Each month the UAA Call Center handles 3,200 calls.
Changes to spam and malware filtering for UAA email accounts
UAA is changing the way it provides email spam filtering and malware protection to UAA email users. Spam is defined as any unwanted emails from any source; malware refers to (unwanted) emails that may contain hidden code designed to cause any number of problems for your computer and private information contained therein. Malware may also take over your computer and use it to launch further infections to other computers, servers, email accounts, etc. The changes will likely go live the week of May 26.
Continue Reading: Changes to spam and malware filtering for UAA email accounts
Need to Schedule CMS Training?
IT Services Web/Applications team offers 4 training/consultation hours per week. New user trainings will be held at the UAA Information Technology office (SSB 120) and may be held in a group setting of up to 5 CMS authors. Web Consultations are available for one or more current authors of the same site looking for advice or training on more advance topics, and may be held face-to-face or via WolfLync. Sign up for the next available training by calling the IT Services Call Center. Once you are signed up, you will receive an Outlook meeting invite as your confirmation.
Less than 5 people? Come visit us in SSB.
5 people or more? We'll come to your conference room.
New User Training Schedule
Due to the start of the new CMS replacement project. New User CMS Trainings will have a modified schedule for the months of March and April. The following dates can accommodate up to 12 people. Please, let your departments know about the modified schedule. Please, send all questions to the IT Services Web Applications team.