Why is my PO Payment not Processed?

If your department has submitted an invoice for processing against a purchase order, there are many things that may keep it from being processed in a timely manner.

  • The PO number on the invoice is either missing or incorrect.
  • The PO balance is insufficient and a change order is required for overages.
  • Invoice approval form has incorrect information.
  • PO description does not match department request.
  • The payment is from a restricted fund for professional services and the approval is missing a signature by the Principle Investigator
  • The department has not received the services or goods (we cannot pre-pay in advance unless Procurement has requested it on the P.O.)
  • A specific email has been sent to the department for review of the invoice.