University of Alaska Anchorage
-
Seawolf Tech Portal
If you need assistance with technology related issues or service requests, or you are seeking self-guided support, the Seawolf Tech Portal is your online source for help with core technologies at UAA. The IT Services, Service Center, and Infrastructure Services teams are standing by to assist you!
Seawolf Tech Portal
24 / 7 Access
Browse our Service Catalog
Find answers in our searchable Knowledge Base
Report an incident and / or request a service
View submitted reports / requests
Contact the
Technical Support Center
Phone: 907-786-4646
Toll Free: 877-633-3888
Email: uaa.techsupport@alaska.edu
IT Customer Service Vision
“Committed to being the trusted source
for providing exceptional technical
advice, services and support to the
University’s diverse community”
Hours of Operation:
Technical Support Center
Seawolf Tech Portal 24 / 7 Self-Service Support
Monday - Friday 7am - 8pm
Saturday & Sunday 10am - 2pm
Front Office - SSB 120
Monday - Friday 8am - 5pm
includes hours for equipment drop-off/pick-up
Audio / Visual Support
Monday - Friday 7am - 6pm
Desktop Support
Monday - Friday 7am - 6pm
Holiday Hours
Jan 20th - Closed in observance of Martin Luther King Day
Services offered by Information Technology Services
UAA IT Services offers a range of services for the UAA community.
-
Office 365
Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Microsoft Word, Excel, and PowerPoint Online to help users be productive from virtually anywhere through the Internet.
-
G Suite
Introducing G Suite for Education from Google Cloud. A set of intelligent apps including Gmail, Docs, Drive and Calendar to connect the people in your company, no matter where in the world they are.
-
Mobile Application
The mobile app offers quick access to various services and information on the go. The mobile application is available on Apple's iOS and Google's Android platforms.
-
Desktop Support
IT Services offers installation, maintenance and repair for desktop and laptop systems, mobile devices and peripheral network equipment. Services are provided to UAA students, faculty, staff, and computer labs for both work and personal devices.
Service Categories
Contact UAA Information Technology Services
These are the primary contact points for IT Services.
All requests and inquiries should start in the Technical Support Center.
Mailing Address
3211 Providence Drive
Anchorage, AK 99508
United States
Fax:
E-mail:
Physical Address
Anchorage, AK 99508
United States
Fax:
E-mail:
Telephone Numbers
- Technical Support Center: (907)786-4646
- Toll Free: (877) 633-3888
- Email: uaa.techsupport@alaska.edu
- Administration: (907) 786-1880
- Fax: (907) 786-6000
- UAA Switchboard: (907) 786-1800