Blackboard Instructor Help


Blackboard Learn logo
Blackboard Learn


UAA's Learning Management System

Blackboard Learn provides a course site to manage your classes; share resources and files; post, receive, and grade assignments; hold online discussions; and more.

  • New: Changes to Inline Grading Tool

    Changes to Inline Grading

    The Crocodoc tool we have been using for grading Word and PDF Assignment files right in the Grade Center has been purchased by another company and will be replaced by their tool,  New Box View.  The switch to this new tool will occur on December 22, 2017. This change will only affect faculty (and their students) using the inline grading feature of Assignments in the Grade Center.

    see How To Resources located below

    A little about New Box View:
    • New Box View allows faculty to see many more file types right in the browser without downloading, including audio, video, image and plain text files, in addition to the Microsoft Office and PDF files that Crocodoc previewed.
    • All previous annotations made in Crocodoc will be available to be viewed and downloaded through New Box View as PDFs, however they cannot be changed or deleted.
    • Feedback to the student and notes can still be added in the panel on the right hand side as before.
    • Safe Assign works as before.
    • Rubrics work as before.
    • Annotations options include point-based comments and highlighting.
    • Faculty who access to more annotation features may want to download the assignment files, mark-up in a preferred annotation tool, and re-upload to the Grade Center.
    • Students cannot download their annotated work and they must hover over the comment boxes and click highlighted portions of text to see attached comments. 
    • New Box View is still under development. Some improvements are slated for early 2018 and we will inform faculty as they are made available.
    • Differences between Crocodoc and New Box View
    How ToResources


Blackboard Collaborate arrows logoBlackboard Collaborate


UAA's Web Conferencing Tool

Collaborate is a powerful, flexible tool provided by Blackboard for holding synchronous online classes, office hours, student meetings; and more.

  • New: Collaborate Ultra Available Spring 2018

    Blackboard Collaborate Ultra Available for Spring Semester!

    When you set up your Blackboard Collaborate session in your spring Blackboard courses, you will be able to choose Blackboard Collaborate (Original) or Blackboard Collaborate Ultra.

    Collaborate Ultra is an online web conferencing tool opens right in your browser, so you don't have to install anything. Both versions allow you to share files and applications, use virtual whiteboards, communicate via audio/video/chat and more.

    Collaborate Ultra is recommend​ for new users and those who are interested in a more modern interface with a video focus.  Collaborate Original is recommend​ for long time users and those who utilize the whiteboard as the main focus of the class. Both versions have breakout room and polling options, but the whiteboards in Collaborate Ultra have more limitations. They do not persist when you move to another view, and cannot be saved. 

    Please contact an instructional designer for help determining which version is right for you.


    Bb Support for Collaborate Ultra


  • Blackboard Collaborate Instructor Help

    Go to Blackboard Collaborate Instructor Help for online instructions and tutorials on how to best use Blackboard Collaborate as your online classroom tool.

    Blackboard Collaborate Instructor  (Moderator) Help
  • Add Collaborate to Left Navigation
    1. In your Blackboard course shell select the + symbol at top of left navigation bar
    2. Select Tool Link
    3. Name the link: Collaborate (or whatever you want)
    4. Select from the pull down "Type" menu: Blackboard Collaborate Scheduling Manager
    5. Select the Available to Users box
    6. Submit
    7. The new link will show up at the bottom of the left navigation bar. Move it by selecting its left side and dragging it up to the location of your choice in the list
  • First Time Use: Download Collaborate Launcher

    At least a day before the first class, install or verify you have the Blackboard Collaborate Launcher. Feel free to share these instructions with your online students so they are prepared to join the class session also.

    1. From your Blackboard course, go to Blackboard Collaborate
    2. Click on the session name to start Collaborate (If it is not active, you can edit the start time or create a new session)
    3. The first time you start a Collaborate web conference on a computer, you will be prompted to install the Collaborate Launcher
    4. You will need administrative access to load the Collaborate Launcher on the computer

    Directions for installing the Launcher on Windows or MacOS

  • Open/Start a Blackboard Collaborate Session
    At least 15 minutes before the class starts:
    1. From your Blackboard course, go to Blackboard Collaborate
    2. Click the Session Title
    3. On the Room Details page click Join Room
    4. It takes a few minutes for the session to start
    5. Sometimes the file meeting.collab downloads (locate it in your downloads folder and double-click it)
    6. Select the correct connection speed if prompted
    7. Once you are in the Collaborate session (and each new session) run the Audio Set Up Wizard
      • Tools > Audio > Audio Set Up Wizard. Follow the instructions until the final dialog box gives you the set up is complete message
        Note: If using a headset, select the correct audio input in your computer audio settings If you can not get your audio set correctly call UAA IT Services at 907-786-4646
  • Online Class Moderation Tips
    Instructions to Post on the First Whiteboard Page:
    1. Go through Audio Setup Wizard at: Tools>Audio>Audio setup wizard
    2. Press "Talk" to talk. Press "Talk" again when you are done speaking
    3. Let the moderator know if you feel you need to call in using the telephone for your audio (if your computer audio isn’t working or you are experiencing a slow connection)
    Teaching Tips:
    • Create slides in PowerPoint and upload using  Load Content button. Note: Slides convert flat, animations and sound currently do not present within Collaborate.
    • When presenting a class lecture, break every few minutes for questions, feedback. Use prompts on slides to encourage discussion.
    • Toggle the "Talk" button off/on occasionally to let the audio and internet connection stay in sync
    • Watch the "chat area" for questions
    • Use the Polling features as a quick check in with your students
    • Try the breakout rooms for group work
  • Accessibility in Blackboard Collaborate

    Blackboard is committed to ensuring that the platform is usable and accessible. The code and user interface design techniques are continually audited to ensure that the application is usable by everyone, to the greatest extent possible, regardless of age, ability, or situation.

    Accessibility in Blackboard Collaborate

Help Me

Accessibility Statements: Academic Software 

The listed technologies are supported by UA OIT or UAA ITS. If you are using software or apps not on this list for teaching and learning you are federally required to supply accessibility options to all students.

Blackboard LearnUAA Blackboard Use PolicyBlackboard CollaborateGoogle Apps for EducationeWolf ePortfolio (Digication)VoiceThreadQualtrics Survey ToolsMicrosoft OfficeAdobe Pro IXAdobe Reader

For the most updated supported software list at UA visit

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