If you have a negative sign in front of a dollar amount on your account, you had more than enough financial aid to cover all of your costs. The UAA Office of the Bursar will issue you a refund within 7–10 days. If a negative balance exists for longer than 10 business days, contact the UAA Office of the Bursar directly at email@example.com.
Receiving Your Refund
Once the UAA Office of the Bursar has applied your financial aid to your account, they will generate your refund within 5–7 business days. If your financial aid is in order, this will be no earlier than the first day of class.
You may select to have your refunds sent to your bank account by setting up a direct deposit via UAOnline. Otherwise, UAA will mail a refund check to the permanent address listed in your UAOnline account. Excess financial aid cannot typically be used to pay for previous balances, according to federal regulations.
How to Check Your Direct Deposit
- Log in to UAOnline.
- Select the "Student Services & Account Information" Tab.
- Select "Direct Deposit Services."
- Select "Review your direct deposits."
- Select the fiscal year from the drop down menu that you wish to view and then hit
Each direct deposit that has been applied to your bank account will be listed. The "Process Date" is the date the money was deposited.