Thank you for taking the ECC Survey. Below you will find a list of common definitions and explinations of terms used in the survey.

This page can be printed as a paper reference sheet for use while taking the survey.

• delegates (in reference to the question "ability to hide private events from delegates" and other calendar questions)
  • Another person that you have granted permission to receive and respond to e-mail messages and/or meeting requests on your behalf. Different levels of delegate permissions may be able to be granted, such as read, create, or editing permissions.
• desktop/content sharing
  • Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop. Also referred to as a screen share
• desktop video web conferences
  • Ability to host and/or participate in video conference meetings from an individual’s desktop/laptop/mobile device by accessing on online (i.e. web) address sent to participants. The video conference supports modern, standards compliant web browsers without the need for third-party software plugins. May require the addition of a video camera and/or headset/microphone depending on the capabilities of the participant’s device.
• distribution list
  • A feature of email client program that allows a user to maintain a list of email addresses and send messages to all of them at once. Sending mail using a distribution list is usually for one-way traffic and not for coordinating a discussion. A distribution list is an email equivalent of a postal mailing list.
• email client
  • An application that enables configuring one or more email addresses to receive, read, compose and send emails from that email address(s) through the software. It provides a central interface for receiving, composing and sending emails of configured email address(s). This can be a desktop application such as Microsoft Outlook, or a web based application such as Hotmail, Gmail, and Yahoo mail.
• email merge
  • The ability to send to many people via email a personalized message. A mail merge uses a data source such as an excel file, or a database, containing a list of names, email address, and possible additional information. The batch communication is formatted identically and uses the same text and graphics; only specific sections of the message vary and are personalized. Mail merge, unlike mailing lists, distribution lists, and similar methods, makes each recipient of the message the sole recipient.
• email template
  • A preformatted and/or prewritten email that can be used to increase efficiencies by simplifying the steps necessary to send messages that include information that infrequently changes from message to message. Save a template, and then reuse it when you want it. New or additional information can be added before the template is sent as an email message.
• function
  • Work or operate in a proper or particular way.
  • Software feature.
• global address list
  • The Global Address List (GAL) is an electronic shared address book, which usually contains all people of given organization (company, school etc.). This address book is accessible through many email client software, and typically allows for individuals to lookup destination address as they are composing their message.
• granular permissions
  • The ability to finely tune the level of access individuals and/or groups are granted to shared resources. Some common examples are granting a coworker access to only your email inbox while on vacation, or allowing an administrative assistant to schedule appointments for you.
• message importance level indicator
  • A symbol indicating the importance of an email message, recipients of the email message usually see this visual indicator in their mail box.
• persistent chat rooms
  • With persistent chat, you can create topic-specific chat rooms that aren't deleted. Messages are saved over time, so new and old chat room participants can see all the chat history at any time. You can search for content within and across rooms, and create alerts (notifications) and filters (topic feeds) to track conversations in particular rooms and about specific topics.
• personal web conference bridge
  • Ability for individuals to conduct on-demand telephone, chat, audio, and/or video conferences anytime, anywhere, with anyone. Service allows participants to connect and collaborate using a single service regardless of each participant’s method of connection.
• video enabled conference rooms
  • A video enabled conference room contains equipment necessary for a video conference. There are a number of rooms in the UA system set up with this equipment including cameras, microphones, speakers, etc.