS) team focused on building a sense of belonging and connection for specific student and community populations. Recognizing that environmental support of queer and transgender students is directly related to students feeling a sense of connection and belonging to their university (Vaccaro & Newman, 2017), MSS worked this year to increase visibility of queer and trans student support through programs, trainings and campaigns. 

    To help accomplish this work, MSS hired three new staff members who have queer and trans student support embedded in their roles. In partnership with the LGBTQIA2S+ Advisory Committee, and student activities, the team focused on hosting queer/trans-specific programs such as Lavender Gradaution, Being QTBIPOC and Pride Art. The partnership also launched the “Pronouns Matter” training and “Is it OK to say Queer?” campaign. MSS staff and the LGBTQIA2S+ Advisory Committee have accomplished incredibly important groundwork in initiating the transformation of UAA into a community where queer and transgender students feel safe, included and valued. 

    LGBTQIA2S+ Advisory Committee 
    Intersex-inclusive Pride Flag. Design by Nikki, CC0, via Wikimedia Commons.

    In 2018, the Campus Climate Committee focused specifically on LGBT issues on campus and was the forerunner to what is now the LGBTQIA2S+ Advisory Committee. This past academic year, the committee was renamed to the LGBTQIA2S+ Advisory Committee and its membership expanded, which includes faculty, staff and student members. The purpose of the LGBTQIA2S+ Advisory Committee is to promote an inclusive and affirming campus community, advise the Chief Diversity Officer on issues related to the UAA and local community, and provide guidance on the development of programs, services and trainings. Student Affairs is proud to partner with this campus-wide committee and the important work they are developing on campus. 


    This year, MSS also launched the Being Series, identity-based affinity programming to create specific spaces events for students, staff and faculty to find connection and belonging. Understanding that students of color, and other students with marginalized identities, feel less connected to their university and that the responsibility of finding connection is often left up to them alone (Johnson et al., 2007), the Being Series aims to enhance student retention by fostering a sense of community and removing some of the burden of finding community from students with marginalized identities. The Being Series hosted identity-based dialogue, facilitated story circles and self-reflection for students, staff and faculty. This year MSS hosted Being Filipino, Being Multiracial and/or a Transracial Adoptee, Being APIDA and Being Femme as well as Being QTBIPOC and Being Indigenous in partnership with Native Student Services.

    quotation markI had the most wonderful time ever during the Being affinity space last week! It really rekindled a hopeful fire in my soul and filled me with positive and healing energy!!!"

    ~ Being Multiracial January 2022 Participant

    quotation markThank you for holding this experience... days later I still feel a glow from sharing with everyone and having them share with me."

    ~ Being Femme March 2022


    Native Student Services (NSS) refocused their efforts this year to ensure students were the focus of events, partnerships, or advocacy, particularly in terms of supporting Native students’ wellbeing and sense of belonging and connection. A series of Native Values discussions, first introduced several years ago by Dr. Agatha Panigkaq John Shields, was brought back by NSS for Native Heritage Month and continued monthly through Spring semester. These spaces allowed Native students to build community with each other and feel a sense of belonging through discussing shared traditional values along with Native Elders and community members also in attendance. For the values discussion on Knowledge of Language, NSS invited Alaska Pacific University (APU) Alaska Native & Rural Student Services Coordinator, Barbara Amos, and the Native students at APU she works with to create an even greater sense of community across campuses. NSS also hosted a virtual Scholarship and Internship Fair which allowed UAA students from across the state and our community campuses to attend and meet with 25+ representatives from tribal/ community organizations and Native Corporations. 


Advancing Institutional Priorities

Aspiration #1: We put students first.

  • UAA becomes a student-centered institution.
  • Equity gaps in student learning and achievement are narrowed.
  • Students are retained, persist and graduate at increasing rates.
  • Students develop and achieve UAA’s Core Learning Competencies.

While all Student Affairs departments strive to put students first and create a campus community that reflects this value, here are a few highlights from the past academic year.

  • Revamp of Seawolf Boot Camp

    Revamp of Seawolf Boot Camp

    Military Veteran and Student Services (MVSS) continues to aid UAA in becoming a student-centered institution; in particular regarding the military and veteran student population at UAA. This past year, the MVSS team revamped Seawolf Boot Camp, a faculty and staff training program designed to familiarize the UAA community with the military and veteran student experience so that UAA are better equipped to serve those who served. In Seawolf Boot Camp, participants learn about military and veteran culture, challenges military and veteran students face, how Veteran Affairs benefits work, how to build a military- and veteran-friendly environment, and resources available. In the revamp, the MVSS team updated all information and statistics used within the presentation, ensuring the Seawolf Boot Camp is up-to-date with the latest changes and issues for the military and veteran student population. MVSS also began presenting the Seawolf Boot Camp virtually so that more people could attend and MVSS could record the session for those who were unable to attend.

  • We Hear You!

    We Hear You!

    In continuing to put students first, Enrollment Services distributed the first-year student survey once again, asking students what processes they found the most complex or problematic in navigating. More than 350 students completed the assessment, the majority voicing that the FAFSA application process, registering for classes and paying tuition were the most problematic issues they faced. Respondents also noted having trouble learning who was their academic advisor or connecting with their advisor. Enrollment Services used this feedback to reconsider how to help students through the FAFSA process and how to best guide students through registration. They also shared this feedback with campus partners to help colleagues implement adjustments to their own services.

  • Refocusing NET Program

    Refocusing NET Program

    More than any year before, Native Student Services (NSS) actively outreached and recruited students into the NET Program and refocused the approach to be a more comprehensive and culturally supportive model for this academic year. The NET course, UNIV A190, that typically first semester NET Program students take, was restructured to be more culturally sustaining and focused on community building, alongside the academic/university system guidance aspects. The class was filled to capacity and provided support to additional students unable to fit the course into their schedule. The NET course was offered both Fall and Spring semesters and received phenomenal reviews from students who participated and who shared how instrumental the course was to them as new UAA students finding a community and support rooted in Native values.

  • Fostering Student Development

    Fostering Student Development

    Focused on creating a student-centered and safe institution, Student Conduct continues to succeed in fostering student development at UAA. The Student Conduct team strives to help students learn and grow in relation to UAA’s Core Learning Competencies, providing students with opportunities to learn how to communicate effectively, as well as successfully perform in professional, academic, and other life contexts. For instance, when students have disagreements with faculty members about acceptable classroom behavior, Student Conduct meets with all parties and fosters a dialogue to come to a shared understanding.

    Student Conduct engages students utilizing a variety of informal and formal resolution processes. Student Conduct consults with reporting parties to collaborate and determine the best approach to address the behavior. Many times, a developmental discussion and follow-up letter to the student is sufficient to promote learning. Other times, Student Conduct addresses conduct formally using the Student Conduct Review Procedures which provides students due process and can result in formative sanctions being assigned, when appropriate. For example, Student Conduct may assign a student to write a reflective essay, complete an educational module, or meet with a resource that could aid in the student’s success.

    Through alcohol, drug and wellness education, academic integrity resources, classroom presentations, and program meetings, Student Conduct supports students in learning personal, professional and community responsibility and engagement skills. Student Conduct role models equitable practices using several different approaches. First, Student Conduct uses sanctioning rubrics so all students are sanctioned consistently. Second, Student Conduct has a close partnership with the Office of Equity and Compliance to make sure any reports of possible discrimination are promptly reported. Third, the Dean of Students Office has a Student Conduct Advocates program where volunteers from a wide variety of backgrounds can support students through the conduct process.

  • Operating with Respect

    Operating with Respect

    The Student Health and Counseling Center (SHCC) strives to always put students first: from the point of the student’s first contact with the SHCC on the phone or at the front desk, serving the needs of students is the greatest priority. SHCC staff endeavor to treat each individual with respect and kindness and make the health center a welcoming place for all. With this student-first mantra in mind, SHCC made changes this past year to their check-in process, website and waiting room area to make the health center more friendly for LGBTQ+ students.

 

Aspiration #2: We create a culture of equity and inclusion by embracing our diversity.

  • Increase student, faculty and staff diversity.
  • Address and strive to eliminate systemic racism from our policies and practices.
  • Create a sense of belonging and community for marginalized groups.
  • Strengthen existing and develop new meaningful partnerships with Alaska Native tribes, corporations and organizations.
  • Focus and align priorities within the Diversity and Inclusion Action Plan with these strategies.
  • Building Community: UA Disability Support Conference

    Building Community: UA Disability Support Conference

    The UAA Disability Support Services office collaborated with Disability Support (DS) offices at UAS and UAF to host the inaugural annual conference for DS professionals, staff, and faculty. The six-day virtual conference focused on best practices and equity considerations to better serve our campus community members who experience disabilities. The conference included workshops, training and discussions on a wide range of topics. Over 100 staff, faculty, and student participants from across all UA campuses attended multiple sessions over the course of two weeks. The conference culminated with a Student Panel Discussion, bringing the event to a successful close.

    2021 UA Disability Support Conference Topics
    • Behind-the-scenes look at the UA Accommodations Process.
    • Exploring the kinds of accommodations and what might constitute a “fundamental alteration.”
    • Learning the basics of digital accessibility and what it can mean for students, staff and faculty.
    • Learning how to expand accessibility through Universal Design and by creating learning goals for individuals with wide differences in their abilities.
    • Presenting different assistive technology options that increase a person’s ability to engage in coursework.
    • Discussing the different roles assistance animals play in the campus context.
    • Learning about common mental health diagnoses found in the UA student population, their behavioral impacts, and how a variety of accommodations are used to support students.
    • A panel discussion with DS Directors exploring ADA Law history, recent changes, and applications in higher education.
  • Creating Connections Around Identity

    Creating Connections Around Identity

    In addition to the tremendous work that MSS began this year to build a sense of belonging for marginalized populations, other Student Engagement and Inclusion (SEI) departments also worked to create community and a sense of belonging, centered around identity. This year, Student Life and Leadership (SLL) created the new “Diversity & Civic Engagement Coordinator” staff position, which focuses on developing diversity, equity and inclusion work through the Student Activities team. SLL also continued to grow and develop the YouAA committee and identity-based programming. YouAA continued and fostered many partnerships and collaborations to share and celebrate the different race, ethnicity, and identity months. This included continuing their partnership with the Consortium Library on library guides for books, videos and articles for each identity month. The YouAA committee also partnered with MSS, Career Services and SLL to present the “Being BIPOC at Work” session.

    While moving forward with the YouAA programming and other initiatives, SEI also reworked their student assessment metrics to guide future programming decisions. SEI expanded their annual General Interest Assessment to ask students about demographic data including race, ethnicity, gender and sexuality and their sense of belonging on campus. The data from the 304 student responses will help SEI more specifically tailor their work to center students with marginalized identities.

    In addition to the work that SEI departments accomplished, Native Student Services also worked to create connections around identity. Some events were intentionally planned to be open to the entire campus community, while other programming was open specifically to Native students, staff, faculty, and community members. This was done with the request of students who wanted a safe, culturally sustaining and revitalizing space for connection and shared understanding amongst people of similar backgrounds.

    quotation markFor college, I was feeling anxious and confident at the same time to start the semester. As for after NET week, even though I attended for one day, I wasn’t so anxious because I was helped enroll into a class I need, figured out what placement tests I need to take for the school year, and was able to be in the NET class provided. I am so grateful for all the help and support from everyone in the program."

    ~ NET Week 2021 Participant

 

Aspiration #3: We embrace our role as a trusted and respected community partner.

  • Demonstrate value and meaningful progress on UAA 2025 aspirations.
  • Align and communicate UAA capacity to meet community needs.
  • Deepen and expand community engagement beyond current level.
  • Partnering with Leadership Anchorage

    Partnering with Leadership Anchorage

    This year Residence Life entered into an exciting new partnership with Leadership Anchorage, a leadership development program for Alaska leaders seeking to expand their impact in the community. Together, Residence Life and Leadership Anchorage explored ways in which Residence Life could help address the issue of Alaska having the lowest FAFSA completion rates in the country, since financial issues are one of the top reasons students move off campus. Three cohort members from Leadership Anchorage joined the Residence Life team to analyze data related to FAFSA completion among UAA students, host focus groups, create an assessment for alumni to better understand barriers to completion, and complete a broad benchmarking activity to identify best and promising practices. The result is a three-year plan for Residence Life aimed at harnessing the talent and knowledge within Residence Life, UAA, the UA system, and entities across the state to help students get the aid they need.

  • UAA Esports Lounge Team Charity Stream

    UAA Esports Lounge Team Charity Stream

    In the spring, the UAA Esports Lounge team expanded engagement between the community and UAA in a new and innovative way. Under the guidance of Student Life and Leadership, the Esports Lounge team planned and executed an esports charity stream over a 24- hour period. Many different student organizations participated, showcasing game play, different activities and engagement. This included the Psychology Club who played Jackbox Games with two members of the Jackbox staff, the Feminist Intersectional Rights Movement who played video games and led a discussion about feminism portrayal in the gaming industry, the Health Professions Student Organization Club who played Operation, and the Philosophy Club and Chi Alpha who both led a podcast talk that pertained to their club's areas of focus. The team raised over $4,000 for Children's Lunchbox exceeding their initial goal of $2,500. The event not only benefited a local non-profit but also allowed the public, students, faculty and staff to learn more about UAA and what it has to offer both through esports opportunities and campus involvement.

  • Responding to Statewide Workforce Needs

    Responding to Statewide Workforce Needs

    UAA Career Services collaborated with colleagues at UAF and UAS to offer a virtual statewide career fair this past fall. Nearly 500 students and alumni from across the UA system registered to participate in this event with 92 employer partners. There were more than 750 unique student-employer connections in one-on-one and group sessions. Collaborative events like the career fair demonstrate how well UAA partners with UA peers and takes a critical role in meeting community and statewide workforce needs.

    In addition to the fall career fair, UAA Career Services continues to increase employer accounts in Handshake, the University of Alaska’s career management platform for students and alumni. The Career Services team has focused on expanding employer contacts and accounts of employers in high-priority industries as defined by the UA Workforce Development Report. As of June 2022, this includes 52 positions in Aviation, 1,764 in Teaching and Education, 1,342 in Health, and 1,286 positions in Administration and Finance. Career Services reached out to Alaska Business 2021 Top 49ers, Alaska's top locally-owned companies ranked by gross revenue, to invite them to participate in Handshake. Currently, 23 of the Top 49ers now have an account in Handshake.

  • Alaska Airlines Center: Reopened and Partnering with the Anchorage School District

    Alaska Airlines Center: Reopened and Partnering with the Anchorage School District

    After nearly two years of serving as an emergency COVID-response center for the state, the Alaska Airlines Center (AAC) reopened this spring to operate once again as a sports and events venue. In reopening, the AAC is now partnering with the Anchorage School District (ASD) and the Alaska School Activities Association (ASAA) to meet the needs of the greater Alaska community. AAC hosted the ASAA tournaments this spring, bringing thousands of high school athletes and their families from across the state to UAA for basketball, volleyball and wrestling tournaments. AAC also hosted all ten of the ASD commencements. Under a contract mutually beneficial to AAC, ASD and ASAA, UAA also demonstrates how it is a trusted and respected community partner.

 

Aspiration #4: We positively impact communities and the world through innovation.

  • Strengthen interdisciplinary initiatives.
  • Enhance scholarship, service and teaching related to the Arctic, aligned with UAA’s mission.
  • Increase external sponsorship of research, scholarship and creative activities, expanding student opportunity where possible.
  • Residential Curriculum: Fostering a Well-Rounded Student Experience

    Residential Curriculum: Fostering a Well-Rounded Student Experience

    This year, Residence Life implemented a new residential education model that was intentionally and meticulously designed over a two-year period based on a curricular approach to learning. The Residential Curriculum is founded upon the educational priority: “As a result of living on campus at UAA, residents will be socially responsible and educated individuals who are positively connected to their communities.” In order to achieve this priority, the curriculum employs a series of goals, each of which has implementation strategies. The learning goals include:

    • Educational Success: Residents will cultivate skills and gain knowledge of resources that contribute to their academic success. Residents can apply these skills in real world settings, while learning how to advocate for what they need to be successful.
    • Social Responsibility: Residents will develop an understanding of their own identity and impact on the community. Socially responsible residents will increase their appreciation for other cultures and perspectives and will take a proactive approach to finding solutions to injustices.
    • Community Connectedness: Residents will be engaged, invested, and collaborative members of society. Out of a sense of belonging, residents will utilize their education to make positive and innovative contributions to their communities.

    To reach these goals, Residence Life works with a variety of partners across campus and the Anchorage community to help residents learn through interdisciplinary programming. The Residential Curriculum is the foundation for UAA's residential experience and enables the residential community to continue to improve, evolve and grow through a well-defined pathway.

 

Aspiration #5: We accelerate excellence through continuous improvement.

  • Reduce barriers and redundancies in administrative processes.
  • Enhance revenue and financial sustainability through increased enrollment, external support, fundraising and fee-for-service entrepreneurial activities.
  • Strengthen UAA’s environmental sustainability practices.
  • Diminishing Barriers and Increasing Consistency in Disability Support Accommodations

    Diminishing Barriers and Increasing Consistency in Disability Support Accommodations

    In early 2021, UAA Disability Support Services joined forces with their UAF and UAS Disability Support (DS) colleagues to make the request for accommodations experience for students at any UA location consistent. In doing so, they discovered that each university's DS office was collecting different information from the students. The DS offices at the three MAU’s developed a single, comprehensive Disability Services Registration Form to be used across all campuses. With the implementation of this form, the student fills out this customized DocuSign™ form a single time, no matter the campus. Behind the scenes, DS staff worked in partnership at the campus level to seamlessly provide reasonable accommodations for the student who may be enrolled in courses at several campuses. This removed the burden from the student to establish services at each office for their ADA accommodations. By streamlining this process and reducing the redundancies in the process, the UA DS offices have tremendously improved the student experience with accommodations requests as well as fostered greater financial sustainability.

    quotation markJust wanted to reach out with a big THANK YOU for all that you do to support our students! I’ve heard no fewer than 3 stories this week from students with accommodations describe how quickly and easily you’re helping them get set up for Fall."

    ~ Veronica

  • Accelerating Excellence: Earn on the Way

    Accelerating Excellence: Earn on the Way

    The Office of the Registrar, in partnership with the Provost’s Office, expanded the original “AA on the Way” option, which offered students the opportunity to apply to graduate with an Associate of Arts (AA) General Program if they were pursuing a baccalaureate degree at UAA. Now expanded and known as “Earn on the Way,” students pursuing a baccalaureate degree at UAA may submit an application to earn an occupational endorsement certificate, undergraduate certificate, or associate degree. Additionally, students pursuing an associate degree at UAA may submit this application to earn an occupational endorsement certificate or undergraduate certificate. “Earn on the Way” helps build the culture of excellence at UAA by allowing more students to note their concrete achievements along the way, motivating them towards their stated goal or, conversely, allowing them to walk away with something earned.

  • New Marketing Vendor: Brilliant Media

    New Marketing Vendor: Brilliant Media

    This past year, multiple Student Affairs departments moved to working with a new local marketing vendor, Brilliant Media. With their assistance, UAA can be more nimble in adjusting messaging to prospective students based on responses from market analysis. This partnership with Brilliant Media has already enhanced revenue for UAA through more efficient targeting of prospective students.

    UAA Admissions, in partnership with Advancement, developed new outreach strategies across different internet platforms to increase the visibility and exposure of UAA. Throughout the year Admissions worked monthly with Brilliant to implement Google ads, banner ads, and video spots that both highlight UAA and complement traditional outreach efforts. These efforts focused on campaigns for military/veteran students, promoting incoming student scholarship opportunities, and creating awareness of what UAA offers with the traditional-aged college population. In addition to the awareness campaigns, UAA Admissions shared prospective student and admitted student lists to enable Brilliant Media to engage in targeted ad campaigns that pushed registration.

    Campus Services and Residence Life’s partnership with Brilliant Media this year transformed the way these departments marketed the experience of living on campus to prospective students and their families. Through the use of geofencing and thoughtfully identified keywords from searches, the professionally and beautifully developed videos and banner ads created by the company reached thousands of prospects in UAA’s target demographics groups and geographic areas with traditionally high yields.


Office of Student Affairs

icon of target with arrow in centerMission

Comprising the Vice Chancellor for Student Affairs (VCSA) and the VCSA’s support staff, the Office of Student Affairs provides leadership and guidance for the entire division. The Office of Student Affairs support departments by providing fiscal oversight and assistance with assessment and professional development needs.

icon of a cogCore Functions

  • Assessment and reporting
  • Budget oversight
  • Professional staff development
  • Research and data analysis
  • Student Affairs leadership and strategy
  • Website, technology, and communications support

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Student Affairs finalized a standing set of unit-wide key performance indicators (KPI), which were initially developed by the Student Affairs Assessment Team to serve as data-driven assessments of the Student Affairs Core Themes:

  • Advance the Profession
  • Student Learning and Success
  • Student Centeredness
  • University and Community Partnerships
  • Student, Staff and Faculty Well-being

To view the full set of Student Affairs KPI’s, visit: uaa.alaska.edu/about/student-affairs/assessment/kpi.


Admissions

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Mission

The Office of Admissions has three teams that work together to meet university recruitment and enrollment goals. The Office of Admissions efficiently serves students, staff, and faculty in support of the University’s open mission while adhering to national best practices and regulations. 

Admission Operations

The Admissions Operations team compiles and assesses every applicant’s academic history to make admission decisions for graduate, undergraduate and international students. This team is also responsible for determining residency.

Student Recruitment

The Student Recruitment team provides outreach services and information to a broad community of departments, faculty, staff, and prospective students. Services and information provided by Recruitment are intended to assist prospective students, their families and support networks with the college application and admissions processes and facilitate communication between prospective students and the University.

Communications

The Communications Team supports strategic enrollment goals through the development and implementation of various print and digital communication efforts that purposefully engage new and prospective students in a clear and consistent manner. The team focuses primarily on admission and recruitment initiatives in support of institutional enrollment objectives but secondarily supports a broad spectrum of Student Affairs efforts.

 

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Core Functions

  • Community engagement
  • CRM management
  • Future student outreach publications
  • High school counselor relations
  • International student admission coordination & processing
  • National Student Exchange (NSE) administration
  • New admits to enrollees conversion
  • Prospective student cultivation
  • Residency processing
  • Student and Exchange Visitor Program (SEVIS) management
  • UA Scholars at UAA recruitment
  • Undergraduate and graduate student admissions coordination and processing
  • Undergraduate student recruitment:
    • In-state and out-of- state recruitment
    • Returning learners recruitment
    • Transfer student recruitment
  • Visa regulatory compliance oversight

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  • Academic Preview Days
  • Explore UAA
  • Green & Gold Visit days
  • Junior Day at UAA
  • Kids2College
  • Seawolf Transfer Trail
  • UA Scholars Night
  • UAA Application Days
  • UAA Student Ambassador program

 

Icon of circle with number hashtag within By the Numbers

Started Applications: Fall 2021 to Fall 2022 Comparison

Started Applications Fall 2022 Fall 2021 Rate of Change
January 1 2,106 1,828 +14%
March 15 3,410 3,061 +10%
May 1 4,266 3,886 +9%
July 1 5,320 5,029 +5%

Fall 2021 Undergraduate Funnel 

(as of July 1, 2022)

Type Participant Number
Inquiries 8,161
Submitted Applications 5,357
Admitted 3,843
Enrolled 1,894

International Students Headcount

120 international students. Top three countries where international students are coming from:

  •  Canadian flag with red, white, red vertical stripes and red maple leaf in the center. Canada: 26 students in fall 2021.
  • South Korean flag with red and blue swirled circle and four sets of black bars surrounding it. South Korea: 24 students in fall 2021.
  • Chinese flag that is red with yellow large star and semi-circle of four smaller stars around it in the top left corner of the flag. China: 8 students in fall 2021.

Alaska Airlines Center

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Mission

The Alaska Airlines Center provides the UAA campus and greater Anchorage community with a state-of-the-art sports and community events venue. The 196,000 square foot facility offers community members a beautiful and welcoming place for a variety of athletic and non-athletic events year-round.

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Core Functions

Full-service venue hosting athletic events, concerts, trade shows, festivals, and ceremonies.

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Signature Programs

  • Alaska School Activities Association annual statewide high school basketball tournament
  • Commencement
  • Varsity Sports Grill

Career Services

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Mission

Career Services prepares and empowers students and alumni at every stage of their career journey with skills, experiences, and connections to achieve their professional goals. Career Services guides students through career exploration and provides opportunities to develop professional skills, engage with industry partners, and build connections to transition successfully and confidently beyond graduation.

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Core Functions

  • Career exploration, advising and preparation
  • Employer and alumni engagement
  • Internship and job opportunity connections
  • On-campus employment and federal work-study promotion

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Signature Programs

  • Accounting Recruitment Week
  • Anchorage Alaska College & Career Fair
  • Annual Fall & Spring Career Fairs
  • Handshake, Career Management Platform
  • National Career Development Month

Icon of circle with number hashtag within By the Numbers

  • 139 career appointments were held with students during FY22 and 384 students reached in other student outreach (workshops, collaborative programming, classroom presentations, student organization presentations).
  • 10,227 UAA student and alumni accounts activated in Handshake with 1,874 unique logins.
  • 1,667 new employers approved by UAA in FY22 to participate in Handshake and 6,209 approved jobs.
  • 4 fairs hosted with a total of 691 students and 261 employer/exhibitors participating.
    • 91 UAA students attended the UA Statewide Fall Career Fair, which was held virtually. A total 0f 219 students and 92 employers participated.
    • 284 students participated in the virtual Alaska College & Career Fair, which hosted 97 exhibitors.
    • 48 students attended UAA Accounting Recruitment Week that included orientation, meet the firms and on-campus interviews with 11 employers.
    • 140 students participated in the UAA Spring Career Fair with 61 employers.

Dean of Students Office

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Mission

Student Conduct

As a central function of the Dean of Students Office, Student Conduct promotes a safe campus environment by educating students about their freedoms, rights, and responsibilities. Student Conduct engages students in a developmental process to help them understand the impact of their behavior on themselves and the UAA community.

Care Team 

The mission of the UAA Care Team is to promote a safe, caring and productive learning, living, and working environment for students at UAA. This is accomplished by addressing the needs of students through service coordination, assessment, and the implementation of individualized support plans.

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Core Functions

  • Alcohol, drug and safety education
  • Care Team
  • Conflict resolution services
  • Federal mandate compliance
  • Student advocacy
  • Student behavior intervention and crisis response
  • Student Code of Conduct administration
  • Student ethical development

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Signature Programs

  • Constitution Day
  • National Collegiate Alcohol
  • Awareness Week
  • Safety Awareness Month
  • SafeZone
  • Sober Living Groups

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By the Numbers

  • 478 student emergency fund awards and total amount awarded $805,573.
  • 28 tables and programs sponsored by the Alcohol, Drug, and Wellness Educator on topics including campus safety, suicide prevention, healthy sexuality, COVID-19, mental health, spring break safety, safe alcohol consumption, alcohol and marijuana awareness, wellness, and self-care, with approximately 1,150 students engaged.
  • 485 Care Reports, which included 125 mild cases, 326 moderate cases, 30 elevated cases, and 4 critical cases.
  • 12 meetings held by UAA’s Alcohol, Drug, and Wellness Educator with students who violated UAA’s AOD policy.
  • 294 student misconduct cases, of which 31 were reported from community campuses. The total cases represent a 36% increase from FY21. The largest type of misconduct case was academic misconduct, with 113 cases (a 4% decrease from FY21). There were 19 cases where students were found responsible for misuse of alcohol, which is significantly lower than prior years due to less students living on campus in FY22.
  • 2 cases were processed in which UAA imposed major sanctions (suspension or expulsion) on students found responsible for violating the Student Code of Conduct.

Disability Support Services

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Mission

The mission of Disability Support Services (DSS) is to empower, support, and advocate for students who experience disabilities by partnering with the University community in the provision of equal access to all curricular and co-curricular programs, facilities, services, and activities.

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Core Functions

  • Academic adjustment and programmatic accommodation management
  • Advocacy for students who experience disabilities
  • ASL, assistive technology and alternative format management
  • Complaint resolution services
  • Faculty and staff accessibility training and consultation

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Signature Programs

  • Delta Alpha Pi International Honor Society
  • Disability Awareness Month

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By the Numbers

  • 342 unduplicated students received accommodations for 2022. Summer- 45, Fall - 235, Spring 218. This is essentially the same as 2021.
  • 748 class sessions had ASL interpretation by 2 staff and 8 contract interpreters.
  • 1,154 classes had at least one student receiving accommodations (25% of all classes)
  • 234 tests were administered. Of those, 9 required specialty proctoring via zoom.
  • 1,163 requests for testing accommodations (+300%) ; 560 requests for Flexibility with Deadlines or Attendance +334%; 772 requests for notetaking accommodations by recording or peer =797%

quotation markI wanted to thank you and The UAA Department of Disability Services for your assistance. I wanted to express my gratitude to you for providing me with help in the course of my education at UAA. Your expertise, dedication - thanks to you has helped make life easier for me. Thank you for taking time out of your schedule to talk to me and tackle my issues. Couldn't have done it without you. I'm sincerely grateful."

~ Debra


Event & Hospitality Services

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Mission

Nestled in the heart of the U-Med district, UAA Event and Hospitality Services is here to make campus events and year-round overnight accommodations the best they can be. Low prices and top notch customer service make UAA an unbeatable choice for campus and community event needs. From small meetings to weddings, large events and fully-staged performances, Event and Hospitality Services has the venue to fit a wide variety of needs.

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Core Functions

  • Conference and event hosting services
  • Guest housing
  • Hospitality business administration
  • Wendy Williamson Auditorium administration

General Support Services

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Mission

With an unwavering dedication to student and customer service, General Support Services (GSS) delivers a wide range of campus and community support services including graphic design, copy and print services, intra-campus mail, campus recycling, and surplus and relocation services.

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Core Functions

  • Campus recycling and sustainability
  • Copy and print services
  • Graphic design services
  • Mail services
  • Office relocation services
  • Surplus property sales
  • UAA property inventory management

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Signature Programs

  • Copy and Print Center
  • GovDeals online surplus sales
  • Seawolf Postal Express

First-Year Experience

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Core Functions

  • New student orientation programming

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Signature Programs

  • Howl Days
  • Wolfpack

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By the Numbers

  • 465 students participated in Howl Days orientation for Summer and Fall 2021 semesters. Of those, 343 attended in person or virtually and122 selected the self-guided virtual option.
  • 135 students participated in Howl Days orientation for Spring 2022 semester. Of those, 81 attended in person or virtually and 54 selected the self-guided virtual option.
  • 219 total students attended in-person Seawolf Ready events in spring 2022 at nine high schools. In addition, 18 students attended virtual Seawolf Ready event.

Military & Veteran Student Services

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Mission

The mission of Military and Veteran Student Services (MVSS) is to provide the highest quality support to service members, veterans and their families by equipping our students with the tools necessary for success. MVSS strives to simplify the transition from the military into higher education while fostering a receptive, knowledgeable and understanding community within the university.

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Core Functions

  • Military and Veteran student assistance, support and advocacy
  • Military Tuition Assistance processing
  • VA educational benefits counseling and processing

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Signature Programs

  • Military and Veteran Student Resource Center
  • Military Honor Cords
  • Seawolf Boot Camp
  • Veterans Work Here
  • VetSuccess on Campus

Air Force ROTC members marching on UAA airfield

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By the Numbers

  • 1,191 military and veteran students.
  • 979 students were certified for VA educational benefits.
  • 17,879 credits were certified.
  • $5,682,243 received for VA educational benefits and DoD tuition assistance.

Multicultural Student Services

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Mission 

Multicultural Student Services (MSS) at UAA is committed to uplifting students with marginalized identities through fostering a sense of community and belonging, co-creating meaningful engagement for holistic student development, and transforming the cultural roots of systemic inequities.

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Core Functions

  • Academic success and personal development programming
  • Cultural programming
  • Student advocacy
  • Student retention and graduation promotion

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Signature Programs

  • MSS Graduation Celebration for Students of Color and International Students
  • Identity-based Affinity Programs
  • Lavender Graduation Celebration
  • Students of Excellence

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By the Numbers

  • 4,667 students identify as Students of Color and/or international students (previously reported as AHAINA), 37.5% of all UAA students.
  • 74.4% students served by MSS returned from fall to spring.
  • 471 recorded in-person MSS visits.
  • 28 events with 556 participants (including duplicates). This includes 4 rainbow events with 200 participants.

quotation markLavender Graduation was an affirmative and important experience for me because I got to celebrate an identity that took a lot of self love and work to understand. To have that recognized and honored by mentors at UAA was transformative. Also it was a blast! Great entertainment and food."

~ Devin Hutchings


Native Student Services

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Mission

Native Student Services (NSS) provides support services that target the needs of Native and rural students in their transition, adjustment, and success at UAA. NSS fosters a sense of belonging on campus for Native students which encourages and supports student success. In establishing strong collaborative partnerships and effective working relationships, NSS hosts enrichment programs, internships, and other opportunities that complement the academic pursuits of Native students.

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Core Functions

  • Academic success and personal development programming
  • Alaska Native community development
  • Alaska Native and rural student transition services
  • Cultural programming
  • Student advocacy
  • Student retention and graduation promotion

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Signature Programs

  • Native Values Discussions
  • NET Program
  • NSS Graduation Celebration
  • NSS Scholarship and Internship Fair

quotation markI am so grateful to have been a part of this class and look forward to continuing to be a part of this group forever. The feelings of belonging, sense of solidarity, and revitalization I have after each class amazes me. I wish that all classes could be this way and that everyone had a class like this in every stage of life. It’s vital to have a connection like this for me now. I don’t know how I could’ve managed getting through the semester without you all!"

~ NET Program Participant in the Spring 2022 NET Course

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By the Numbers

  • 41 NET students for 2021-2022.
  • 64% retention from fall-spring of fall 2021 degree-seeking student cohort. Anticipated 64% fall-fall retention.
  • 75% retention anticipated for spring 2022 degree-seeking student cohort.
  • 594+ advising appointments; 230+ individual students.
  • 60 events with 1,714 attendees total, including duplicates.
  • 453 office visits with 84 individual students.

quotation markI liked how the Elders were invited to come and speak and share their stories. And I like how there were other UAA faculty who came and shared their stories of success and how they got through college to get their Doctorates degree, and various other achievements. It gave me the confidence that I can achieve my goals too if I stay persistent and work hard through my classes."

~ NET Program Participant in the Spring 2022 NET Course


Office of Campus Services

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Mission

The Office of Campus Services provides strategic leadership, vision, and financial oversight to the diverse portfolio of UAA’s auxiliary enterprises: Housing Facilities & Finance; The Alaska Airlines Center; Campus Dining; Seawolf Bookstore and Gear Shop; Parking Services; and General Support Services. The mission of Campus Services is to support access to higher education by offering exceptional services to our students and campus community with a keen focus on value.

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Core Functions

  • Auxiliaries and recharge centers business planning
  • Campus-wide dining and catering contract administration
  • Housing facility operations, 24/7 maintenance, renovations and fiscal management

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Signature Programs

  • Seawolf Dining
  • Food insecurity meal assistance

Office of Enrollment Services

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Mission

The Office of Enrollment Services provides leadership and guidance for essential enrollment-related functions in support of institutional enrollment goals. Enrollment Services also oversees electronic services personnel who support hardware, software, and business processes and provide data access, training and new technical solutions for the university.

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Core Functions

  • Application software creation, training, and management
  • Enrollment planning
  • Enrollment Services student experience oversight
  • Imaging services management
  • OnBase oversight
  • Student data access and training
  • Student data query development

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By the Numbers

  • 25,776 phone calls were received by the main Enrollment Services phone line in FY22.
  • 1,664 students assisted at the Enrollment Services Center.

Office of Financial Aid

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Mission

The Office of Financial Aid strives to make a significant and positive difference in the lives of students through quality customer service that meets their educational needs while serving UAA through the efficient and timely processing and delivery of financial aid.

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Core Functions

  • Financial aid counseling and education
  • Regulatory compliance oversight
  • Student financial aid administration
  • Student financial literacy
  • Scholarship management

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Signature Programs

  • Savvy Seawolf

quotation markTo the donor that provided this scholarship, I truly cannot express my gratitude in words. As a first generation college student, there are a lot of things that are new and stressful to me about the college experience, especially the financial issues that come with it. Receiving this scholarship puts a huge dent in the debt I would have had coming out of college. I greatly appreciate your donation and intention for students like me to be able to get an education and contribute to the progress and improvement of Alaska."

~ Hailey Hodgins, Seawolf Opportunities Scholar

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By the Numbers

  • 6,434 students received financial aid.
  • 39.2% (n=4,641) of continuing students filed a FAFSA.
  • 16,491 FAFSAs transactions were reviewed/processed.
  • 2,011 students were chosen to complete verification. Of those students, 1,651 completed that process for a completion percentage of 82.1%.
  • 511 unduplicated students received a UA Scholars award during FY22.
  • 1,524 students received the Alaska Performance Scholarship (APS) during FY22.
  • 402 students received both the APS and UA Scholars award in FY22.
  • $44.7M in financial aid disbursed, which includes all funds plus $112,021 in Federal Work Study monies.
  • $9.9M of HEERF monies disbursed in FY22 to 5,053 students. This is separate from the $44.7M disbursed and does not include the HEERF money allocated to the emergency fund and distributed through the Dean of Students office.

Office of the Registrar

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Mission

The mission of the Office of the Registrar is to provide integrated services that maintain and protect the integrity of student and academic records and ensure compliance with all related policies and procedures. The Office of the Registrar is committed to quality and accuracy with responsive, efficient, and proactive support to internal and external constituencies.

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Core Functions

  • Academic course schedule production and maintenance
  • Academic room scheduling
  • Academic transcript production
  • Catalog management
  • Course registration and management
  • Degree auditing, awarding and verification
  • Enrollment reporting and verification
  • FERPA training and compliance oversight
  • Transfer credit evaluation

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Signature Programs

  • CAT (electronic catalog)
  • CIM (electronic curriculum process)
  • CLSS (electronic scheduling software)
  • DegreeWorks
  • Seawolf Transfer Trail
  • Schedule Planner & Public Search
  • Transfer Evaluation System (TES)

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By the Numbers

  • 671 courses/programs changes processed.
  • 1,687 degrees/certificates awarded to Anchorage campus students (including Occupational Endorsement Certificates). This number includes summer 2021, fall 2021 and spring 2022 graduates.
  • 11 incoming students were placed at UAA through the National Student Exchange (NSE) and 15 outgoing students placed at other participating NSE schools.
  • 2,819 students were evaluated and granted transfer credit earned at 1,009 different institutions.
quotation markI had difficulty with my senior tuition waiver. Shauna Bushnell was so pleasant and helpful, walking me through the correct procedure."
Office of the Registar staff members congratulating UA Scholar class of 2022

Parking Services

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Mission

Parking Services is committed to supporting the University of Alaska Anchorage campus community by creating a welcoming environment through the delivery of excellent service. We provide support to the campus community on all parking-related needs in a friendly and efficient manner; We strive to provide safe and well-maintained parking facilities while ensuring equitable parking for all our guests.

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Core Functions

  • Parking permit sales and enforcement
  • Alternative and multi-modal intra- and inter-campus transportation

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Signature Programs

  • Call Team safety escort services
  • UPASS public transportation MoA Partnership
  • Valley Transit
  • Vehicle lockout and jump start services

Residence Life

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Mission

The Department of Residence Life (DRL), including the Alaska Native, Indigenous, and Rural Outreach Program (ANIROP) and Cama-i Room, seeks to create a safe and inclusive environment that supports personal and educational growth, leadership, wellness and citizenship through intentional programming and outreach. In partnership with students, faculty, staff and the greater Anchorage community, we provide opportunities to empower residents as community members and as evolving individuals who contribute to society. 

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Core Functions

  • Academic success and personal development programming
  • Community development
  • Community living standards education and accountability
  • Paraprofessional employment and training
  • Resident behavior intervention and care management
  • Residential living education
  • Student crisis response
  • Student safety and facility security

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Signature Programs

  • Alaska Native, Indigenous, & Rural Outreach Program
  • Cama-i Room
  • Dining with the Deans
  • Faculty-in-Residence
  • First-Year Residential Experience Passport Series
  • Living Learning Communities
  • Residence Hall Association
  • Welcome Home Weeks

quotation markComing from two years of intermittent isolation and general negative personal feelings that have overall hampered my experiences and life goals, the ability to fully integrate with such a tightly-knit and communicative community has been one of the most helpful things in my life. In my opinion, UAA ResLife has been the largest juncture of personal growth for me in recent memory."

~ Residential Student 

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By the Numbers

  • 385 students lived on campus in Fall 2021, occupying 60.6% of 635 available beds.
  • 335 students lived on campus in Spring 2022, occupying 52.8% of 635 available beds.
  • 83 students participated in a Living Learning Community (LLC) in FY22, including:
    • 5 Rural Alaska First-Year Transition LLC participants
    • 11 University Honors & UA Scholars LLC participants
    • 10 Aviation LLC participants
    • 18 Health Sciences & Professions participants
    • 39 Alaska Native Science & Engineering Program participants
  • 16 Resident Advisors (RA) served 385 students living on campus in fall 2021, a ratio of 24:1. Two Peer Academic Wellness (PAW) Leaders also served, one in North Hall (129 residents) and one in West Hall (102 residents).
  • 19 Resident Advisors (RA) served 335 students living on campus in spring 2022, a ratio of 18:1. Three Peer Academic Wellness (PAW) Leaders also served, two in North Hall (101 residents) and one in West Hall (91 residents).
  • 152 Care Reports managed by Residence Life staff for 125 residents in FY22, a 4.4% decrease from FY21 (159 Care Reports). Residence Life used Care Reports to track residents who entered quarantine or isolation due to COVID-19. Of the 152 Care Reports in FY22, 64 were related to COVID-19 (52 isolation cases and 12 quarantine cases).
  • 73.1% of students living on campus in fall 2020 returned for fall 2021. 83.1% of students living on campus in fall 2021 returned for spring 2022. 

Student Health & Counseling Center

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Mission

The mission of the Student Health and Counseling Center (SHCC) is to promote the optimal health of the UAA community by providing access to high quality and affordable primary outpatient health care, preventative health care, individual and group counseling, and community health promotion outreach. It is through this pursuit that the SHCC supports the mission of UAA and the growth of each individual.

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Core Functions

  • Campus public health advocacy
  • Counseling services
  • Health and wellness education
  • Immunization compliance management
  • Preceptor training
  • Physical health care

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Signature Programs

  • Bringing in the Bystander
  • Gatekeeper Suicide Prevention Training
  • Finals Week Lunch
  • Emergency Food Cache
  • Peer Health Education Program

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By the Numbers

  • 1,930 students were served at the SHCC in FY22, a 20% increase from FY21.
  • 9,697 scheduled and walk-in encounters occurred at the SHCC during FY22, reflecting a 2% decrease from FY21 when 9,851 encounters were provided. Of these encounters, 5,849 were for physical health concerns and 3,848 were for mental health reasons.
  • $42,805 of savings for immunizations in FY22, obtained for eligible students by utilizing the Alaska Vaccine Access Program (AVAP) through the SHCC.
  • 272 individuals engaged in 17 presentations of Bringing in the Bystander Training which is a 123% increase in participation from FY21. These presentations moved from a virtual format in the fall semester to an in-person format during the spring.
  • 69 individuals participated in 3 presentations of Gatekeeper Suicide Prevention Training during FY22, a 73% increase in participation from FY21.
  • 120 emergency food bags were distributed during FY22.
  • 4 peer health educators participated in providing health education programs on campus for other students.

Top Three Physical Health Reasons Students Utilized SHCC Services

Reasons FY22 Student Appts FY21 Student Appts Rate of Change
Most Common: Immunizations, TB & Infectious Disease Testing 1,686 1,932 -13%
2nd Most Common: COVID-19 Screening 848 1,395 -39%
3rd Most Common: Illness, Injury & Follow-up Appts 945 521 +81%

Top Three Mental Health Reasons Students Utilized SHCC Services

Reasons FY22 Student Appts* FY21 Student Appts Rate of Change
Most Common: Anxiety-related Symptoms 288 (2,013) 1,318 +53%
2nd Most Common: Depression-related Symptoms 230 (901) 976 -8%
3rd Most Common: ADD-related Symptoms 85 (662) 846 -22%

*SHCC began a new way of tracking student appointments in FY22: by individual patients treated for that diagnosis rather than by the total visits. Individual patient numbers are listed with the total visits in parentheses below.

Findings from the 2022 Student Satisfaction Survey

  • 97% of students stated they were satisfied or very satisfied with the services they received at the SHCC.
  • 94% of students reported being satisfied or very satisfied with the physical health services they received at the SHCC.
  • 93.2% of students reported being satisfied or very satisfied with the mental health services they received at the SHCC.
  • 96.8% of students were satisfied or very satisfied with the ease of scheduling an appointment at the SHCC.
  • 94.4% of students were satisfied or very satisfied with the services provided by the front desk.
  • 97.5% of students felt their healthcare provider answered their questions very well or moderately well.
  • 96.8% of students felt their provider explained their followup care very well or moderately well.
  • 66.9% of students were satisfied or very satisfied with the comfort of the waiting area.
  • 94.8% of students thought the location of the SHCC was convenient or very convenient.
  • 86.8% of students reported that the health services they received were helpful to their academic success.

Student Life and Leadership

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Mission

Student Life and Leadership at UAA cultivates an engaged campus community. We do this through the following:

  • Welcoming and inclusive environments
  • Involvement opportunities
  • Leadership development

quotation markBeing involved in student organizations have brought to me so many opportunities to take on and participate in. It has impacted my life for the future career/life journey. It is life-changing for me and other members of these organizations."

~ Engen Sundberg, Accounting Club President for 2022-2023 

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Core Functions

  • New student orientation programming
  • Student activities and campus programming
  • Student clubs and fraternity and sorority life
  • Student governance and boards
  • Student involvement and engagement
  • Student leadership development
  • Student ombuds services
  • Student recognition programs
  • Student Union operations and facilities management

 

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Signature Programs

  • Bartlett Lecture Series
  • Chancellor’s MLK Student Appreciation
  • Concert Board
  • Club Council
  • Daily Den
  • Howl Days
  • Hugh McPeck Gallery
  • Green Fee Board
  • KRUA 88.1 FM
  • Seawolves Serve
  • Student Commencement Speaker
  • Student Union Advisory Board
  • Student Union Coffee Shop, Esports Lounge, Gear Room, and Info Desk
  • The Northern Light
  • UAA Leadership Honors and Awards
  • UAA Leadership Programs
  • UAA Life
  • UAA Traditions: Campus Kick-Off, Homecoming, Winterfest
  • UAA Votes
  • UAATix.com
  • USUAA Student Government
  • Wolfpack
  • YouAA—Cultural, Heritage, and Identity Celebrations

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By the Numbers

  • 16 events hosted by the Concert Board in FY22 with 1,033 attendees, a 206% increase from FY21. Events included multiple UAA at the Movies, Open Mic Nights, and subsidized tickets to Anchorage Concert Association programs.
  • 8 Students received leadership honors from UAA in FY22, compared to 11 students in FY21.
  • 34 student clubs registered through UAALife by Student Organization Services, a decrease of 28% from FY21. Within the 34 student clubs, 129 students participated as Student Club Officers.
  • 100+ events presented by areas within Student Life & Leadership in FY22, with a total of over 4,000+ participants. This included 96 events presented by Student Activities in FY22 with a total of 2,042 participants.
  • 101,872 entries into the Student Union from July 1, 2021 to June 30, 2022. Building hours were 8:00 am to 6: 00 pm Monday through Friday.
  • 538 room reservations facilitated by Student Union building management staff.

Union of Students at UAA (USUAA)

The Union of Students at UAA (USUAA) accomplished an impressive cadre of work and advocacy on behalf of students this year. During 2021–22, the USUAA Assembly approved eleven pieces of legislation, including one bylaw amendment, one bill and nine resolutions.

In addition to their legislative initiatives, USUAA Assembly members served diligently on multiple search committees for upper administration and academic leadership positions. USUAA members also created a video to promote Zero Cost Textbook course materials, which was sent out with one of their monthly email updates to students. The achievements of the USUAA student leaders is inspiring, decidedly moving the University forward in its aspirations to put students first and accelerating excellence through continuous improvement.

USUAA Assembly Members 2021-22

  • Fall 2021

    Fall 2021 Membership

    President

    Tuan Graziano

    Vice President

    Esther Dale

    Senators
    • Zach Ahrens
    • Shanone Tejada
    • Alfin Nyamasyo
    • Ella Bryner
    Delegates

    Katie Scoggin

    Liaisons
    • Muhammad Khan
    • Lacey Wallace
  • Spring 2022

    Spring 2022 Membership

    President

    Tuan Graziano

    Vice President

    Esther Dale

    Senators
    • Zach Ahrens
    • Shanone Tejada
    • Alfin Nyamasyo
    • Ella Bryner
    • Jac Norvell-Moomaugh
    • Jiale Turner
    • Sky Donald Jr.
    • Arielle Himelbloom
    • Albiona Selimi
    Delegates
    • Katie Scoggin
    • Matt Green
    Liaisons

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USUAA 2021-22 Legislation

  • Bill #22-01: Supporting the Soft Launch of UAA Food Pantry

    Bill #22-01: Supporting the Soft Launch of UAA Food Pantry

    Recognizing the importance of ensuring all students have access to nutritious food, the USUAA Assembly voted to support the soft launch of the UAA Food Pantry with $1,000. The UAA Food Pantry was established by the School of Allied Health to help UAA students who experience food insecurity by offering a more comprehensive selection of foods for students and their households of up to four people. The funds allocated by USUAA were used to purchase initial food supplies.

  • Bylaw Amendment #22-01: Establishing USUAA Land Acknowledgement

    Bylaw Amendment #22-01: Establishing USUAA Land Acknowledgement

    In recognition and support of the Indigenous peoples and caretakers of the land on which UAA is located, USUAA voted to add a land acknowledgement to the beginning of every USUAA General Assembly meeting: Before we begin, USUAA would like to acknowledge the Dena’ina people whose ancestral land we gather on. We also acknowledge, with gratitude, all the Indigenous people of Alaska, for their continued care of the lands on which we live and work on. May we all be good stewards of these lands. Chin’an (Thank you).

  • Resolution #22-01: Prioritizing Student Testimony at Board of Regents Meetings

    Resolution #22-01: Prioritizing Student Testimony at Board of Regents Meetings

    Through this resolution, the USUAA Assembly called on the University of Alaska Board of Regents to revise and amend their bylaws and governing policy to prioritize student testimony to be heard first during public testimony sessions. As public testimony is often capitalized by staff, faculty, and alumni, this resolution would allow student opinion and concerns first.

  • Resolution #22-02: Support for the University of Alaska, Anchorage AY2023 Tuition Proposal

    Resolution #22-02: Support for the University of Alaska, Anchorage AY2023 Tuition Proposal

    USUAA supported UAA Chancellor Sean Parnell’s proposal for the University of Alaska Anchorage to not increase tuition for the next academic year in an effort to keep education affordable. USUAA advocated keeping tuition flat to prevent raising the financial barriers for current and potential students.

  • Resolution #22-04: Governance Groups Participation in UA President Search

    Resolution #22-04: Governance Groups Participation in UA President Search

    The USUAA Assembly requested that then interim President Pitney continue in the interim role for such time necessary to gather input from the various governance groups and stakeholders across the UA, which time shall be no less than 60 days.

  • Resolution #22-05: Shuttle Service for AY2023

    Resolution #22-05: Shuttle Service for AY2023

    USUAA recommended the reinstatement of the Seawolf Shuttle service with limited in-house operation, servicing housing to main campus with multiple stops on main campus for fall of AY2023 and expansion if needed.

  • Resolution #22-06: Supporting HB 229 (2022)

    Resolution #22-06: Supporting HB 229 (2022)

    Through this resolution, the USUAA Assembly supported any measures taken by any individual, group of individuals, entity, or organization to protect the Higher Education Investment Fund (HEIF) and to continue the security of scholarships, grants, and financial aid to further the education of students in the State of Alaska.

  • Resolution #22-07: Supporting SB 10 (2022)

    Resolution #22-07: Supporting SB 10 (2022)

    Recognizing how greatly the COVID-19 pandemic continues to affect the financial stability of many students, USUAA supported any measures taken by any individual, group of individuals, entity, or organization that provides financial aid to essential workers and laid off individuals affected by the COVID-19 pandemic.

  • Resolution #22-08: Supporting SB 146 (2022)

    Resolution #22-08: Supporting SB 146 (2022)

    In addition to advocating for a stay on AY2023 tuition and supporting House Bill 229, USUAA called upon the 32nd Alaska Legislature to pass Senate Bill 146, the Textbook Cost Transparency Act. SB 146 requires the University to provide descriptions of each course that clearly identifies required course materials and which of these course materials are zero- or low-cost resources. Guided by this information, students are able to make educated decisions about which classes to take based on textbook cost.

  • Resolution #22-09: Supporting SB 224 (2022)

    Resolution #22-09: Supporting SB 224 (2022)

    As with supporting House Bill 229, through this resolution USUAA supported Senate Bill 244 and any measures taken by any individual, group of individuals, entity, or organization to protect the HEIF and to continue the security of scholarships, grants, and financial aid to further the education of students in the State of Alaska.

  • Resolution #22-10: Opposing SB 140 (2022)

    Resolution #22-10: Opposing SB 140 (2022)

    Through this resolution, USUAA vehemently opposed Senate Bill 140 for its encouragement of discriminatory practices, conflicts with constitutionally guaranteed rights, and disregard for the promotion of diversity, equity, and inclusion.


UAA Online Bookstore & Seawolf Store

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Mission

The UAA Seawolf Gear Shop and Online Bookstore serve the needs of our campus community’s students, faculty, staff, alumni, and visitors. As a retail operation, the Bookstore and Gear Shop provide course materials, supplies, imprinted clothing and gift items, with a keen focus on student and customer service, and affordable access to learning resources.

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Core Functions

  • Faculty textbook and course material adoptions
  • E-textbook marketplace
  • Seawolf branded apparel and gift sales The UAA 
Bookstore interior with UAA-branded gear.