Coronavirus information

Visit the UA coronavirus information website to learn how the University of Alaska is responding to the novel coronavirus/COVID-19 situation and find links to communications, policy guidance and resources.

Student Help & Support

Person at laptop

The University of Alaska Anchorage is committed to offering well rounded and various support services to every student. For students learning both on campus and by distance, we want to ensure you are aware of the support available to you. The information below can help you navigate technical support, accessibility resources, academic and campus services, and policy statements.

The University of Alaska Anchorage is also comprised of community campus sites including the Kenai Peninsula College (KPC), Matanuska-Susitna College (MSC), Prince William Sound College (PWSC), and Kodiak College. Resources and services specific to the UAA extended campus can be found below.

Technical Support

As a UAA student, you have access to many types of technology to help you throughout your college career.  Some of these technologies include: Blackboard (Learning Management System); Collaborate (online web conferencing); and Gmail (university email). You can get help from the IT Services Call Center in the following ways:

Accessibility Services

UAA is committed to providing each student an equal opportunity to pursue a college education regardless of disability. Under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA), students with disabilities are encouraged to contact Disability Support Services regarding accommodations.

Academic Support

As a student at UAA, you have access to various academic support services and resources to help you succeed during your college career. The below items will point you to services that can help with tutoring, writing, researching, and more.

Student Resources

UAA is a diverse community and our student services reflects this. Student support has been organized into four different sections, detailed below. 


Here you will find some resources available to you regarding different policies you should be aware of including the UAA Student Code of Conduct, Academic Dishonesty policy, and privacy policies.

  • Student Code of Conduct

    The Dean of Students is responsible for UAA's Student Code of Conduct which promotes a safe campus environment by educating students about their freedoms, rights, and responsibilities.

    Read more on the Student Code of Conduct

  • Academic Integrity

    Academic Integrity requires students take credit only for ideas and efforts that are their own. Academic dishonesty covers what constitutes cheating.

    Read more on Academic Integrity

  • UAA Policy Library

    The UAA Policy Library serves as a repository for all current policies in effect at UAA including Board of Regent policies, Tobacco-Free campus policy, and more.

    View the Policy Library

  • Privacy Policies

    With new technology and software emerging, people are concerned with their privacy and how information is being used. You will find links to the privacy policies of UA supported technologies below.  Click the link below and go to the policies tab.