Information Technology Services is managed by the Office of Chief Information Officer and is organized in two major IT services and operations divisions and the IT Business Office team. Each division is led by a Director and is composed of several teams led by a team Supervisor. Offices, Divisions, and Teams are described as follows:

• Office of the CIO
  • IT Strategy, Governance framework, IT Policy.
• IT Service Center 
  • Audio Visual (AV) Services designs, builds, services, and maintains the instructional technology equipment used in classrooms on the Anchorage campus. 
  • Field Services provides hand-on technical support for classroom and lab technology, as well as faculty, staff and student computers and mobile devices.
  • Technical Support Center (TSC) provides technical support via phone, email or UAA Service Portal and serves as the first point of contact for the entire IT organization.
•     Infrastructure Services
  • Infrastructure & Cloud Engineering (ICE) is primarily responsible for engineering and operating UAA's network and datacenter systems.
  • Information Security
  • Enterprise & Web Applications is responsible for administering the university's library of enterprise supported applications and providing web development support for UAA's web platforms and custom application development needs.
• The IT Business Office
  • Financial and budgetary strategy, planning, and operations, IT billing, purchasing, and contract renewals.