Disclosures & Student Complaints


Student Complaints 

The University of Alaska Anchorage seeks to resolve student complaints in a fair and prompt manner. If a distance learning student has a complaint about UAA, the student must first follow the standard UAA student complaint and dispute procedures. Grade appeals and student conduct violations are governed entirely by UAA and the State of Alaska. Please visit our Student Consumer Information page to learn more about various aspects of the insitutions policies, procedures, and operations.

When the student is unsatisfied with the outcome, the complaint may be appealed. If the student is in a SARA member state, a complaint, other than grade appeals or student conduct violations, may be appealed and brought to the Alaska SARA Portal Entity. The SARA portal entity in the state where the student is located will then be notified that the complaint was received and may assist as needed. Examples of types of student complaints that may be brought to a SARA portal entity include but aren't limited to complaints regarding the accuracy of job placement data, tuition or fee information, accreditation, accurate information about whether the course or program work meets any relevant licensure requirements, or course transfer information. Additional NC-SARA Complaint Information can be found at NC-SARA Student Complaints.

Updated as of  March 2024

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