Once you have registered for an online course through UAA, the following are steps each eLearning student should complete. Try to complete these steps no later than the first week of each semester.
Here are six steps you should complete before the first day of class:
Help Videos to Answer Your Questions
Here you'll find help with common questions that students have regarding online classes. Topics can range from basic technical help to Blackboard use to general advice.
UAA Technologies Preferred Browser
- Have 2 browsers on your computer
- Chrome and Firefox are recommended
- Blackboard Browser Checker
Introduction to Blackboard Playlist
- Find Your Syllabus
- Editing Your Course List
UAA Software Available to Students
- Symantec Antivirus
- Microsoft Office
You can find more answers on our Student FAQ page. We have general questions and answers as well as answers specific to current students, Proctored Exams, and using RPNow.
We always welcome questions by phone, email, or our online form. View our contact information.
eLearning: Distance Student Services
(907) 786-1730 | Tollfree (855) 582-2337 (AK Only) | Fax: (907) 786-1008 | uaa_eLearning@alaska.edu | Mon–Fri, 8a–5p