Information Technology Services
For help, contact IT Services by using our NEW Text Support Service by texting “SUPPORT” to 844-705-0262, or call us at 907-786-4646, or email us at uaa.techsupport@alaska.edu.
Information Technology Services
UAA Service Portal
- Accessible 24 hours a day, 7 days a week
- Browse our offered services in the Service Catalog
- Find answers in our searchable Knowledge Base
- Report an incident or submit a request for a service
- View your tickets with IT for submitted reports and requests
Contact the Technical Support Center
Phone: 907-786-4646
Toll Free: 877-633-3888
Text "SUPPORT" to 844-705-0262
Email: uaa.techsupport@alaska.edu
IT Customer Service Vision
“Committed to being the trusted source for providing exceptional technical advice, services and support to the University’s diverse community”
Hours of Operation:
Technical Support Center
Monday - Friday 7am - 6pm
Saturday Closed
Sunday 10am - 2pm
UAA Service Portal
24 / 7 Self-Service Support
Front Office - SSB 120
Monday - Friday 9am - 4pm
includes hours for equipment drop-off/pick-up
Audio / Visual Support
Monday - Friday 7am - 6pm
Desktop Support
Monday - Friday 7am - 6pm
Holiday Hours
- Labor Day weekend (September 1-2) - Closed
Services offered by Information Technology Services
UAA IT Services offers a range of services for the UAA community.
Service Categories
- Academic Technologies
Academic Technologies
- Accounts
Accounts
- Communication
Communication
- Hardware & Software
Hardware & Software
- Virtual Labs
Virtual Labs
Contact UAA Information Technology Services
These are the primary contact points for IT Services.
All requests and inquiries should start in the Technical Support Center.
Mailing Address
3211 Providence Drive
Social Sciences Building, Room 120
Anchorage, AK 99508
United States
Physical Address
Social Sciences Building, Room 120
Anchorage, AK 99508
United States
Telephone Numbers
- Technical Support Center: (907)786-4646
- Toll Free: (877) 633-3888
- Text: "SUPPORT" to 844-705-0262
- Email: uaa.techsupport@alaska.edu
- Business Office: (907) 786-1880
- Fax: (907) 786-6000
- UAA Switchboard: (907) 786-1800