Coronavirus information

In response to the COVID-19 global pandemic, the University of Alaska Anchorage has taken steps to protect the health and safety of our campus community. Visit the University of Alaska Coronavirus Information website to learn how UAA and the university system are responding to this situation. Find links to communications, policy guidance, resources and information about the university's community restrictions, which apply to all faculty, staff and students. The UAA Student Health and Counseling Center remains open at this time to serve UAA students. For information about COVID-19 symptoms and current health recommendations, visit the CDC website and the Alaska Department of Health and Social Services.

Getting Started

Person at laptop
Once you have registered for an online course through UAA, the following are steps each eLearning student should complete. Try to complete these steps no later than the first week of each semester.

Here are six steps you should complete before the first day of class:

Help Videos to Answer Your Questions

Here you'll find help with common questions that students have regarding online classes. Topics can range from basic technical help to Blackboard use to general advice.

UAA Technologies Preferred Browser



Introduction to Blackboard Playlist

  • Overview
  • Find Your Syllabus
  • Assignments
  • Editing Your Course List


UAA Software Available to Students

  • Symantec Antivirus
  • Microsoft Office

You can find more answers on our Student FAQ page. We have general questions and answers as well as answers specific to current students, Proctored Exams, and using RPNow.

We always welcome questions by phone, email, or our online form. View our contact information.


eLearning: Distance Student Services

(907) 786-1730 | Tollfree (855) 582-2337 (AK Only) | Fax: (907) 786-1008 | | Mon–Fri, 8a–5p