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Policies and Frequently Asked Questions

Policies

  • Confidentiality

    Personal health information is protected by federal law. The Notice of Privacy Practices is available through the check-in process prior to your appointment.

    The University of Alaska has declared itself a "hybrid entity" and that the Student Health and Counseling Center is a healthcare component within that entity.

  • Eligibility

    Students registered in at least one UAA credit have access to primary health care and mental health services for that semester. The health services fee is included in the mandatory consolidation fee when registered through the Anchorage campus, and covers face-to-face office visits, telehealth visits and some procedures at no cost. 

    Students taking non-UAA courses, or have registered through another community campus should call the health center at 907-786-4050 for available options.  

  • Insurance Claims
     

    What health insurance does SHCC accept?

    The Student Health and Counseling Center continues to file claims as a courtesy for Blue Cross Blue Shield plans, LewerMark, Aetna, and United Health Care Graduate Insurance on behalf of the student, for services rendered at the health center. Please make your insurance card available upon check-in.

    A student may submit a claim to other insurance companies with billing information provided by the Student Health and Counseling Center.

    Insurance for International Students

    International students can obtain insurance through LewerMark to meet the University of Alaska Anchorage requirements.

    Insurance for Graduate, WWAMI and Creighton University Students

    UAA sponsors a student health insurance plan for Graduate Students who are Research Assistants or Teaching Assistants on a stipend, or Graduates starting their first year at UAA who are in the WWAMI Program.

    When Creighton University students carry United Healthcare Student Resources insurance the health center will courtesy bill for them.

    All other students must obtain insurance through an alternate route.

    Additional Insurance Options

    The Marketplace offers lower health insurance premiums for Alaskans within certain income levels. By creating an account and applying for lower cost premiums, you will be able to compare and purchase a health insurance plan that meet your needs.

    You can sign up for insurance online or call 1-800-318-2596. Assistance is available 24 hours/day.

    Need help signing up? Navigators are available to help you through the process. Call 211 and ask for help signing up for insurance through the Marketplace. They will direct you to a navigator in the community.

  • Pricing and Quotes

    The following codes are the most used procedures codes. The table details the price for students. Some procedures have no extra cost associated for students who have been charged the health fee.

    Evaluation and Management:

    Code Description Price
    99201 Office Visit, New Patient $ -
    99202 Office Visit, New Patient $ -
    99203 Office Visit, New Patient $ -
    99212 Office Visit, Established Patient $ -
    99213 Office Visit, Established Patient $ -
    99385 Preventative Visit, New Patient 18-39 yrs old $ -
    99395 Preventative Visit, Established Patient 18-39 yrs old $ -
    99401 Preventative Counseling, Indiv. 15 min. (Travel Exam) $30
    99402 Preventative Counseling, Indiv. 30 min. (Travel Exam) $30
    99441 Telephone Consultation 5-10 min. $ -

    Anesthesia: Bundled into procedure cost.

    Surgery:

    Code Description Price
    11981 Contraception - Nexplanon Implant (device price separate) $58
    11982 Nexplanon Implant Removal $63
    12001 Wound suture <1" $50
    12002 Wound suture >1" $75
    17110 Cryotherapy - Wart Treatment (< 15 lesions) $40
    29125 Wrist Splint, Brace $15
    29130 Thumb Spica $35
    36415 Blood Draw Fee $25
    58300 Contraception - IUD Insertion (price for IUD separate) $63
    58301 IUD Removal $25
    69210 Cerumen Removal - Ear Irrigation/each $12

    Radiology: All services referred to nearby facility.

    Pathology/Laboratory:

    Code Description Price
    80053 Complete Metabolic Profile Test $7
    80305 Drug Screen, Icup 10 $18
    81001 Urinalysis Test $3
    84443 Thyroid Stimulation Hormone (TSH) Test $11
    85025 Complete Blood Count (CBC) Test $6
    86580 Tuberculosis Skin Screening $10
    86592 Syphilis Test $12
    86701 HIV Test $ -
    87491/87591 Chlamydia/Gonorrhea Test (each site) $12

    Medicine:

    Code Description Price
    90471 Immunization Administration $15
    90472 immunization Admin, each additional (limit 1) $15
    90632 Hepatitis A Vaccine $50
    90636 Twinrix, Hep A&B $106
    90651 Human Papilloma Virus (HPV) Vaccine (State of AK supply) $ -
    90651 Human Papilloma Virus (HPV) Vaccine (out of age range) $273
    90688 Flu Vaccine $ -
    90707 Measles, Mumps, Rubella $88
    90715 Tetanus Diptheria Pertussis Vaccine $52
    90716 Varicella (Chicken Pox) Vaccine $170
    90734 Meningococcal ACYW-135 (Menactra) $150
    90746 Hepatitis B Vaccine $60

    Other:

    Code Description Price
    90791 Psychiatric Diagnostic Evaluation $ -
    90832 Psychotherapy 30 minutes $ -
    90833 Add Psychotherapy 30 min. w/ E&M $ -
    90834 Psychotherapy 45 min. $ -
    90836 Add Psychotherapy 45 min. w/ E&M $ -
    90837 Psychotherapy 60 min. $ -

    Prices subject to change. The Student Health and Counseling Center is an In-Network Provider with Premera Blue Cross. We will provide oral, written or electronic price estimates, when our patients request them, within 10 business days of request.

    Questions? Please call 907-786-4040

 Forms

  • Consent to Treat Minors for health services

    Students who are under 18 years of age and attending school at UAA will need to have a parent or legal guardian complete the Minor Consent to Treat Form to access certain health services at the Student Health and Counseling Center.

    Students: please have your parent or legal guardian fill out the Minor Consent to Treat Form and bring it to your appointment, or if using telehealth call us at 907-786-4040 prior to your appointment.

  • Controlled Substance Contract

    Students who are treated at the Student Health and Counseling Center may need a prescription for a controlled substance.  In the event a provider and student agree to this treatment plan the Contract for Use of Controlled Substances needs to be completed.  

    If you a student eligible for services, who needs counseling and/or medication management please call the Student Health and Counseling Center at 907-786-4040 for an appointment.

  • Missed Appointment

    A $25.00 charge will be assessed to the UAA Student Account for students who do not show up or fail to call and cancel prior to their appointments.

    If you have missed an appointment and have reason to appeal the charge please submit the Missed Appointment Form to the health center via the Student Health Portal for review. You can find the form via the portal under the Forms tab.

  • Releasing Records

    A patient can request medical records to be sent from or to the UAA Student Health and Counseling Center (SHCC) after completing a consent for records release. Please allow a minimum of 24-48 hours to prepare records for completion of requests.

    Fill out the records release form.

 

Frequently Asked Questions

  • Is there a cancellation policy?

    A $25.00 charge will be assessed to the UAA Student Account for students who do not show up or fail to call and cancel prior to their appointments.

    If you have missed an appointment and have reason to appeal the charge please submit the Missed Appointment Form to the health center via the Student Health Portal for review. You can find the form via the portal under the Forms tab.

  • Where can I find counseling services on the UAA campus?

    There are two departments that provide counseling services at UAA:

    1. Student Health and Counseling Center - 907-786-4040
    2. Psychology Department Services - 907-786-1795
  • What are the contraceptive options at the SHCC?

    The Student Health and Counseling Center has a variety of birth control pills, the Nuva Ring, Depo Provera injection, IUD's, Nexplanon and free condoms.

    An annual exam is required to receive contraception at the SHCC; the exception to this is emergency contraception. While new pap guidelines do not require a yearly pap, an annual exam is still required to maintain your prescriptions. If your annual exam is due, you may schedule one at the SHCC or at one of the several area clinics and have the results faxed to us.

  • Can I get emergency contraception at the SHCC?

    Plan B and Ella are available. This must be taken within 72 hours of unprotected intercourse. Same-day appointments are available.

  • What lab work can be done at the SHCC during my visit?

    We offer onsite pregnancy testing, urinalysis, strep and influenza screening, in addition to other onsite testing. We also contract with the State of Alaska laboratory, and Quest laboratory services for full laboratory services.

  • How long does it take to get my lab results?

    Most labs are available within a few days. Any lab work sent to the State of Alaska, i.e. HIV screening or titers, take 2-3 weeks before we receive the results.

  • What other kinds of tests can I have done through the SHCC?

    We can order x-rays, CT scans, MRI'S, mammograms, and ultrasounds. EKG's are done onsite. Referrals are made to the Anchorage community such as physical therapy or medical specialties for further evaluation.

  • Can I get a routine physical at the SHCC?

    We offer routine physicals at no cost. There are charges for lab work done with a physical exam.

  • How do I get my medical records from the SHCC?

    A student can request their medical records to be sent from, or to, the SHCC after completing a consent for records release. Please allow a minimum of 24 hours to prepare records for completion of requests.