This month the UA HR Talent Acquisition and Development Team has curated a collection on conflict resolution training; focusing on providing the tools and strategies to handle workplace disagreements effectively and professionally.

• Explore communication techniques such as active listening, assertiveness, and clarity, helping to express concerns without escalating tensions.
• Increase skills in empathy and emotional intelligence, enabling you to understand different perspectives and address issues collaboratively.
• Learn more about negotiation, problem-solving and mediation strategies, allowing us to reach mutually beneficial solutions.
• Contribute to a more positive work environment, improve team dynamics and reduce the likelihood of conflicts that negatively impact productivity and morale.
• Earn a certificate upon successful completion of the courses in the Develop Conflict Management Skills Pathway.

Questions may be directed to ua-hrtraining@alaska.edu. 

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December Archive