The Option to Appeal

UAA does not have the authority to waive SAP requirements. However, the UAA Office of Financial Aid may make exceptions to the requirements in individual cases, if the student can demonstrate his or her failure to meet the minimum standard was caused by exceptional or unusual circumstances beyond his or her control. To be eligible for an exception to policy, students must appeal their SAP status.

The Office of Financial Aid will email students notifying them of their status and advising them of their right to appeal while providing a link to the appeal form and instructions. Students may obtain additional copies of the appeal form at the UAA One-Stop in the University Center or from the UAA Financial Aid Forms website.

 

  • How to appeal

    Students are required to clearly explain and document the reasons they failed to meet the minimum SAP requirements and to explain their plan for reinstatement. Required documentation depends upon each student's specific reasons for insufficient SAP and must originate from an objective "third party" perspective.

    Before filing an appeal, it is important that students seek assistance from an academic advisor. Students are required as a part of the appeal process to meet with an academic advisor who will assist the student and sign the appeal.

    Advisors are able to:

    • Review and/or assist students to complete the appeal form

    • Help the student create a strategy for success by identifying the needs of the student and assist them in creating a strategy to help them return to good standing. This may include putting the student in contact with the various Student Resources available at UAA

    • Create a degree plan which will be saved into DegreeWorks for later reference

    • Establish an ongoing relationship to support the student’s continuing academic endeavors since it is critical that students meet with their advisor prior to withdrawing from a course, or otherwise altering their registration because this can impact their appeal and/or their status while on probation

  • Acceptable Circumstances

    It is the responsibility of the student to demonstrate that his or her failure to meet the minimum standard was caused by exceptional  or unusual circumstances beyond his or her control. Examples of extenuating circumstances include:

    • Personal injury or illness

    • The death of a relative

    • Unexpected military deployment

    • Other special circumstances outside the student’s control

    Students who choose to appeal and do so successfully will be placed on probation. Students whose appeals are not approved will continue on financial aid suspension and may need to consider other ways of funding their education.

  • Unacceptable Circumstances

    Circumstances commonly experienced by most students will not constitute unusual circumstances and such appeals will not be approved. For example, the following scenarios are generally NOT extenuating circumstances and are not an acceptable justification for appealing:

    • Youthfulness, immaturity, or lack of focus

    • Difficult coursework or attempted too many credits and could not handle the workload

    • Conflicts between student and instructor(s)

    • Transportation issues

    • Poor time management

    • Financial aid processing late or delayed

    • Medical reasons that were known to the student prior to the start of the semester, unless he or she can document unforeseen complications

    • Work conflicts, unless the student can document an unexpected, unavoidable, and involuntary change to his or her work schedule that directly hindered academic success

    • Lack of childcare, unless the student can document an unexpected, unavoidable, and involuntary change to his or her childcare situation along with an explanation of how it prevented the student from succeeding and why it could not be resolved in a timely manner

  • Appeal Time frame

    Allow 30 days from receipt of your completed appeal packet for the Office of Financial Aid to carefully review your appeal. You will be notified of the decision by e-mail to your preferred email account. Complete appeal forms and attached documentation must be received no later than two weeks prior to the end of the semester for which you are appealing.

    Incomplete appeals may result in processing delays or the denial of your appeal.

    Students are responsible for satisfying any tuition and fees that are due prior to the results of your appeal. Approval is not automatic and not guaranteed. It is in your best interest to submit the appeal form and required documentation as soon as possible.

  • If your appeal is approved

    Students who successfully appeal their SAP status will be placed on financial aid probation and must comply with the requirements of their academic plan as stipulated in the UAA SAP Policy. Students must maintain:

    • A 100% semester completion ratio (i.e., successfully completing all classes attempted)

    • A minimum semester GPA of 2.0 for undergraduates or 3.0 for graduates

    In addition, students are expected to comply with the conditions of their appeal:

    • Follow the degree plan saved in DegreeWorks

    • Meet with their advisor to update their degree plan as necessary

    • Take only courses required for their degree

    • Other conditions as stipulated

    Students on probation will be evaluated each semester to ensure they are adhering to their academic plan. Financial Aid will not be disbursed until this is done.

  • If your appeal is denied

    If a student’s appeal is denied, and he or she feels that their circumstances were not accurately represented and merit further review, the student may submit an appeal to the Director of Financial Aid within 30 days after their appeal was denied. It is the responsibility of the student to submit additional information that may assist with explaining the circumstances for which he or she was not able to maintain SAP. The Director will review the secondary appeal and notify the student of their decision. The decision of a secondary appeal is final.

    Students who did not submit or receive an approved secondary appeal may continue enrollment at UAA without financial assistance or with the assistance of alternative educational loans.

    Secondary Appeals may be:

    • Fax to: (907) 786-6122, Attention Director of Financial Aid

    • Scan and email to uaa_sapappeals@uaa.alaska.edu, Attention Director of Financial Aid

    • Deliver in person to UAA One Stop, University Mall, 3901 Old Seward Highway, Anchorage AK

    • Mail to: University of Alaska Anchorage, Attn: Director of Financial Aid, 3211 Providence Drive, UC 105, Anchorage, Alaska 99508

Appeal of Financial Aid Suspension

The Office of Financial Aid will email students notifying them of their status and advising them of their right to appeal while providing a link to the appeal form and instructions. Students may obtain additional copies of the appeal form at the UAA One-Stop in the University Center or from the UAA Financial Aid Forms website.

Students are required to clearly explain and document the reasons they failed to meet the minimum SAP requirements and to explain their plan for reinstatement. Required documentation depends upon each student's specific reasons for insufficient SAP and must originate from an objective "third party" perspective.

Before filing an appeal, it is important that students seek assistance from an academic advisor. Students are required as a part of the appeal process to meet with an academic advisor who will assist the student and sign the appeal. Advisors are able to:

  • Review and/or assist students to complete the appeal form

  • Help the student create a strategy for success by identifying the needs of the student and assist them in creating a strategy to help them return to good standing. This may include putting the student in contact with the various Student Resources available at UAA

  • Create a degree plan which will be saved into DegreeWorks for later reference

  • Establish an ongoing relationship to support the student’s continuing academic endeavors since it is critical that students meet with their advisor prior to withdrawing from a course, or otherwise altering their registration because this can impact their appeal and/or their status while on probation

Appeal Process

If you are a student who would like to appeal your financial aid suspension you must complete the following process:

  1.  Meet with your academic advisor. Your academic advisor will help you create a plan for success including a degree plan in DegreeWorks and will discuss with you how to complete the appeal form.

    • Advisors will assist students by:
       
      • Reviewing and/or helping students to complete the appeal form
      • Helping students create a strategy for success by identifying the needs of the student and assist them in creating a strategy to help them return to good standing. This may include putting the student in contact with the various Student Resources<http://www.uaa. alaska.edu/advising-testing/ academic/resources/> available at UAA
      • Creating a degree plan which will be saved into DegreeWorks for later reference
      • Establish an ongoing relationship to support the student's continuing academic endeavors since it is critical that students meet with their advisor prior to withdrawing from a course, or otherwise altering their registration because this can impact their appeal and/or their status while on probation
  2.  Complete the appeal form (located by academic year under UAA Financial Aid Forms)

    • Students are required to clearly explain and document the reasons they failed to meet the minimum SAP requirements and to explain their plan for reinstatement. Required documentation depends upon each student's specific reasons for insufficient SAP and must originate from an objective "third party" perspective.
         
    • Be sure to read, initial and sign where appropriate.
       
    •  Request that your advisor sign page 2 of the appeal form.
       
    • Include a detailed statement describing the reasons for failing to meet the minimum SAP requirements. Be specific and concise in your explanation since incomplete information may cause a denial or a delay in the review of your appeal.
       
    • Include a detailed explanation of the measures you have taken to ensure that your academic performance will improve and/or actions you have taken to correct the circumstances that prevented your prior lack of academic progress. For example, if you are appealing due to an illness, you must explain why the illness you experienced will no longer affect your ability to succeed.
          
    • You may use extra pages if necessary.
          
    • Attach supporting documentation. Documentation should confirm your circumstances and include some sort of time frame. Examples of documentation include:
      • Doctor's letters
      • Court documents 
      • Death certificates
      • Obituary
            
    • Please note, letters of support from friends or family members are not sufficiently objective and will not be considered.
  3. Once completed, you or your advisor may submit the appeal packet in one of the following ways:

    • Fax to (907) 786-6122, Attention SAP Appeals
          
    • Scan and email to uaa_sapappeals@uaa.alaska.edu 
            
    • Deliver in person to UAA One Stop, University Mall, 3901 Old Seward Highway, Anchorage AK 99503
         
    • Mail to the Office of Financial Aid, SAP Appeals, University Center, University of Alaska Anchorage, 3211 Providence Drive, UC105, Anchorage, Alaska 99508