Coronavirus information

In response to the COVID-19 global pandemic, the University of Alaska Anchorage has taken steps to protect the health and safety of our campus community. Visit the University of Alaska Coronavirus Information website to learn how UAA and the university system are responding to this situation. Find links to communications, policy guidance, resources and information about the university's community restrictions, which apply to all faculty, staff and students. The UAA Student Health and Counseling Center remains open at this time to serve UAA students. For information about COVID-19 symptoms and current health recommendations, visit the CDC website and the Alaska Department of Health and Social Services.


How To Setup Email - Gmail with iOS Mail App

Background

Use the Mail app to send, receive, and manage email. Simply add the account you want to use in Mail.

How-to Setup iOS Mail app

To sync your Google @ UA account with your Apple device (iPhone, iPad, iPod touch), we recommend that your device runs iOS 7 or later.

  1. Open the Settings app on your device.
    iOS Home Screen
  2. Select Mail, then select Add Account.
    iOS Settings - Mail - Add Account
  3. Select Google.
    iOS Setting - Mail - Add Account - Google
  4. Enter your UA email address username@alaska.edu, click Next.
    iOS Settings - Mail - Add Account - Enter UA Email address
  5. At the Google Apps @ UA screen enter your UA username and password, then click Sign in.
    ios Settings - Mail - Add Account - UA Login
  6. Select which iOS apps you want to configure with your Google @ UA account. We recommend Mail, Contacts, and Calendars. Click Save.
    ios Settings - Mail - Add Account - App Selection
  7. Wait while the iOS device adds the account.
    ios Settings - Mail - Add Account - Adding account
  8. Click the Home button to return to the iOS main screen.
  9. Open the Mail app.
    ios Mail.app Initial Sync
  10. You can begin to use the Mail.app while it syncs mail in the background.

 

Known Issues

  • Is creating new labels supported?
    Google does not currently support creating new folders (labels) from within Apple Mail. The current workaround is to create, rename, or delete labels from the Gmail web interface.

 

Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, or email at uaa.techsupport@alaska.edu.