The Office of the CIO has developed a new IT Strategic Plan covering the Fiscal Years 2025-2027 comprised of 18 strategic goals across 4 pillars. A summary version of the plan is available as a PDF or in a Powerpoint slide deck:

UAA IT Strategic Plan FY25-FY27 (PDF)

UAA IT Strategic Plan FY25-FY27 (PP)

• Pillar 1: Building for the Future
  1. Define and Implement an IT Governance Framework.
  2. Modernize the Student Experience.
  3. Implement a Strategy and Governance Framework for Use of AI at UAA.
  4. Modernize Critical Applications.
  5. Modernize Infrastructure & Operational Systems.
  6. Build Support for the Growing UAA Research Portfolio.
• Pillar 2: Strengthening the Foundations
  1. Strengthen ITS's Structural Budget Position.
  2. Define and Implement an IT Operating Model for UAA.
  3. Review and Modernize UAA's IT Policies and Standards.
  4. Re-Envision Classroom Technology Support.
• Pillar 3: Optimize Operational Excellence
  1. Define and Implement a Project Portfolio Management Framework.
  2. Refine the ITS Service Portfolio and Service Management Strategy.
  3. Unhide the Work, Optimize Workflows, & Automate Tasks in ITS.
  4. Implement a "Shift-Left" Strategy in ITS.
• Pillar 4: Enhance Cybersecurity and Reduce Risk
  1. Define and Implement an IT Risk Management Strategy.
  2. Enhance Disaster Recovery (DR) and Continuity of Operations (COOP) Strategy for Critical Services.
  3. Review and Improve Problem and Major IT Incident Management.
  4. Reinforce UAA's Cybersecurity Posture.